Chapman Bros. Plumbing, Heating and Air Conditioning

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

Headed by master plumbers, William Schinestuhl and Tom Swick, Chapman Brothers continues a long tradition of plumbing, heating and cooling service in the Union, Essex, and Middlesex county area. Originally founded in 1932, Chapman Brothers is one the longest running plumbing and heating companies in New Jersey. With a highly trained staff representing more than 150 years experience, Chapman Brothers has over 5000 customers in the area that can attest to the technical abilities and customer service skills of its trained technicians and staff. NJ Plumbing License #6073 William Schinestuhl – NJ Plumbing License #6848 Thomas Swick. Additional DBA - New Jersey Plumbing & Heating Inc. Award winning. Senior Discount up to $200 off. Cannot combine w/other offers.

Business highlights

92 years of trusted experience
Emergency Services Offered

Services we offer

Installing & Repairing Plumbing, Gas, Electric, Tankless Hot Water Heaters, Programmable Thermostats, Oil To Gas Conversions, Central Air Conditioner, HVAC, Boilers, Furnaces, Ductless Mini-Split AC Systems, Drain Cleaning, Faucets, Bathroom & Kitchen Remodeling, Water Service - replacement or repair,

Services we don't offer

Lawn Irrigation, Well Repairs, Septic Tank Repairs & Installation

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6194 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
11%
3
5%
2
2%
1
9%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.7
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 76-100 of 194 reviews

Ethel D.
05/2014
1.0
plumbing
  + -1 more
Called to get an estimate for a unit to replace our water pressurizer and he never returned the call.
Description of Work: Never returned my call.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Chapman Bros. Plumbing, Heating and Air Conditioning
We would like to thank you for contacting Chapman Bros. for an estimate to replace your water pressurizer. Unfortunately, we have no record at all from you (member) We are in the office from 8:00 a.m to 5:00 Monday thru Friday. If you called after 5:00 you should have been able to leave a message with our live answering service. We looked back at those records and still did not find your name or address at all. We are also not sure if maybe you did in fact call Chapman Bros. in Cranfords? Maybe you were trying to contact another company. Please feel free to contact our office in Cranford between the hours of 8-5 or you can also make an appt. thru our website: www.chapmanbros.com. Thank you in advance. Best, Chapman Bros.

Anthony T.
03/2014
5.0
drain cleaning
  + -1 more
Went fine. The technician was aware of some considerations that other providers might have missed.
Description of Work: Installed owner-purchased garbage disposal under kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Chapman Bros. Plumbing, Heating and Air Conditioning
Thank you very much for the opportunity to provide you with the best service we can! Your friends at Chapman Bros.

David K.
03/2014
5.0
drain pipe, gas leak repair, heating & air conditioning/hvac, plumbing, water heater repair
  + 3 more
Their office worked well with the general contractor to coordinate all aspects of their responsibility's to assure a mutually agreeable time line to complete the project. Always willing to give ,when asked, information concerning all aspects of the project or make changes when/where necessary.
Description of Work: Disconnect, remove and reinstall new Furnace,Tank less water heater, all duct work, sewer and water lines, install all necessary gas lines inside, sprinkler system new connect, air cond. connections,sump pump. Arranged for all inspections and were there to meet inspectors. All work was brought up to code with high grade materials.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$15,600

Response from Chapman Bros. Plumbing, Heating and Air Conditioning
Thank you [member name removed] for your kind words. It was a pleasure doing business with you. Your friends at Chapman Bros.

Kevin H.
02/2014
5.0
plumbing
  + -1 more
It went extremely well. Billy was very professional and polite. He knows his business and got right down to it. I will DEFINITELY use them again.
Description of Work: The pipe to my toilet fill valve broke off in the wall. I was sure we would have to open up the wall. Billy came very quickly (on a Sunday) and said it would be no problem, that he could fix it easily. 30 minutes later, after he drilled, solderd and tightened, he was done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Chapman Bros. Plumbing, Heating and Air Conditioning
Thank you Mr. removed member name for giving us the opportunity to provide the best service we can. Best always Chapman Bros Plumbing Heating and Cooling

Maureen H.
02/2014
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
We have used them since we moved into our house because the prior owners used them. We are happy with their service overall. They have very professional and experienced technicians.
Description of Work: They installed a new furnace, air conditioner and an on demand hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$14,500

Response from Chapman Bros. Plumbing, Heating and Air Conditioning
Thank you [members name] for your review. We strive to provide the best service and care possible for our customers and appreciate your giving us the opportunity to do so. Best, Your friends at Chapman Bros Plumbing Heating and Air Conditioning!

Teresa S.
01/2014
5.0
plumbing
  + -1 more
It went well from the office staff to the technician. He was prompt and honest. He even informed us of a leak that was an easy fix. I would recommend them to anyone. Great price for diagnosis service.
Description of Work: He diagnosed the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Chapman Bros. Plumbing, Heating and Air Conditioning
Thank you so much for the kind review and also for the opportunity to provide you with the best service we can. Best, Your Friends at Chapman Bros.

ann R.
12/2013
5.0
plumbing
  + -1 more
They were very responsive and did a great job.
Description of Work: Toilet Installation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

karthick R.
12/2013
5.0
plumbing
  + -1 more
It is quite difficult to get hold of Bill Chapman. I had to leave multiple messages for him at his office. But once he got back to us, it was smooth sailing. He always picked up my calls to his cell phone and was very courteous. Came in for a quote which was the lowest among many other quotes I had received from others. He was professional and punctual. Finished the job in time and it was well done. I will not be looking for anyone else if I have any plumbing issues in the future - Its gonna be bill chapman for me! .
Description of Work: Switched out the electric stove to gas. Changed the dryer vent from plastic to metal and set up the new stainless steel sink and faucet in the kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from Chapman Bros. Plumbing, Heating and Air Conditioning
Sorry for the late response and thank you. However, thank you for the opportunity to provide you with the best service we can. Your friends at Chapman Bros.

Judith P.
12/2013
3.0
plumbing
  + -1 more
Both times she said she would try to get someone over here but I never heard back from her at all. Contacted a contractor I had used in the past and he got someone over here within a few hours.
Description of Work: They have been fine the few times we were able to get them to come do minor repairs. The last time I called I had a broken pipe in my shower that was leaking. Only way to stop it - without a plumber - was to turn off all the water to the house. Called Chapman Brothers several times, speaking to the person who books appointments and explaining the urgency.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
1.0
punctuality
3.0

$200

Mike D.
10/2013
5.0
plumbing, gas grill repair
  + 0 more
Bill did a great job. Installation was quick and the price was very reasonable. Bill was friendly and professional. I will definitely call Chapman Brothers again for future plumbing needs.
Description of Work: Installed a gas line to connect a new outdoor grill.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Chapman Bros. Plumbing, Heating and Air Conditioning
Thank you very much for the opportunity to provide you with a service you needed. We value your business and look forward to serving you again in the future should you need any assistance. best, Your Friends at Chapman Bros. Plumbing, Heating and Air Conditioning

Mary Beth H.
09/2013
4.0
water heater repair
  + -1 more
Chapman Bros had installed water heater on 8-5-2004 at a cost of $419.60 + labor. I was surprised & disappointed that this lower element was more than half the cost of the original water heater!
Description of Work: Replaced lower element on electric water heater. I had no hot water because this element failed.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$292

Liz L.
07/2013
5.0
plumbing, wells
  + 0 more
It was great. Very professional, knowledgeable, and friendly staff. Very fairly priced. They were not the cheapest, but gave me a reasonable estimate, and they offered me different options with various price points for the job. You get what you pay for, and these guys were worth every penny! Thanks again to Chapman brothers and team.
Description of Work: Installed two wash sinks, ran the lines for hot water, installed two pumps, installed a washer and dryer, and other things.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Chapman Bros. Plumbing, Heating and Air Conditioning
Thank you very much for allowing us the opportunity to provide you with a service you were in need of. We value and appreciate your patronage and look forward to assisting you with any Plumbing, Heating or A/C work should you need it in the future. Best, Your Friends at Chapman Bros.Plumbing, Heating and A/C

