Chapman Bros. Plumbing, Heating and Air Conditioning

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

Headed by master plumbers, William Schinestuhl and Tom Swick, Chapman Brothers continues a long tradition of plumbing, heating and cooling service in the Union, Essex, and Middlesex county area. Originally founded in 1932, Chapman Brothers is one the longest running plumbing and heating companies in New Jersey. With a highly trained staff representing more than 150 years experience, Chapman Brothers has over 5000 customers in the area that can attest to the technical abilities and customer service skills of its trained technicians and staff. NJ Plumbing License #6073 William Schinestuhl – NJ Plumbing License #6848 Thomas Swick. Additional DBA - New Jersey Plumbing & Heating Inc. Award winning. Senior Discount up to $200 off. Cannot combine w/other offers.

Business highlights

92 years of trusted experience
Emergency Services Offered

Services we offer

Installing & Repairing Plumbing, Gas, Electric, Tankless Hot Water Heaters, Programmable Thermostats, Oil To Gas Conversions, Central Air Conditioner, HVAC, Boilers, Furnaces, Ductless Mini-Split AC Systems, Drain Cleaning, Faucets, Bathroom & Kitchen Remodeling, Water Service - replacement or repair,

Services we don't offer

Lawn Irrigation, Well Repairs, Septic Tank Repairs & Installation

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6194 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
11%
3
5%
2
2%
1
9%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.7
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 176-194 of 194 reviews

Ivan B.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Chapman--a firm I've used for 20 years--came the day I called, quickly diagnosed my problem and, even though my furnace is rather old, had the need part on the truck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Chapman Bros. Plumbing, Heating and Air Conditioning
Thank you very much for contacting Chapman Bros Plumbing, Heating and A/C for service. We value and appreciate your loyalty, honesty and kind remarks. Thank you again for the opportunity to provide you with the best service we know. Best, Your Friends at Chapman Bros Plumbing, Heating and A/C

Dennis H.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Repaired drain pipe for dish washer. It went well and had a better drain system at the end.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Chapman Bros. Plumbing, Heating and Air Conditioning
thank you very much for the opportunity to provide you with the service you needed. We look forward to the opportunity to provide you with any service you should ever need in the future. Thank you again in advance. Best, Your Friends at Chapman Bros. Plumbing, Heating & A/C

Bob G.
10/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
.
Description of Work: Chapman converted my heating system from oil to gas and installed a new tankless water heater. They were prompt, courteous, and left the work area spotless. Not cheap, but you get what you pay for. Tom and Bill answered all my questions. The office staff is great too. Last year they upgraded my old bath and installed a new master bath in my house. Everything went smoothly. I would definitely use again.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Response from Chapman Bros. Plumbing, Heating and Air Conditioning
Thank you very much for the opportunity to assist you in your oil to gas conversion, as well as installation of your Tankless Water Heater. The equipment which you selected and we installed is superior in its efficiency and performance and we are confident you will be more than satisfied with it. It is our goal, as always to inform and be sure the customer is 100% satisfied. Thank you again for this opportunity and if we can be of any assistance in the future, please do not hesitate to call. Best, Your friends at Chapman Bros. Plumbing Heating and Air Conditioning.

Dan W.
10/2014
5.0
heating & air conditioning/hvac, home remodeling, plumbing
  + 1 more
unknown
Description of Work: Chapman did all of the plumbing for our new bathroom. They also installed a wall furnace for us several years ago with which we are very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Chapman Bros. Plumbing, Heating and Air Conditioning
Thank you very much for giving us the opportunity to provide you with the best service we can. Your friends at Chapman Bros. Plumbing Heating and A/C

Jack G.
10/2014
3.0
plumbing
  + -1 more
unknown
Description of Work: called them for an estimate on furnace job ---they came --gave me an approx price --not an estimate --and didn't seem interested in the job ---so that was it ---I never used them --but they have been around for a long time so I assume they are okay
Rating CategoryRating out of 5

