CREATIVE DINETTES, BARSTOOLS & MATTRESSES

4.6(
7
)

Furniture - Sales, Furniture - Custom Made, Mattresses,

... +2 more

About us

Creative Dinettes, Barstools & Mattresses was established in 2004 by three Kingsway High School Alumni (2 brothers and 1 friend) who, after college and a few years in the real world, decided to start their own company. Our sales associates do NOT work on commission. Our company philosophy is simple: treat customers the way we want to be treated ourselves.

Business highlights

20 years of trusted experience

Services we offer

Custom & Ready-Made Kitchen Sets, Bar Stools, Dining Rooms, Kitchen Carts, Sealy Mattresses, etc. Over 200 bar stools and 100 dining sets on display. We also perform expert furniture repairs and reupholstering services.

Services we don't offer

We do not offer furniture refinishing services.

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.67 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
14%
3
14%
2
0%
1
0%
Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
4.8
responsiveness
5.0
punctuality
4.2
Write a review
Showing 1-7 of 7 reviews
Evelyn P.
10/2017
5.0
furniture sales
  + -1 more
Because we ordered a custom table, we had to choose everything from color and cushion fabric to the style of the table leg, edge of the table, and back of the chair. The employees were very patient as we made our decision, and also helped give input on what others have done (and what might work for us). Our in store experience was excellent. We put about half down as a deposit. It took about 12 weeks for our order to be completed, which was not surprising for custom furniture. We purchased delivery and warranty. On the delivery date, the delivery men called us in advance to let us know they were on their way, and were very nice once they arrived. The brought protection for our tile floor while they set up the table and chairs, and even took apart my old table for me. I am extremely happy with the quality of my purchase. While the price was higher than box store chains, I feel that I got a very high end product that will last for years.
Description of Work: We ordered a custom table (42x60) with a beveled maple top and six maple chairs with cushioned seats. The order was made by an Amish family, and fulfilled by Creative Dinettes.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,600
Tracy R.
04/2013
3.0
custom furniture, furniture sales
  + 0 more
The service was just okay. They were late on the delivery of the stools. They arrived a lot later than we thought they would. They were nice to work with. They were over a month late on the arrival of the stools.
Description of Work: We purchased stools from them. They had to customize the legs.
Rating CategoryRating out of 5
value
4.0
professionalism
4.0
punctuality
1.0
Yes, I recommend this pro
$200
Response from CREATIVE DINETTES, BARSTOOLS & MATTRESSES
As [member name removed] explained in her review, her stools arrived at our store about a month later than expected. As a special order furniture store, delays like this are rare, but as in the [member name removed] case, factory backorders can happen on occasion. While such events are out of our control, we do everything in our power to accommodate our customers when they arise. The [member name removed] placed their order with us on a Saturday, so we were unable to check stock with the manufacturer at the time of ordering. Therefore, we estimated the typical 4 week turnaround time for these special order stools. (To ensure that our factories are filling our orders as fast as possible, we have two employees who track EVERY one of orders on a weekly basis. We have found this to be absolutely essential in the special order furniture business.) After discovering that the [member name removed] stools were backordered the following week, we called to inform them of the delay. We offered to provide loaner stools in the mean time or switch their order to a different, similar model that was in stock. They politely declined these offers and patiently waited for their stools to arrive. When the stools were finally ready to ship, we used our freight connections to expedite the shipment and, upon receipt at our store, we called the [member name removed] immediately after unloading them off the truck (within minutes) and made the modifications they requested as soon as they were ready to pick them up (Christmas Eve). If there was anything else we could have done to minimize their frustration, we would have gladly done it. We can’t dispute the fact that [member name removed] stools were delayed, but they would have been delayed regardless of what furniture store she bought them from. However, we hope she will agree that Creative Dinettes was willing and able to go above and beyond to minimize her inconvenience. That’s what we do for every customer, because that’s how we want to be treated as consumers ourselves. If you’re planning on buying special order furniture, please be aware that, while rare, unanticipated delays can occur. To minimize your potential for frustration, make sure you buy from a store that closely and consistently monitors their orders, keeps you informed of unexpected delays, and is willing to “work outside the box” to accommodate you.
Marvin Y.
04/2013
5.0
furniture sales
  + -1 more
The service turned out very well. They were very efficient and helpful.
Description of Work: We purchased a dinette set from them.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Robert R.
04/2013
5.0
furniture sales
  + -1 more
The service turned out fine. I think that when people get stools, it is a good idea to get covers for the bottom of the stools. I would suggest that they mention the covers.
Description of Work: We purchased barstools from them.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
George F.
04/2013
5.0
custom furniture, furniture sales
  + 0 more
We wanted it in time for a family gathering before Christmas. They were able to expedite the job for us. We were happy. It's expensive but their quality is great.
Description of Work: We looked around and we saw what they had. They were able to custom make some things and they had what we were looking for.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David G.
04/2013
4.0
furniture sales
  + -1 more
It was fine. I had no problems with the set; it's held up pretty well. I thought they were decently priced. The salespeople were really nice.
Description of Work: I just bought a dining room set and barstools.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
Yes, I recommend this pro
Edward W.
04/2013
5.0
furniture sales
  + -1 more
unknown
Description of Work: The work was fine. The stools they provided worked out well for what we wanted at that time.
Rating CategoryRating out of 5
Yes, I recommend this pro

    Contact information

    1329 HURFFVILLE ROAD, Deptford, NJ 08096

    www.dinetteandmattress.com

    Service hours

    Sunday:
    11:00 AM - 5:00 PM
    Monday:
    10:00 AM - 9:00 AM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 9:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 6:00 AM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Furniture - Sales,
    Furniture - Custom Made,
    Mattresses,
    Upholstering,
    Furniture Refinishing and Repair

    FAQ

    CREATIVE DINETTES, BARSTOOLS & MATTRESSES is currently rated 4.6 overall out of 5.

    Sunday: 11:00 AM - 5:00 PM

    Monday: 10:00 AM - 9:00 AM

    Tuesday: 10:00 AM - 6:00 PM

    Wednesday: 10:00 AM - 9:00 PM

    Thursday: 10:00 AM - 6:00 PM

    Friday: 10:00 AM - 9:00 PM

    Saturday: 10:00 AM - 6:00 AM

    CREATIVE DINETTES, BARSTOOLS & MATTRESSES accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, CREATIVE DINETTES, BARSTOOLS & MATTRESSES offers free project estimates.
    No, CREATIVE DINETTES, BARSTOOLS & MATTRESSES does not offer eco-friendly accreditations.
    No, CREATIVE DINETTES, BARSTOOLS & MATTRESSES does not offer a senior discount.
    No, CREATIVE DINETTES, BARSTOOLS & MATTRESSES does not offer emergency services.
    Yes, CREATIVE DINETTES, BARSTOOLS & MATTRESSES offers warranties.
    CREATIVE DINETTES, BARSTOOLS & MATTRESSES offers the following services: Custom & Ready-Made Kitchen Sets, Bar Stools, Dining Rooms, Kitchen Carts, Sealy Mattresses, etc. Over 200 bar stools and 100 dining sets on display. We also perform expert furniture repairs and reupholstering services.
    We do not offer furniture refinishing services.

    Contact information

    1329 HURFFVILLE ROAD, Deptford, NJ 08096

    www.dinetteandmattress.com

    Service hours

    Sunday:
    11:00 AM - 5:00 PM
    Monday:
    10:00 AM - 9:00 AM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 9:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 6:00 AM