Landstar Construction, LLC

Our experience with Landstart was great. Punctual, professional, good communication at each step. Clean up well done even with relation to neighbors. Would definitely recommend.

Professional. Efficient. High quality. Great clean up. We needed a new roof, but we also had some tricky flashing to do with 4 skylights, 2 chimneys, and several valleys. There were also changes in roof pitch creating intersections of siding, windows, and roofing requiring strong seals. They did a first class job to make sure they were all sealed correctly. If you have extra "metal work" to do these guys will do the job right in addition to the quality job on the basic roofing.

In late August, 2020, I noticed rot in the soffit at the front of our house (an historical home from 1850). A neighbor was having work done by Landstar Construction so I asked for an assessment, having in the meantime found outstanding HomeAdvisor reviews on the firm s website. Arber Dobrushi of Landstar said that the problem was the roof, although he was not so eager to tackle the damage to the soffit. My wife and I accepted his proposal for the new roof and seeing that the firm also did chimney work, asked for, received, and agreed to a proposal to repair the brickwork on two of our three chimneys. The work began almost immediately and was completed in a few days at what seemed a breakneck tempo by a hard-working (but in the end poorly trained) Guatemalan crew in extremely hot temperatures. We began to have doubts about the care and thoroughness of the job, but were assured everything was perfect. When the job was finished, we met with Arber Dobrushi to settle the outstanding balance of the bill. At that point he asked for additional $934, which he claimed was a 7% tax on that balance, though he added that if we paid in cash, he would drop the tax. This check/cash discrepancy seemed highly irregular so we decided to pay by check and include the tax . After he left, we contacted the NJ Tax Commission and discovered that there is no tax on capital improvements. It took several weeks and letters to the Better Business Bureau, the New Jersey Consumer Affairs Commission, and HomeAdvisor to convince Landstar to refund this tax (which in the meantime they claimed was actually for removing the debris, something that was explicitly included in the original proposal). In recent weeks we have had three separate roofing firms come to consider the original problem (the rotting soffit), which it turns out had nothing to do with a new roof (which probably wasn t necessary), but was a question of a leak in the built-in gutter, which is still unresolved. In the course of these inspections, all three roofers were appalled by what they found. Each provided pictures showing that the Landstar roofing job was haphazard and shoddy, the step flashing was poorly done and exposed, the counter flashing was just fastened and caulked, which has a limited lifespan of less than 10 years, exposed nail heads were tarred (again with a shorter life span) and the built-in gutter was simply tarred over and still in need of repair. We confronted Landstar with these issues and expressed our disappointment with the job they had done (including unfinished clean-up). Their reaction was indignant and defensive, claiming that their work was excellent and that we had gotten a deal, indeed that they had lost money on the job. After all the hassle with this firm we do not intend to pursue this matter further and are resigned to chalk up to experience the money lost on these projects. Unfortunately, we have also learned that our elderly neighbor, likewise a retired university professor, from whom we first learned of Landstar, had even worse experiences involving thousands of dollars of bogus charges that had no basis in the original proposals and for which he received no receipts. They simply took advantage of his trusting nature and to this day have refused to provide an accounting for the massive overcharging and have left much of the proposed work incomplete. Here, too, subsequent inspections (with photos) have identified serious flaws that will require remedial repairs to the chimney cap and flashing. It goes without saying that we cannot recommend this firm. Their work is slapdash, their proposals are unprofessional (undated and unsigned), they provide no written guarantee for their work, and refuse to respond to any discussion of their work in writing. Avoid this firm at all costs, stick to reputable local roofers, get multiple proposals, and don t trust online recommend...

They were on time ,very neat in working after power washing Gutter and cleaned up very neatly and suggested Gutter Guard . Would recommend them to anyone that needs roofing or Gutter cleaning. Thank You Lanstar Construction for your professionalism. They are reasonable in Pricing and very Friendly.

they did a neat job. Our patio was cleaner after they cleaned than it was before the work was started.

TWO different sections of our roof were damaged during the storm back in April and again after Isaias! Since we live really close by and saw their truck all the time, we called Landstar and it was the best decision ever. Arber and his team are true professionals, responsive, courteous and detail oriented. Both times, Arbor and his team took plenty pictures to well document the damage and explained causes/issues/solutions to us in great detail. I have yet to find another contractor who's more trustworthy. They fixed both sections to our satisfactory and the price is very reasonable. I highly recommend them to anyone who needs roof or masonry work done, you won't be disappointed!

They did a professional Job. Everything looked neat and well done. We had a hurricane/tropical storm coming in the next day or so and they were able to repair and replace what needed to be done quickly. Now, I feel much better about the approaching storm.

Excellent job start to finish. Very professional team. Besi was great. Cleanup was perfect.

Fast & Efficient!

Landstar Construction were great! Contacted Besi when my roof was leaking and he gave an honest price compared to others. During the repair he found the plywood had rotted and the problem was lot worse than what was determined by everyone. He kept me updated on every step and sent pictures of everything they found. They ordered extra material on the spot to re-do the entire roof including installing new plywood. The team who worked on the roof were great. Their work was quality and also cleaned up very well + completed within time. Would gladly hire them again for future projects (paving, chimney, etc.).

Very good experience with Landstar. Workers are knowledgeable, friendly, and timely. My options were laid out for me and what was asked for was what I got. Part of my job was to repair part of my chimney. Those workers were excellent as well. I spoke mostly with Arber and he was very friendly and explained the process to me clearly.

Landstar Construction came out right away when we called about our leaking roof. He took photo's to show us what needed repair. When they found more issue, they took enough photo's for us to send to our Insurance Co. They completed the job quickly and kept me appraised of the progress as they went along. They cleaned up after themselves really well. Besi took the time to answer all our questions and explained what they were doing, what type of shingles, etc. He kept in touch with me through the entire process. When I had a question after the job was completed, he was quick to respond and answer my questions. Great company.

None

There was some scheduling difficulties in for the fascia repair on the beginning but Besi was quick to apologize and was able to reschedule me 2 days later. Arber and his crew stopped by and fixed a piece of aluminum fascia. While he was up there he took some photos of the chimney and pointed out that there was some significant cracking in the mortar and it would need to be redone. Besi scheduled me for the following Monday, for what I thought was a really fair price. Overall good experience

They did a nice job. The gutter guard was installed nicely.

The guys walked me through the whole process and made sure I understood every step of the way. I have before and after pictures and it turned out better than I had expected. I will be using their services again.

EXCEPTIONAL SERVICE I was fortunate enough to find this company to help with my roof. I find that in this business, it's very easy to be dishonest about the job. Landstar's staff, specifically, Arber did above and beyond, took the time to explain everything clearly to me, very accommodating, professional, knowledgeable and extremely friendly. Besi is all of the above as well. He is also very forthright, gave us an extraordinary great price yet the quality of work done was uncompromising . I will use Landstar again and again, and will refer them to all my friends and family.

No comments.

Excellent! Prompt, professional, neat, extremely knowledgeable - excellent work!

The two workers , Eli and Arber were efficient and very pleasant to deal with. I like their work and will be using them again for another job.

They were prompt,efficient,knowledgeable and extremely courteous.

They were very nice, and knew what they were doing.

Excellent communication, were able to do the work the very next day. Took before and after photos, made welcome suggestions for other work we knew was needed too. Friendly, responsive and professional.