Response from Chapman Bros. Plumbing, Heating and Air Conditioning
First we would like to thank you for thinking of Chapman Bros for your Plumbing, heating and AC needs. We have looked thru our records and have no history of your requesting an estimate on September 29 or thereabouts. We do have an estimate for an oil to gas conversion on May 3, 2011. This estimate was sent to you then. Usually when an estimate is either mailed or emailed we wait on the customer to make their minds up and contact us via the office and follow up on any questions they may have. I am sorry if there was any lack of response on our part as we were not aware of the request. Please contact our office directly 908-276-1320 if you still are interested. Best Chapman Bros Plumbing, Heating and A/C

Steve G.
10/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Chapman Bros. Plumbing, Heating and Air Conditioning
Thank you for the opportunity to provide you with plumbing service on August 22, 2014. Our records indicate you purchased a storefront deal thru Angies list, which should have been $59.00. You have listed here the work was $99.00. We do not collect the money for this thru the client, Angies list does, so I would check with them as to why you were charged $99.00 instead of $59.00. Thank you again for the opportunity to provide you with this service. Best, Chapman Bros.

Paul R.
09/2014
4.0
plumbing, water heater repair
  + 0 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from Chapman Bros. Plumbing, Heating and Air Conditioning
Dear Mr. (removed member name), Thank you very much for contacting Chapman bros. We are happy that you were happy with our service and look to provide you service in the future. Best Chapman bros

Mark C.
08/2014
1.0
plumbing
  + -1 more
unknown
Description of Work: I ordered the $59 Plumbing Diagnostic Service Call on 8/20. Today is 8/26 and I have not received a message from them. I am no longer interested in their services. I call the Angie rep who offered to contact the company. I declined.
Rating CategoryRating out of 5

Response from Chapman Bros. Plumbing, Heating and Air Conditioning
Dear mr. (removed member name), We wanted to thank you for listening and understanding that we never received notification of your request. Also we wanted to let you know that we had let Angie's list know you were not in our service area months ago. Unfortunately this was not done by as requested. Please accept our apologies as per our conversation. Best Chapman Bros.

alexander H.
06/2014
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Removed difficult blockage in sewer system. Everything went well. |Blockage removed after getting progressively larger snakes. Technician |did not give up, and eventually cleared the pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Chapman Bros. Plumbing, Heating and Air Conditioning
Thank you for the opportunity to provide you with plumbing service. Should you ever need plumbing, heating or cooling service in the future we look forward to hearing from you. Best Your friends at Chapman Bros.

Dave M.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: 2 outdoor faucets were leaking, the pipe split on 1 from the previous winter. Came out on a Saturday to give a quote, then performed the work right there. Made sure the 1 wouldn't break again by installing more weather friendly flexible piping. Would hire for another job, very courteous and professional. Cleaned up after. Great experience, was hard to find any other plumber to even call back let alone show up so was very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Chapman Bros. Plumbing, Heating and Air Conditioning
Thank you very much for your review. At Chapman our main goal is to walk away with a client 100% happy with our service along with superior workmanship. thank you for giving us the opportunity to provide you with this . Best your friends at Chapman Bros.

Sarah C.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They are not coming until Wednesday so can't answer quiz until job is done. Also, I am not related to this company.
Rating CategoryRating out of 5

Response from Chapman Bros. Plumbing, Heating and Air Conditioning
Thank you for the opportunity to install two sump pumps on 5/13/14. It was a pleasure doing business with you and we look forward to assisting you with any future Plumbing, Heating or Air Conditioning needs. Best, Your friends at Chapman Bros.

Norma S.
04/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$370

Response from Chapman Bros. Plumbing, Heating and Air Conditioning
Thank you Ms. [removed member name] for giving us the opportunity to provide you with the best service we offer. It was a pleasure doing business with you. Best Always, Your friends at Chapman Bros. Plumbing and Heating, Inc.

Jim B.
04/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
.
Description of Work: Boiler flush and thorough inspection of steam heating system. They also replaced a hydronic loop pump in system (not cheap). They inspected the two whole house air conditioning units, changed the filters and went to warehouse and brought back a box of each of the filters. They were very professional and answered all my questions and spent almost 1/2 day in the house perfoming these tasks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$925

Response from Chapman Bros. Plumbing, Heating and Air Conditioning
Thank you Mr. [member name removed] for giving us the opportunity to provide you with the best of service. Best always, Your friends at Chapman Bros.

