Description of Work: In Friday, I called and left a message about some pests, The next day I was called back. I was not expecting a return call until Monday. I explained the problem, The person I talked to could not identify the type of bugs. That was not so bad, But her attitude was very poor -- it seemed that she was laughing part of the time, This was not a professional response. I will not use them for the needed work, She should be trained in the proper techniques of dealing with clients.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
Christopher R.
12/2014
5.0
pest control
+ -1 more
The previous exterminator I had called was completely daunted by the idea of dealing with yellow jackets under the house, but this company didn't even blink. They came about 1-2 business days after I first called them. He was very specific about what he was doing, what I needed to do (keep the kids away from the area for an hour), and what to expect (don't worry if you see yellow jackets tomorrow, but if you see any sign of them after 48 hours call for warranty-covered service). He was able to assure me there was no danger to my cat in the house. He gave me on paper exactly what chemicals he was using. He was going to put the second chemical all around the bottom of the house, and said it would kill spiders and ants and anything else we might find to be a pest, but I told him to only put it where the yellow jackets were. I saw no point killing wildlife that wasn't bothering me, and we have the ants controlled when they get in the house. I did ask whether that would affect the 30-day warranty and he said no, the warranty would still cover yellow jackets anywhere around the house. He had no problem with complying with what I asked. He carefully explained the 30-day warranty and its specifics to me. He could answer all my questions clearly in plain English. He was friendly and courteous and pleasant.
Description of Work: Extermination of large yellow jacket nest under house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$133.75
JON H.
10/2014
5.0
pest control, home inspection
+ 0 more
These people had a discount coupon on their website, which saved us a lot of money. They came and did the work when nobody was home, but all looks to have been handled well. They were prompt, courteous, and provide appropriate certification and warranty.
Description of Work: termite inspection and treatment for one story house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Sarah M.
08/2014
5.0
pest control
+ -1 more
Great. Punctual, honest, quick and clean (no mess left in the house)
Description of Work: I thought I had termites or carpenter ants in a wall cavity. Eastern identified as acrobat ants and spayed for them which is a much cheaper service than termites would have been!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Ellen M.
04/2013
5.0
pest control
+ -1 more
.The technician arrived on time. He went over the entire area to be treated and explained how he would administer the treatment. He was courteous, and answered all our questions.
Description of Work: Complete termite treatment for the house and attached garage areas.
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*Contact business to see additional licenses.
Service Categories
Pest Control,
Home inspection,
Unfinished Carpentry
FAQ
Eastern Termite & PEST CONTROL is currently rated 5 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
Eastern Termite & PEST CONTROL accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Eastern Termite & PEST CONTROL offers free project estimates.
No, Eastern Termite & PEST CONTROL does not offer eco-friendly accreditations.
No, Eastern Termite & PEST CONTROL does not offer a senior discount.
No, Eastern Termite & PEST CONTROL does not offer emergency services.
No, Eastern Termite & PEST CONTROL does not offer warranties.
Eastern Termite & PEST CONTROL offers the following services: Eastern offers pest control services over 28 different pests. We also offer damage repair contracting for wood destroyed by termites.