FENCE WORLD OF SOUTH JERSEY

I hired this company to install vinyl fencing for my property. After reviewing pricing with other companies, theirs was reasonable. The install was fine, the employees did a fair job cleaning up after themselves (I was at work at the time). We have had the fence for almost a year with two recent problems. 1. One section of fencing dislodged from the post, 2. Seam separated from one fence panel. I called the company and explained to Chuck what was wrong. His brother came out and fixed the dislodged panel and said he would be back to fix the seam. As of today 7-16-20 he has not returned. I have made several calls and left messages with no return call. When I was able to speak with Chuck on the phone, he said all the right things, however my fence is not fixed. At this point I feel I am getting the run around. I must add that when I explained the reason for my call each time, Chuck was quick to assume weather, trees or someone else trying to fix the fence was the issue. We have no trees, the seam came apart prior to any strong storms and my husband is a wheelchair bound/home bound disabled veteran. I have no clue how to fix a fence and more importantly would not even try as it would impact the warranty. I tried to be patient and give the company/Chuck time to make the necessary repair, however as it has been 2 months of trying, I felt it necessary to warn others who may hire this company.

Chuck, owner, is disorganized, confused, loses everything. It is a wonder he runs a business. He promised deadlines and they passed by. He always had excuses and it was always someone elses fault. He is a con man and a manipulator of the first order. To be fair we did throw a spannor into the works by going in with our neighbors and just having one fence rather that two running paralell. It was a change in materials and height, but come on, we are not the first people ever to do this! It's just a fence. Then when I called Chuck and left him an angry message to get the fence done (it had been over 2 months), he told my neighbors I was angry at them about the fence delays. As if it was there fault, not his. Oh, this is the best part, he made inappropriate comments about my sister to me and the weasel has not apologized! He is not allowed to set foot on my property again. Ladies I would strongly suggest you hire someone else. He is not to be trusted!!!!! NEW REVIEW: I agreed to revise it, under duress, to get the harassment to stop. The demand for payment after six days, the reminder of a revision to my original review that was promise to get them off my back, the threat, and it was a threat, for a personal visit to collect payment. Chuck has been told repeatedly, that he is to never step foot on our property, ever. It is also in writing so his wife knows, The demand for payment after 6 days when all bills are 30 days due. The daily, pages long, rambling, stream-of-consciousness text messages, the call to my sister, crying "What about the children?" referring to two grown men in their 40s. I did change my review slightly. The quality of the fence was good, and his workers were very good and punctual. Chuck was inappropriate on the phone. He then lied about it on these pages. He said unsavory things to me, not only about my sister, but he overshared about his physical and mental/emotional health, presumed to comment on others, thought a business dealing equated with friendship and was disorganized, confused, manipulative, scheming and not really well enough to run a business. He tries to pull others into his entanglements.

Fence World was awesome. Their Salesman Dave arrived with product samples and a wealth of information. He quoted us a reasonable price and told us to call after we received estimates from other companies. There were a few companies that quoted a lower price, however many did not have samples of their fencing materials or the samples they had were flimsy. We settle on Fence World and are very glad that we did. The owner Chuck called to let us know the name of the onsite supervisor scheduled for our job (Lee). Chuck reminded me that our fence was guaranteed and told me to call him personally if we had questions or issues in the future. On the designated day Lee and his assistant arrived early. They were finished digging the holes for the front and back fences in under an hour. Once the county inspector approved the holes. Lee and his assistant was off to the races. They poured the cement, installed the post and completed the fences in less than 5 hrs. They removed the old fencing and left my yard spotless. Dave, Lee, his assistant, and Chuck's written material and installation guarantee distinguishes Fence World as a quality company. Thanks for setting standard and exceeding them! Mrs. V. W.

Chuck came and gave an estimate. hHe did a great job. Nice guy. We gave him a deposit and the fence was installed a couple days late due to rain. Chuck keep me informed each day to let me what was going on. The fence was delivered and the next day two guys came out to take down the old fence and install the new. It was completed in less one one day. They did an excellant job.

It was very good. They're completely professional.

It's beautiful. They were phenomenal and excellent.

The salesman Chuck did an in home estimate. The estimate took no time at all. Chuck was very friendly. I contacted six companies for an estimate on 120 foot of white lattice top fence. I only heard back form 4 who were willing to quote the job. Security fence was 400, 800 & 1700 less expensive then the other 3 quotes I received. They agreed to install the fence one week from the quote. They worked around my work schedule to make sure I would be home when the work was done. the installer showed up on time and worked fast. The removal of my old fence and install of the new one was done in one day. I am very pleased in the quality of the fence and the installation. I will defiantly use them again and recommend them to anyone.

Fence World did everything that was needed to make this great project experience!

The quote was a little more than I got from some other companies. There was nothing against or for them. I might use them if their prices were a little better.

Is there a word better than fantastic? They came in less expensive than the original quote, Rich, my contact, was great to work with and very responsive. They took away the old broken fences and cleaned up the property where they worked. The work was done quickly, efficiently and on time. I would use them again and/or recommend to anyone needing quality fence work done.