John's quote is much higher than other company's quote, but we decided to hire them because he promised a 4 year guarantee. I asked him at the estimate if he'll verbally guarantee it for 4 years and he said yes. On the day of the job they were late. After they finish, I saw the big crack was only filled in for no more than 1/4 of the length. Besides, now the work is done, John's guarantee shortened to three years. I paid him the quoted price but was very unhappy. Never want to use them again.
Description of Work: driveway sealcoating
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0
$600
Response from Asphalt Maintenance Services
This review is completely unfair. I quoted the lady of the house a price after two other contracts didn't show up. She called us back and asked if we were still interested in the job. Right before we got there a door to door salesman offered to seal her driveway for half our price. I explained that sounded offly fishy. Then after we completed the work she offered me half price and said if it was good enough for the other guy it's good enough for you. When I told her no that wasn't acceptable she said I'll pay you only if I agreed to coat the driveway again so foolishly I agreed. When finished her husband came home and said I thought you were going to cut & remove each individual crack. I told him that's impossible because I don't do that kind of work. Then he and his wife said if we applied a THIRD COAT they would be satisfied and pay me. I said enough is enough. I told them I was going to contact the authorities and file a suit. Instantly they said there was a misunderstanding and blamed it on the language barrier. I will never work for these people again. Furthermore I would discourage any contractor from doing business at this home. Some people think they can take advantage of contractors bye threatening them with negative reviews. When all they want is something for nothing. We take our reputation seriously & we are not allowed bye law to give 4 year guarantees. We put everything in writing and we never give anyone verbal guarantees. We put our policy in writing on the bottom of our invoices in BOLD print.
DAN O.
09/2014
5.0
driveway pavers
+ -1 more
unknown
Description of Work: I had rises in driveway caused by tree roots. They removed asphalt aound the tree roots, replaced with new asphalt and leveled area around tree roots and sealcoated the entire driveway. Crew worked very hard.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Phoebe M.
06/2014
2.0
driveway pavers
+ -1 more
unknown
Description of Work: Asphalt Maintenance Service repaired cracks in my driveway and sealed it. After getting a couple of more estimates, we decided to use him. Within two weeks there were spider cracks in the top of my driveway. I called him twice to see if he could just come take a look at it. I had to leave a message each time and I have still not heard a peep from him. So the work apparently is not guaranteed as stated on his website. The large cracks seem to have been repaired well and the overall appearance of the driveway is not bad. If only he had called me back this review could have gone much better.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
$550
mitra A.
06/2014
5.0
driveway pavers
+ -1 more
Second time we have used them.
Description of Work: Driveway sealing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
mitra A.
06/2014
4.0
driveway pavers
+ -1 more
.
Description of Work: Sealed the driveway.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Tom Z.
04/2013
4.0
driveway pavers
+ -1 more
Start to finish experience was good except for the crack filling. If you are going to use them I would just for the sealing but not for any repairs.
Description of Work: Performed driveway sealing and crack filling. Cracks where not filled in properly. Asphalt used to fill cracks is lose. Sealant placed over Asphalt not sufficiently sealed, this will let water/ice right in.
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Service Categories
Asphalt Driveways
FAQ
Asphalt Maintenance Services is currently rated 3.5 overall out of 5.
Sunday: 7:00 AM - 11:00 PM
Monday: 7:00 AM - 11:00 PM
Tuesday: 7:00 AM - 11:00 PM
Wednesday: 7:00 AM - 11:00 PM
Thursday: 7:00 AM - 11:00 PM
Friday: 7:00 AM - 11:00 PM
Saturday: 7:00 AM - 11:00 PM
Asphalt Maintenance Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa