STEVE RICH & ASSOCIATES ENVIRONMENTAL

Professionalism at its finest!!! Glen at Steve Rich is truly amazing. I have nothing but great things to say about everyone there! From the sales force, to billing, to the removal crews! You ALL truly made my tank removal experience so easy! I thank you all from the bottom of my heart!!!!!

STEVE (OWNER) JUST CALLED TO THREATEN AND INTIMIDATE ME! TOLD ME HE IS TAKING MY HOME AWAY FROM ME. CALLED ME STUPID AND HE CALLS ME LITTLE DOLLY GIRL...I GUESS BECAUSE I AM A WOMAN HE FEELS HE CAN THREATEN ME. do not use this company they did a terrible job did a lot of damages and did not care to fix it damage neighbors grass drove the machines through their driveway without permission told me that it will cost $1,295.00 they cut the tank without fully seen it and then after the cut told me that i have a larger tank so hit me with another $700.00 up charge. this company needs to be investigated. they charged me over $2,000.00 and left me with a big mess. everything they said they will do and fix they did not do they even left the valve in the basement without removing it something that i believe by law they suppose to remove. said they will set the fence back in (and they did not). they knew there was a 1,000 gallon tank from the beginning because they brought enough dirt to cover it. (caught) my next complaint i'm making will be to the bbb, ftc and attorney general of nj

Excellent, no issues on the tank, which certainly was beyond the control of the firm, a very responsive firm that completed the work, including the entire paperwork necessary for the sale of the property within a two week period. Very efficient and professional.

Did not use but they seem to be a fine company. Brian, the salesman that I dealt with, was very helpful and understanding.

Absolutely the worst homeowner experience ever. Original estimate was about $5,000 and ended up costing well over $12,000. There was a small area requiring remediation. In the two trips they made, which took about two months to complete, they completely destroyed the lawn. Made almost no attempt to clean up or replace anything. Based on a recommendation from a realtor, we hired them, completely against our usual careful checking of sources. In addition, they reported a check had not been received, when it had already been deposited. Note that Sterling did a very similar job in one day, in the same area for $2700, as reviewed on Angie's list. Definitely a very hard lesson on how not to choose a provider.

We needed an underground oil storage tank removed to complete the sale of our home. Mike the salesman answered all our questions, Cheryl in the office took care of all the paperwork, and the crew removing the oil tank were top-notch guys. We also had Steve-Rich re-pave the section of the driveway that was disturbed.

Got permit and dug out tank, saved half of the sod, pumped water out of tank, cut open tank, scraped tank interior and put residue into drum for proper environmental control. Tank was shown to and passed by inspector. Refilled hole.

tank was properly closed 30 years ago, but rules change. now its best to pull it out. tank came out ok, but holes in bottom, so had to test soil. Some samples said to be tainted, so re-test those same samples. This time came out clean. Additional cost, but relieved in end not to require more extensive remediation

Turned the tank was 1,000 gallons so the price went up some, but everything worked out, and I'd hire them again.

They contractors were ontime and were professional. The only problem was PSEG didn't make out the gas line correctly outside and while excavating they almost hit a gas line. The areas was restored to good condition when the work was complete and you can't tell that a tank was removed.

There was a problem when the excavator met resistance. Resulted in knocking over water holding tank in basement. They immediately cleared the water, called in a plumber and electrician and resolved the problem. A lesser company could not have done what they did as expeditiously and effectively, Plus the people they called were knowledgeable and proficient. When I had one minor concern, they handled it immediately. Very impressive operation!!

The services Steve&rich provided were terrible. They removed the water tank from our backyard and did water remediation for us. It was a multi-step project as they needed to drill a well and pump water out for 3 times. They were late for almost every step which caused a huge delay for getting the No Further Action Letter from the government. They started the work in March and finished the whole process in September. In addition, they filled the hole where the tank was with lots of little rocks and left the rocks everywhere on the ground in our backyard, we called the office, they refused to do the clean up. They removed our fence to get the truck in and they never put it back. The owner was very rude on the phone when we asked for solutions. Won't recommend this firm to anyone.

They were prompt, professional, efficient, personable, and knowledgable. They took care of permits and reporting as promised.

They were very straightforward and they did the service in time. They were very good. The cost was on the high side but we got a very good service. So we are happy with them.

I got three estimates. One never showed up and another never followed through. My experience with Steve Rich was very good. From the start, Juanita came to my home to look at the area of the tank on her day off. She was very knowledgeable and answered every question. Everything worked out as expected and I was fortunate that the soil was not contaminated. There was a slight glitch when the following heating season arrived and the tank would not start up. My oil company finally corrected the minor problem but did charge me. Steve rich split the cost with me. All in all, they did a good job. Juanita was especially helpful and guided me through a difficult and stressful period.