Eric V.
07/2013
4.0
drain cleaning, plumbing
  + 0 more
I called the Chapman Brothers to fix a clogged bathroom sink. There responded immediately and had a technician to my house within the hour. I found the service was very professional and clean. It took about 15 minutes to get the drain cleared. I was happy with the service, but the overall cost seemed a bit high for just a snack job. I payed $250 when tax and service charges were added.
Description of Work: Fix a clogged drain in a bathroom sink.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Peter M.
05/2013
1.0
plumbing
  + -1 more
I'm building a house this Spring and searched Angie's List for a good plumber to do the rough & finish plumbing. I came across Chapman Bros and reached out. I spoke with Bill Sr. once, who said they'd definitely be interested in the work. I followed our conversation with a set of architect's plans. After that it was like pulling teeth to get them to respond. I emailed multiple times and called a number of times. Very sporatic email responses with apologies for the delays. No returned phone calls. I guess business must be good because they lost out on a nice large job.
Description of Work: No services performed.

Rating CategoryRating out of 5
responsiveness
1.0


Sarah S.
04/2013
5.0
plumbing
  + -1 more
They were a little late in coming out but their service is worth waiting for. I've used them in the past with good results.
Description of Work: I had a tenant that destroyed a bathroom & they put it back together for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Michael P.
04/2013
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
It went well from start to finish.
Description of Work: I have used this company for all my household repairs. I hate having to pay for repairs I always did myself but health keeps me form this.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

John K.
03/2013
5.0
plumbing, water heater repair
  + 0 more
On Friday at 4:30 p.m. I was told by the Gas company that they were turning off the gas in my multifamily home until I corrected two items with my water heater (installing an independent shutoff, and a dust cap). I called Chapman Brothers at 4:30, and they said they could get someone to me within 20 minutes. Soon after another employee from the gas company showed up & told me I did not need to fix the two items. I called Chapman brothers back immediately, and they were understanding, and thanked me for choosing them. I plan on using them for future projects.
Description of Work: Installing an independent shutoff, and a dust cap for a Water Heater.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edward T.
03/2013
4.0
drain cleaning, heating & air conditioning/hvac, plumbing, water heater repair, wells
  + 3 more
All went well. Very professional. Tom had to come back to adjust the new boiler and rediators. Great service.
Description of Work: We have steam heat and needed a new boiler. We got 5 estimates from 5 different companies. All the estimates were in the same ballpark, so we chose Tom Swick / Chapman Brother's because we had used them in the past. In the past 10 years, they have installed baseboard heat in our basement, a new hot water heater, two new toilets and snaked our main sewer line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Chapman Bros. Plumbing, Heating and Air Conditioning
thank you very much for the opportunity to provide you with a service you needed. Your patronage and business is valued and much appreciated. Should you need any plumbing, heating or air conditioning service in the future, we would value that business as well. Best, Your Friends at Chapman Bros. Plumbing, Heating and A/C

