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Custom Landscaping & Lawncare

Lawn and Yard Work, Landscaping, Pavers and Hardscaping,

About us

For over twenty years, we have been offering our customers in East Brunswick, New Jersey and the surrounding metropolitan areas superior quality, professionalism, and excellent customer service in custom landscaping and lawn care maintenance. Convenient credit card billing, easy scheduling. Talk to a real person, not a machine.

Business highlights

42 years of trusted experience

Services we offer

landscaping, lawn care, sprinklers, irrigation, topsoil, muclh, pruning, pavers, hardscaping, trimming, fertilizer, weed control

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.020 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
5%
3
10%
2
10%
1
10%


Rating CategoryRating out of 5
quality
4.2
value
4.0
professionalism
4.2
responsiveness
4.0
punctuality
4.0
Showing 1-20 of 20 reviews

Sharon T.
04/2020
5.0
lawn service
  + -1 more
They called me back in a timely manner, did a good job and their pricing was fair.
Description of Work: Tree came down in wind onto fence.
Rating CategoryRating out of 5
Yes, I recommend this pro

Sharon T.
04/2020
2.0
lawn service
  + -1 more
Things were going well for a while with getting my small front lawn cut weekly. Then one week the work wasn't finished. I called a total of four times and sent two emails before deciding I had had enough once I was charged the full amount with no resolution except for an explanation that they don't always cut because it will burn the grass.
Description of Work: Cut front lawn

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$30

Sharon T.
04/2020
5.0
tree service
  + -1 more
very good. responded to initial phone call in reasonable period of time and the price was right. happy with results.
Description of Work: tree limbs down.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

linda H.
06/2018
5.0
lawn service
  + -1 more
We were satisfied with the outcome.
Description of Work: We had no landscaping so they did some landscaping. They planted some shrubbery and took out other plants and planted nice things.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

linda H.
06/2018
5.0
irrigation systems
  + -1 more
They also maintain the system. It was fine.
Description of Work: They installed the sprinkler system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dorothy Q.
11/2017
1.0
lawn service
  + -1 more
Initially I found the office staff to be responsive and professional, but that changed as the season progressed. The lawn crew was always an issue. They frequently took their lunch breaks on my lawn. One of the workers liked to lay under a pine tree with branches so low it was impossible to sit up underneath it. Passersby were left with the impression that there was an unresponsive or dead person under the tree. Another crew member who was sitting on the curb by my mailbox threw the remains of his lunch - partially eaten food and wrappings - in the middle of my lawn. When I asked him if he had thrown the garbage on my lawn, he said yes and that he would "pick it up later." Wrong answer! When I complained to management they apologized but did nothing further. I subsequently got a quote from Custom and 3 other lawn companies for a big landscaping job on the property. Custom's estimate was 50% more than the other 3 estimates. Due to the high cost and past issues with the crew, I chose another company, and the job was completed satisfactorily. The latest issues with Custom are 1) the fact the Custom crew went ahead and only cut part of the lawn during one visit due to the placement of multiple utility flags in preparation for Fios installation. No one bothered to contact me to ask if I wanted to pay full price to get half of the lawn cut. I had to call management again to tell them I was not going to pay for a full cut when a good portion of the lawn could not be mowed due to the plethora of flags. Custom failed to call me back in follow up as promised so I had to call them again. They did waive the entire charge for the partial cut. 2) While I was on the phone about the partial cut, I mentioned that the lawn was not cut on the week of Oct 15. Anna told me my service was weekly, and the lawn should have been cut on Oct 19. I told her it was not and I had photos to prove it. She said she would look into it and get back to me. I also sent a follow up email after getting off the phone. I got no follow up from Custom other than the Oct bill and was charged for the nonexistent Oct 19 service. I have filed a complaint with the Better Business Bureau about it. One of the company managers contacted me to apologize for my experience. He also told me the charge for the charge for the service in question had also been waived. I appreciate the fact that this individual reached out to me and that I was not charged for a service I did not receive.
Description of Work: Weekly lawn maintenance

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0


linda H.
09/2017
5.0
lawn service
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

paul C.
05/2017
5.0
lawn service
  + -1 more
very well. lawn looks great & sprinklers were adjusted.
Description of Work: lawn mowing & sprinkler service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kristine C.
05/2016
5.0
lawn service
  + -1 more
Frank and his team were outstanding. They did such an amazing job and my backyard needed a major facelift. They were punctual, professional and extremely hard working. They were done with the job in 3.5 days. I was 100% pleased with the final product and would recommend to my friends and family.
Description of Work: New pavers, new back steps and stone

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rajiv and Usha O.
03/2016
1.0
lawn service
  + -1 more
unknown
Description of Work: Poor Overall. Very Expensive. Average Quality. Average Responsiveness. Poor Professionalism.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$2,999

Anthony M.
10/2015
3.0
lawn service
  + -1 more
They don't do the extras. I have to remind them to do things.
Description of Work: They cut my lawn.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

