Did not provide written estimate as requested. Did respond to VMS message I left, same day. Did not leave detailed written estimate or approximate start date by the date he promised. Never heard from him again.
Description of Work: NONE. He came on a Saturday, so my oldest daughter could join us. I explained I have MS and can't get around too well. Jennifer lives here as well and we had discussed everything needed to be done. We advised front entrance under LR and DR Windows needed to be "cleaned up"; a holly bush removed, a fir-tree removed and replaced by a mop-head hydrengia. Weed barrier and black rubber mulch laid down, and all bushes in front trimmed 'way down' as they had overgrown. back of bushes trimmed to allow access to water hose under DR window. We took him to the side of the house and my daughter told him to put a weed barrier and black mulch on the grass running between the cement walk and side of house going to the back yard fence. My daughter asked if he wanted to come inside to write it up; he said "I've got it". I asked when he would send an estimate, he said he'd call me. I told him "No, I don't want to talk about estimates, I need something written down." He said OK, he'd send it. It took a week, but I found an envelope in my mail box with "Karen" written on it, the following Sat. Inside there was a yellow 4" X 6" lined note (from a small pad), No Contractor Name, No Signature, No length of time estimate would hold, etc. just a hand printed note w/some of the things he was told, with numbers. He called the following Mon. and asked if I got the note. I advised I needed something more professional, so we both knew what to expect, especially whoever was here when he did the workt. He said he would write one up. I said I would give him a 10% Deposit. He said he didn't need a deposit, he'd do the work with his crew ( 1 or 2 other guys) and get full paid at conclusion. I never heard from him again, and called him back the following Monday. He apologized, and said he had been busy but would send me the written estimate by Wed. or Thurs. I said OK, and advised my daughter and husband of same. Now it's next Monday: Aug 8, and still no "Frank". He was young, showed up in an unmarked wood-sided hauler, and only carried a clip board with him. I'm looking for a 'GROWN-UP" Professional who does this for a living. Not a college kid trying to make a few bucks for the summer. We have had the same electrician and plumber since the 80's, and we want someone we can keep and recommend throughout the years. I used Service Magic when I added on my new kitchen in 2008, and I found my wonderful architect through them, who recommended 3 Contractors to build the addition. I interviewed, and did background checks on all 3. We opened the "blind bids" with him and were extremely happy with the contractor and the results. I looked on Service Magic for a landscaper also, but they don't seem as reliable, so now I tried your AngiesList. However I'm not thrilled with Frank either. I need someone I can really rely on... who'll come do the job, and back up his work. Is that so hard to find? I'm wondering if those 6 good reviews were just 'friends and family'.... He seems like a polite, but irresponsible young fellow to me.. My husband is in sales and works late many nights, and can't keep up with the yards himself. I did see one landscaper on Angies in Hazlet which is not too far away, but there were NO ratings at all. Can you hlep us?? I'm sorry to give anyone a Bad Rating, but his is a big disappointment. Thanks, Karen K.