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METRO FACTORY SVC

1.4(
3
)

Appliance Repair

Reviews

1.53 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
33%
1
67%
Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.9
responsiveness
1.0
punctuality
2.6
Write a review
Showing 1-3 of 3 reviews
HARRIET M.
02/2008
1.0
appliance repair
  + -1 more
They originally set a date to do the repair work but canceled it and said the parts weren't all in. Now they're saying that they can't get to my house until 2/25 to do the work.
Description of Work: This company was subcontracted by a company that I have a service contract with. I've been placed on the backburner since 2/6 about trying to get a washer repaired and having them receive all of the parts.
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
4.0
WILLIAM T.
03/2007
1.0
appliance repair
  + -1 more
Maytag provided this company to do factory service. They are located more then 75 miles from where I live. My appointment was for the time period of 1 - 5 PM. The company showed up after 6:15 PM without calling and after I called and left a message to say that I would not be there after 5. After waiting another week the service technician showed up without the proper tools to do the work. I had to provide him with socket wrenches and other common tools including a flashlight to do the work. In addition I needed to physically help him. To prepare the bill I had to lend him a calculator to tally it up.
Description of Work: Washing machine, repaired hub seal leak.
Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$150
12/2005
2.0
appliance repair
  + -1 more
WHEN THEY CAME THEY LEFT THE OVEN IN WORSE CONDITION THAN IT WAS IN BEFORE. THEY DIDN'T HAVE THE PART THEY NEEDED TO REPAIR THE OVEN AND THEY DIDN'T COME BACK WHEN THEY SAID THEY WOULD. THEY WERE VERY EXPENSIVE AND I DON'T THINK THEY DID WELL AT ALL.
Description of Work: THEY REPLACED THE ELECTRICAL SYSTEM IN MY OVEN.
Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
1.0
punctuality
4.0
$130

    Contact information

    158 W CLINTON ST, Dover, NJ 07801

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Appliance Repair

    FAQ

    METRO FACTORY SVC is currently rated 1.5 overall out of 5.
    No, METRO FACTORY SVC does not offer free project estimates.
    No, METRO FACTORY SVC does not offer eco-friendly accreditations.
    No, METRO FACTORY SVC does not offer a senior discount.
    No, METRO FACTORY SVC does not offer emergency services.
    No, METRO FACTORY SVC does not offer warranties.

    Contact information

    158 W CLINTON ST, Dover, NJ 07801