DENISE H.
10/2015
5.0
landscaping, lawn service, lawn treatment, mulch
  + 2 more
unknown
Description of Work: Mowing, trimming etc. they do a very good job. We also had them fertilize seed and mulch. The price was fair and the job was well done. They hand cut anything that cannot be reached with a lawn mower. We would not use anyone else

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

Wallace J.
05/2015
5.0
lawn service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Joanne J.
05/2015
4.0
lawn service
  + -1 more
unknown
Description of Work: Installed a 15' x 15' paver patio, porch with stairs, and sod. Frank Jr and his staff were a pleasure to work with through this project. They have excellent knowledge of landscaping and are very professional. I know that if I should have any issues or any questions, Frank Jr will and has responded to my needs. |

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$12,000

joanne V.
06/2014
5.0
landscaping
  + -1 more
The old plants were removed without disturbing the foliage we were keeping and the new plants put in according to the design plan we agreed to with Alicia. Frank personally supervised the team to make sure the job was done exactly as we wanted. Everyone was professional, courteous and very hard working. Our property looks fabulous thanks to Custom!
Description of Work: Frank and his team redesigned part of our landscape, repaired our stone walls, mulched the property, took out some plants and planted new ones. They did a fabulous job on the day they said they would come and we are delighted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Gerald T.
01/2014
2.0
landscaping, hardscaping
  + 0 more
It was a small job. They weren't punctual. It took him a long time to get him out to do the work. When he came out he itemized it for everything that doing something, so one thing I am not for the itemization so may be that cost him to want to come out and do the job. Some of the service they said they were going to do. They didn't do it at all. I would not use them in the future.
Description of Work: I used Custom Landscaping and Lawn Care in June of 2012. It was putting a small pad for my pavement. He was supposed to trim back the landscaping and that was it. They didn't have to mulch or anything, just trim everything back, so they did trim the back yard, I believe, and not the front. When you trim landscaping that include all of the shrubbery. He came back and did all the shrubbery.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0


Donna M.
01/2013
5.0
lawn service
  + -1 more
We have been a customer with them for number of years. They are a family own business. We can call them up and see if they are able to do a project, if they can't they will call you back and will refer us to another highly recommended provider. They are always professional, punctual, and knowledgable. The price is reasonable in the area we live in. I will continue to use them and would highly recommend them to others.
Description of Work: They cut my lawn, treat my lawn, and will prune trees if I need it. This cost was for some clean up that was done by the storm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

PARI D.
01/2013
3.0
lawn service
  + -1 more
And when I asked for service to be cancelled, he wanted t charge me a service termination fee. Stay away.
Description of Work: Raised my rates at will.
Rating CategoryRating out of 5
$500

LOREN D.
12/2005
5.0
lawn service
  + -1 more
I LIKED EVERYTHING THEY DID. THEY ARE VERY HARD WORKERS. THE PRICE WAS A LITTLE HIGH, BUT IT WAS WORTH IT. I PAY BY THE SEASON. I PLAN TO HAVE THIS COMPANY BACK NEXT SEASON.
Description of Work: THEY MOW AND MAINTAIN THE LAWN.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$120

12/2005
5.0
lawn service
  + -1 more
THE COMPANY IS ALRIGHT, BUT I THINK THEY ARE A LITTLE TOO EXPENSIVE FOR MY BUDGET. I HAVE HAD NO PROBLEMS WITH THE COMPANY. THEY ARE ALWAYS VERY POLITE.
Description of Work: THEY CUT THE GRASS AND TRIM MY SHRUBS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

    Contact information

    PO Box 386, East Brunswick, NJ 08816

    www.customlandscapingandlawncare.com

    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Saturday:
    9:00 AM - 12:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Lawn and Yard Work,
    Landscaping,
    Pavers and Hardscaping,
    Tree Service,
    Mulch and Topsoil,
    Lawn Fertilization & Treatment,
    Lawn Irrigation,
    Landscaping - Lighting,
    Snow Removal,
    Leaf Removal,
    Gutter Cleaning,
    Fencing

    FAQ

    Custom Landscaping & Lawncare is currently rated 4.1 overall out of 5.

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Saturday: 9:00 AM - 12:00 PM

    Custom Landscaping & Lawncare accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    Yes, Custom Landscaping & Lawncare offers free project estimates.
    No, Custom Landscaping & Lawncare does not offer eco-friendly accreditations.
    No, Custom Landscaping & Lawncare does not offer a senior discount.
    No, Custom Landscaping & Lawncare does not offer emergency services.
    No, Custom Landscaping & Lawncare does not offer warranties.
    Custom Landscaping & Lawncare offers the following services: landscaping, lawn care, sprinklers, irrigation, topsoil, muclh, pruning, pavers, hardscaping, trimming, fertilizer, weed control

    Contact information

    PO Box 386, East Brunswick, NJ 08816

    www.customlandscapingandlawncare.com

    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Saturday:
    9:00 AM - 12:00 PM