HOME DEPOT

Hardware & Home Improvement Stores, Cabinet Refacing and Refinishing, Doors,


Services we offer

INSTALLATION SERVICES CLINICS CONTRACTOR SERVICES CREDIT CENTER DELIVERY DESIGN SERVICES IMPORT/EXPORT SERVICES KIDS WORKSHOPS MOVING SERVICES TOOL RENTAL TRUCK RENTAL

Reviews

3.712 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
42%
4
17%
3
0%
2
0%
1
42%


Rating CategoryRating out of 5
quality
4.0
value
4.3
professionalism
3.6
responsiveness
3.6
punctuality
3.8
Showing 1-12 of 12 reviews

Steve M.
03/2022
5.0
custom cabinets
  + -1 more
They were good.
Description of Work: Home kitchen cabinet.
Rating CategoryRating out of 5
Yes, I recommend this pro

David T.
02/2013
1.0
cabinet refacing
  + -1 more
Work never happened. Their lack of professionalism scared me off.
Description of Work: They canceled two appointments for an estimate; one of them just 10 minutes before they were supposed to show up. Then the guy on the phone got annoyed when I didn't want to reschedule. Lame.

Rating CategoryRating out of 5
professionalism
1.0
punctuality
1.0


William H.
11/2012
1.0
appliance sales, home improvement stores
  + 0 more
be i
Description of Work: Home Depot was to deliver and install a Maytag washing machine today. Originally it was scheduled for delivery from 8:00am to 12:00PM. It was later changed to 4:00pm to 8:00pm. At 6:30pm they arrived, and then proceeded to move my current machine. The installer then stated that he could not proceed with the installation as the hose was located in an ajacent room and suggested that I call a plumber. This is the second problem that I have had with this Home Depot location and their delivery/installation service. Two years ago I purchased a GE washer from them and when they went to install it told me the same thing. I then complained to the Home Depot manager and the next day they sent a supervisor to the house who completed the installation. Unfortunately the motor on the GE unit stopped working and it was more economical to replace the entire unit. After the installer left I called Home Depot but this time no one offered to help resolve the problem. I then told them to cancel the purchase but they said that they had to confirm with the service installer that they actually had possesion of the unit, obviously doubting my word. My complaint can be summarized as follows: Don't advertise free installation when you can not, or will not complete the job. If there are limitations on service/installation say it up front prior to the sale. Don't send workers late in the day when they are tired and want to go home when faced with any excuse or reason.

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0


Sean G.
02/2012
5.0
home improvement stores
  + -1 more
The store is clean and organized.
Description of Work: 0

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Aparna S.
10/2011
1.0
cabinet refacing
  + -1 more
I thought of refacing an outdated 8X10 galley kitchen since I had been told it is much cheaper than remodeling. I called home depot in addition to two other contractors for an estimate. The representative showed up promptly on the assigned date. After measuring everything, he said that just the cost of changing the cabinet doors and drawer fronts along with the cabinet and drawer knobs, with discounts, would be about $9,000. Without discounts, they quoted a much higher price for the same work. One of the things they gave a discount for (which is reflected in the $9000 price) is signing them up then and there, which I was not prepared to do. As it happened, I also got a quote for a gut remodel of the kitchen, and that turned out to be far more cost-effective than the home depot price for just refacing. The full remodel was a few thousand dollars more than the home-depot price for refacing, but hey, it was for a full remodel, not just a bare-bones refacing job. Not recommended.
Description of Work: No service performed because I didn't hire them.

Rating CategoryRating out of 5
value
1.0


Joseph B.
05/2011
5.0
cabinet refacing
  + -1 more
The Home Depot Home Services sales rep came to our and was excellent. He explained everything in detail. Next the planner came in for the measurements which was completed in about one hour. We were told that the normal lead time is 24 days, but the fabrication of the doors was complete in 2 weeks. By the end of the third weeks since the sales rep visited us, we had our kitchen re-faced. I am very happy with the results because the cabinets look great. I do however have concerns about the longevity for laminated cabinets, but for 5 years Home Depot has an unlimited guarantee.
Description of Work: The existing cabinets were refaced with with a laminate material. The installer first removed all the cabinet doors and drawers, and the broken lazy susan. He then removed the cabinet above the fridge and built a new one. He also built all new drawers for the kitchen (a total of four). He also made many repairs to the cabinets as he saw problems (he also informed me my microwave over my stove was installed improperly). He sanded the surfaces of all the cabinets, then laminated all of the surfaces. He then installed the new lazy susan and all the doors and drawers with the new hardware. He completed all of this 2 days!