I called a few contractors to come and quote on removing this very old sand pool filter, which had clearly not been used for many years. One of the contractors I called was SREC and I left my information with someone. Not long afterward I got an email asking if I had any pictures I could send, which I did gladly. I got a call pretty much right away asking if they could come out and take a look at the unit in order to quote. They gladly found a convenient time for me, which was before I left for work. Steve came out and did the estimate. It was a Friday and he asked if he could get back to me on Monday with the written quote, I said no problem. Friday afternoon I had the quote and Monday I was calling them back to set up an appointment. I found both Steve and Cheryl to be friendly and very responsive to both phone calls and emails (my preferred way of communicating). A proposal and agreement was emailed to me. I had some changes I wanted to make before signing it and they accepted the changes, which mostly pertained to items that were included (pro forma) that did not pertain to my job. Contract signed on Friday, work scheduled for Monday. I was told someone would be at my house between 8am and 9am to start the work. At 8:30am they started the work. The unit needed to be cut open first and then emptied. They had thought they might be able to suction the contents out but the media had thickened up too much so they need to remove everything manually. It was messy and, much to everyone's surprise, the bottom of the filter was filled with rocks. In total, the contents filled three and a half 55-gallon drums. The crew was courteous, friendly, and more than willing to explain what the status was when I came done to check things out, very polite, and performed an unexpectedly tougher job well. They not only did a great job removing the filter, they cleaned the entire area up, including the stairs and entranceway to the basement. When they left, it was as if they, and the filter, was never there. Two very minor things of note. First, the arrangement called for the three pipes leading from the filter to the old pool to be cut and capped. There was a misunderstanding here and the pipes were cut flush against the wall, filled, and cemented shut. It accomplishes the same end, so no harm no foul. The second thing, again, minor, is that the crew did not have a ladder that would reach a outdoor vent pipe on the first floor roof that was to be capped. One of the crew members came back the next morning and capped it. Neither of these things were of real consequence. I have already recommended SREC to others. I found them here on Angie's List and the prevailing overwhelmingly positive reviews are what had me call them, plus their proximity to my home. I've already let my friends know if they ever need someone, they should call you guys. I'm very happy with the job they did and would never hesitate to contact them again. In fact, they also do stone work, so they're on my list to call when I'm ready redo my front walk and steps.

I used HOLES which is a subsidiary of there's and we were pleased with them in all respects. we received quotes for 3 people and theirs was half of the highest estimate. they gave us an estimate with in 2 days of the phone call and made an appointment to do the work and did the work. We have no complaints.

Steve Rich was hired to inspect a property we purchased in order to ensure the oil tank had been removed. He called a short while before and said he would be half an hour late. I was flexible on timing and the current homeowner was gracious and accommodating enough to be home later as well so we assured Mr. Rich it was fine. I was upstairs waiting, on the phone, when he showed up (30 minutes late) and since it is a large house we did not see each other right away. He apparently conducted the sweep and when I walked to the front door looking to see if he had arrived yet, he met me outside and informed me unpleasantly that he was done and was owed payment immediately. When I commented (with a smile) that I had not even been aware he was on the property and I needed to go get my checkbook, he informed me again rudely that it needs to be taken care of quickly as he is running late (which was not my fault nor my problem). After Mr. Rich left the current homeowner commented that he had also been rude and unpleasant to the homeowner. He charged $200.00 for a 7-10 minute inspection. I won't be using oil tank inspection services again soon and I regret hiring this business. I would much rather have paid someone courteous and professional.

Sent email via Angies List twice for and estimate without reply. Finally called. It turns out they do not service the Westchester NY area even though their website says they do. A reply to my first email would have been nice.

Everything went perfectly. They arranged for permits, scheduled a day and showed up on time. They arranged for old oil in tank to be pumped beforehand. They pulled out the old tank with minimal damage to surrounding area. They had arranged for town inspector to show up and once he inspected the tank, they backfilled the hole with good topsoil. They left the place nearly spotless considering the job that had just been done. Great service , great crew. All businesses should be run this way.

I converted from oil to natural gas for my house. I had a 550 gallon oil tank underground in the back yard that needed to be removed after the conversion was complete. Steve Rich and Associates did a great job with removing the tank and filling the hole with soil, although there were a bit more rocks in there for a back yard than I wanted. Juanita at the office was great following up with the town for the permits, and everything went without a hitch. Can't ask for more than that. Also, they were very helpful with providing information on the government refund program to remove oil tanks. Will be using them to fill out my forms soon.

two workers arrived just before 8AM. They vacuumed out a lot of water from the 550 gal tank and then one of the workers cut hole to access the inside of tank. They shoveled out the wet sand/soil that was in tank and put in drums. When the tank was empty they proceeded to remove tank. They did not remove any more soil from my front yard than was necessary. They were working between a tree on the front yard and a bay window of my home, very tight space. The workers were very hard working, focused on the task at hand. When tank was removed they brought in fill to level out the lawn. Approximately one week later we had a very heavy rainstorm and a crater started to appear where the tank had once been. I called and asked if add'l fill could be brought in and about 4 days later when I came home from work the crater was gone, filled in by more dirt.

Able to complete the job on a tight schedule. Steve, the office staff, and crew were polite and met all deadlines.

Steve Rich and Associates This is a first class operation from top to bottom. We hired Steve Rich and Associates to remove a heating fuel tank from the front yard of our house. The tank was located between two stone walls and a retaining wall. Once we signed a contract and sent a deposit , SRand A took care of everything else. They arranged for permits and scheduled the visit by the city inspector. They kept us informed at every step of the process. The day the tank was to be removed Wayne and his assistant arrived a couple of minutes early. They removed two shrubs and Wayne started digging with a backhoe. Within minutes he’d unearthed the tank. He removed not one bit of soil more than absolutely necessary. Both men examined the tank and had the SRand A tanker pump out the remaining fuel oil. Wayne’s assistant cut a hole in the tank, put on an environmental suit and climbed into the tank to get out any remaining fuel oil. After the inspector arrived the tank was removed from the ground and placed above ground for inspection. There were no leaks and the tank was put on a truck for removal. Wayne and his assistant filled the hole with clean fill and the original topsoil. They replaced the plants, leveled the soil, and cleaned the street and area in which they had been working. They put the backhoe on the truck and left. While on site they were careful to not prevent my neighbors from being able to drive by on the narrow street. They were in every way professionals.

They did a very good job. They were honest and prompt. They came when they were supposed to, and left the place in the condition that they promised they would. They did all the appropriate paperwork.