RF Knapp Construction LLC

Fantastic, best contractor we ever hired for anything

Great. Knapp fixed a flaw in the old roof framing without being asked, and suggested the color of the roof too. Looks great and great GAF warranty

I?m giving RF Knapp a ?D? for the flakiness of its owner-operator, Don Knapp. Our ?dance? started well enough when he picked up the phone and made an appointment to estimate. He actually showed up days early because, as he tells it, he was in the neighborhood. Well enough, I figure, it beats being late or not showing. His estimate was a good one as the outfit appears to be one of the few that?s actually willing to do repairs rather than, as most roofers, recommending replacement of the entire roof. So we make an appointment to fix. The weather was bad that day so he and his crew didn?t show but a phone call to inform us of that and reschedule would have been more professional. None happened then or the next day. So we called to reschedule, got another date. On that day, the weather was perfectly fine. Sill, no show, no call. We call again a couple days later, he reschedules again, then calls back a few minutes later and goes on an incoherent rant complaining about us. It still isn?t clear to us what his beef was as he rambled on about when we could make the appointment, that we wanted him to clear the gutters during the same visit (which I really don?t get because it was for his convenience), etc. I think the true undercurrent of his displeasure was that we were calling him on his flaky, unreliable, unprofessional ways.

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The work was completed as estimated and to our satisfaction. We were worried that there was more damage than just the vents, we have water phobia after a few floods. A shady contractor could have taken advantage of the situation but Rich and company only prescribed the fix that was required. Rich also produced their certificate of insurance upon request, which my wife is a stickler for since she has experience in property management. We've had some contractors unable to provide the proper certs, which shows that Knapp Construction is a professional company and has their stuff in order.

Very well, They came by the date he gave me. Basically completed in one day. Only had to come back the next day to put back a small amount of siding between the upper roof and lower roof, and add the new gutter screens. The cleanup was great. They were courteous, professional, experienced and knowledgeable, and, I believe, the only contractor I had contacted that was certified with GAF (the roofing material manufacturer).

WENT VERY WELL. SEE ABOVE COMMENTS. THANKS... SHIRLEY LATHAM

Job went well from start to finish. I live in South Carolina and needed a new roof on a house in New Jersey. I contacted several contractors by phone requesting estimates. I spoke to all of them and explained my situation.They all looked at the job and sent estimates to me as I had requested. I spoke to Rich Knapp again after receiving his estimate, I felt very comfortable with him and he explained everything he was going to do and when he could do the job. He called me several times to update progress since there were a few weather delays. Rich is truly a good business man. I highly recommend him, it was a very pleasant experience working with him. He did a great job on the roof,it looks great!

These guys were just great. We had interviewed another roofer and felt like he was taking us for a ride, comparitively. With Rich, he gave us his whole history in the business, how his father started it, the fact that his employees are salaried, long-term employees, rather than just some hourly guys who come in job by job. He explained all the details about how attic venting works, why soffit vents were not appropriate for our house, based on how it was built. His price was significantly less than the contractor using Owens-Corning shingles (which have had a class action lawsuit due to shingles falling apart). This guy uses GAF, which not only seems to be a superior product (since it's all they do), but they came with a 40-year warrantee. They took off 6 layers of shingles from the back of our house (don't ask - previous owners were really not good about appropriate maintenance), put in flashing, new gutters, as well as installing the new shingles and an attic fan for venting the attic. Not only did they do all of that, but they cut the overhang over the front of the house back by about 12-18and quot;. Now tall folks can get in our front door without bumping their heads! Everyone on the crew was friendly, well-mannered, respectful and incredibly tidy. Over the 3-4 days they were here, you never would have know someone had been there during the day, as there was no residue from their work anywhere in the yard. They left our yard absolutely immaculate. And they were working in cold, December weather, when they should have been enjoying the holidays. Can't recommend these guys highly enough. If we have other exterior work to do on the house, we will definitely be calling them in first for an estiamte.

THIS WAS A NEGATIVE EXPERIENCE. THEY WERE NOT VERY PROFESSIONAL. THEY WERE NEVER ON TIME. IT WAS HARD TO SCHEDULE AN APPOINTMENT. THEY DID NOT DO A GOOD JOB ON THE ROOF. I DEFINITELY WOULD NOT RECOMMEND THEM TO ANYONE.