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,100

01/2006
1.0
home remodeling
  + -1 more
THE EMPLOYEE THAT CAME OUT TO DO SOME PRELIMINARY WORK AND GIVE US AN ESTIMATE NEVER GOT BACK IN TOUCH WITH US. WE HAVE TRIED CALLING THEM BACK, BUT THEY STILL HAVE NOT COME BACK TO OUR HOME TO FINISH THE JOB.
Description of Work: WE HIRED HOME DEPOT TO DO SOME KITCHEN CABINETS FOR US.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$300

01/2006
5.0
replacement windows
  + -1 more
WE WERE VERY PLEASED WITH THE WORK THAT HOME DEPOT DID IN OUR HOME. THEY DID NOT LEAVE BEHIND ANY GARBAGE FOR US TO CLEAN UP AFTER THE JOB. WE WOULD DEFINITELY USE THIS COMPANY AGAIN.
Description of Work: THEY REPLACED EIGHT WINDOWS INCLUDING A LARGE PICTURE WINDOW.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,000

01/2006
1.0
carpet installation
  + -1 more
I WAS NOT SATISFIED WITH THIS COMPANY. IT TOOK THEM TWO MONTHS TO GET THE CARPET INSTALLED AND THEY HAVE THE WORSE CUSTOMER SERVICE I HAVE EVER DEALT WITH. I WOULD NOT RECOMMEND THIS COMPANY.
Description of Work: THEY CARPETED ONE ROOM.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,000

01/2006
4.0
doors, home improvement stores
  + 0 more
THIS COMPANY IS BASICALLY A PRETTY GOOD COMPANY. I LIKED THE SERVICES THAT THEY PROVIDE, AND THEY SEEM TO BE VERY PROFESSIONAL ABOUT WHAT THEY DO. THEIR TIMING SEEMS TO BE A LITTLE BIT OFF THOUGH.
Description of Work: THEY INSTALLED A STORM DOOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$860

DARREN E.
01/2006
5.0
doors
  + -1 more
THEY DO A VERY GOOD JOB. THEY ARE PROFESSIONAL IN EVERYTHING THAT THEY HAVE DONE FOR US. THEY ARE VERY PROMPT. THEY CUSTOM MADE THE DOOR FOR US. THEY DID NOT LEAVE ANYTHING FOR US TO CLEAN UP. WE WOULD RECOMMEND THEM TO OTHERS.
Description of Work: THEY INSTALLED OUR DOORS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

01/2006
4.0
carpet installation
  + -1 more
IT WAS THE FIRST TIME WE HAD EVER USED THIS SORT OF A SERVICE WITH CARPET INSTALLATION. THEY DID A GOOD JOB AND FOR THE MOST PART, I WAS SATISFIED WITH HOW THEY CLEANED UP AFTER THEMSELVES.
Description of Work: THEY INSTALLED NEW CARPETING IN ONE ROOM.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$600

    Contact information

    955 BLOOMFIELD AVE, Clifton, NJ 07012

    www.homedepot.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores,
    Cabinet Refacing and Refinishing,
    Doors,
    Carpet Sales and Installation,
    Kitchen and Bath Remodeling,
    Appliance Sales and Installation,
    Windows,
    Cabinet Making

    FAQ

    HOME DEPOT is currently rated 3.7 overall out of 5.
    No, HOME DEPOT does not offer free project estimates.
    No, HOME DEPOT does not offer eco-friendly accreditations.
    No, HOME DEPOT does not offer a senior discount.
    No, HOME DEPOT does not offer emergency services.
    No, HOME DEPOT does not offer warranties.
    HOME DEPOT offers the following services: INSTALLATION SERVICES CLINICS CONTRACTOR SERVICES CREDIT CENTER DELIVERY DESIGN SERVICES IMPORT/EXPORT SERVICES KIDS WORKSHOPS MOVING SERVICES TOOL RENTAL TRUCK RENTAL

    Contact information

    955 BLOOMFIELD AVE, Clifton, NJ 07012

    www.homedepot.com