Linda A.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Reconnected humidifier to heating unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Chapman Bros. Plumbing, Heating and Air Conditioning
thank you very much for the opportunity to provide you with the best service we can. Best, Your friends at Chapman Bros.

Alina D.
01/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Chapman Bros. Plumbing, Heating and Air Conditioning
So sorry this response is coming so late. However we would like to thank you very much for the opportunity to provide the best service we can! Best, Your Friends at Chapman Bros.

Sarah S.
11/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: Major leak somewhere in my house. Chapman came on Sat (same day I called) without charging me for "week-end" appearance, found the leak, fixed it and pointed out other areas of concern noticed which should be addressed in future. I am VERY HAPPY with this company

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Cristina R.
03/2012
3.0
plumbing
  + -1 more
unknown
Description of Work: I called them about needing an estimate to replace a water heater and getting washer -dryer hook up. I played phone tag with the receptionist/office manager for almost two days and when I was able to reach her she told me she would call back. It's been a couple of days and no return call.
Rating CategoryRating out of 5
Yes, I recommend this pro

Lawrence J.
11/2011
1.0
plumbing
  + -1 more
just
Description of Work: Chapman Brothers was highly recommended by an electrician who has frequently worked with them. Bill came to our home to determine what renovation work we wanted to do and said he would respond the following day with an estimate. He told us that if we went with Chapman Bros. he would be able to start the work in approximately one week. At that point we had very positive vibes about the conversation with had with Bill that evening and were looking forward to getting his estimate. After 4 days of not hearing from him I called him and his answering service/office said she would pass along my message. Another 3 days went by and I made another follow-up call, still got no response. At that point I would have given up, but because of the previously mentioned strong recommendation I decided to give him one more chance. Spoke to the answering service again and they assurred me he would get back to me. That was a week ago. Had another plumber visit us last night who called back with an estimate this evening, and one hour later I called him back to agree to have him do the work. I am just very surprised that we did not at least get a courtesy phone call in return from Chapman Bros to tell us that he was uninterested in doing work with us. We feel this was VERY unprofessional.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0


eleanor D.
09/2011
5.0
plumbing, water heater repair, wells
  + 1 more
Very well
Description of Work: Bill put in a siphon pump for me and it did save my basement when hurricane Irene hit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Contact information

36 North Ave E, Cranford, NJ 07016

http://www.chapmanbros.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
36BI00607300
Trade License Locale
NJ
Trade License Authority
New Jersey Division Of Consumer Affairs
Trade License Expiration
06/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Wells and Pumps,
Kitchen and Bath Remodeling,
Gas Grills,
Drain Pipe Installation,
Natural Gas Lines,
Gas Logs,
Lawn Irrigation

FAQ

Chapman Bros. Plumbing, Heating and Air Conditioning is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Chapman Bros. Plumbing, Heating and Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Chapman Bros. Plumbing, Heating and Air Conditioning does not offer free project estimates.
Yes, Chapman Bros. Plumbing, Heating and Air Conditioning offers eco-friendly accreditations.
Yes, Chapman Bros. Plumbing, Heating and Air Conditioning offers a 5% senior discount.
Yes, Chapman Bros. Plumbing, Heating and Air Conditioning offers emergency services.
Yes, Chapman Bros. Plumbing, Heating and Air Conditioning offers warranties.
Chapman Bros. Plumbing, Heating and Air Conditioning offers the following services: Installing & Repairing Plumbing, Gas, Electric, Tankless Hot Water Heaters, Programmable Thermostats, Oil To Gas Conversions, Central Air Conditioner, HVAC, Boilers, Furnaces, Ductless Mini-Split AC Systems, Drain Cleaning, Faucets, Bathroom & Kitchen Remodeling, Water Service - replacement or repair,
Lawn Irrigation, Well Repairs, Septic Tank Repairs & Installation

Contact information

36 North Ave E, Cranford, NJ 07016

http://www.chapmanbros.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day