Dave S.
03/2013
5.0
drain cleaning, plumbing
  + 0 more
over all, pleased w results. Drains run clean, although in need of caps & screens, which we thought Chapmans would have provided.
Description of Work: 2nd ( gold bathroom ) drains ran slow, effected toilet & tub drainage. plumber removed toilet to snake as needed. Clogs were removed, due to old configurations of plumbing in the house, it is easier to understand why clogs happen.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Leslie Y.
03/2013
5.0
plumbing
  + -1 more
I called due to a leak in my basement from my bathroom. Chris showed up right on time and was very professional. Before he came into my house he put covers over his shoes. He found the cause of my leak and gave me an estimate on the work that needed to be done. I also receive one in the mail. I asked Chris about an estimate on a new furnace and A/C unit. He said one of the owners would contact me about that. I did receive a call the next day and he came to give me the estimate. He also was very professional, covering his shoes before coming into the house. The estimate for the furnace and A/C were right on but the estimate for the plumbing work was quite a bit higher than another I had gotten.
Description of Work: Find source of a leak and provide estimates for work needed.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Anne-Marguerite K.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
I liked them. They were very professional and polite.
Description of Work: We used Chapman Brothers for renovation of our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Judith M.
02/2013
5.0
plumbing, water heater repair
  + 0 more
Very helpful, responded immediately, an emergency with no hot water.
Description of Work: Removed electric lowboy HWH, replaced with new electric lowboy HWH.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Greg M.
02/2013
5.0
plumbing
  + -1 more
I was very satisfied with the work performed I would use Chapman again and would have no issue recommending Them
Description of Work: On Sat, Jan 26th,I woke up to no hot water in the house. Checked pilot light, it was not on.. Started pilot light but went out after about 10 minutes. Did this 3 or 4 times Resulting in the same fashion as before. Called a local plumber I had used prior But never got a return call. After waiting a few hours for call decided to call chapman brothers. There office/service took my information and said a tech would call me back Within 30 minutes I was contacted 20 minutes later, plumber (Tony) was at my house, quickly assessed the issue (thermocouple) Performed replacement all within 45 minutes Tony was nothing but professional, respectful and friendly

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$233

Dara R.
01/2013
5.0
drain cleaning, plumbing
  + 0 more
It was a truly excellent experience. I highly recommend them. I plan to use them again.
Description of Work: Pipe to the bathroom drain was replaced in our kitchen ceiling. The owner promptly returned my call on Monday, January 28th and came that evening to assess the situation. He accurately assessed the problem and set up an appointment with us on the spot for Wednesday morning. The plumbers came and put booties on before entering the home. They taped the entire area surrounding the area. They performed the work and corrected the problem within a few hours. There was no dust nor disruption. They even washed their footprints on the deck. I was beyond impressed!!! I never had such a wonderful experience with a plumber and I have been a homeowner for over 30 years!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

allen G.
12/2012
5.0
drain cleaning, plumbing
  + 0 more
call them the day before and solved the situation within minutes w
Description of Work: knowledgeable crew. fast response and great service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Contact information

36 North Ave E, Cranford, NJ 07016

http://www.chapmanbros.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
19HC00127400
Trade License Locale
NJ
Trade License Authority
New Jersey Division Of Consumer Affairs
Trade License Expiration
06/30/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Wells and Pumps,
Kitchen and Bath Remodeling,
Gas Grills,
Drain Pipe Installation,
Natural Gas Lines,
Gas Logs,
Lawn Irrigation

FAQ

Chapman Bros. Plumbing, Heating and Air Conditioning is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Chapman Bros. Plumbing, Heating and Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Chapman Bros. Plumbing, Heating and Air Conditioning does not offer free project estimates.
Yes, Chapman Bros. Plumbing, Heating and Air Conditioning offers eco-friendly accreditations.
Yes, Chapman Bros. Plumbing, Heating and Air Conditioning offers a 5% senior discount.
Yes, Chapman Bros. Plumbing, Heating and Air Conditioning offers emergency services.
Yes, Chapman Bros. Plumbing, Heating and Air Conditioning offers warranties.
Chapman Bros. Plumbing, Heating and Air Conditioning offers the following services: Installing & Repairing Plumbing, Gas, Electric, Tankless Hot Water Heaters, Programmable Thermostats, Oil To Gas Conversions, Central Air Conditioner, HVAC, Boilers, Furnaces, Ductless Mini-Split AC Systems, Drain Cleaning, Faucets, Bathroom & Kitchen Remodeling, Water Service - replacement or repair,
Lawn Irrigation, Well Repairs, Septic Tank Repairs & Installation

Contact information

36 North Ave E, Cranford, NJ 07016

http://www.chapmanbros.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day