Janet Cleaning Service

House Cleaning

About us

4 Employees. Family owned. No subs. Cost determined by the job, cost for estimate may apply depending on the distance and tools. No service fees apply. May contact via e-mail or phone. References available.

Business highlights

33 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated

Services we offer

House & office cleaning.

Services we don't offer

Ask for Details

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

Check

Reviews

4.8294 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
4%
3
3%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.7

Filter reviews by category

Showing 276-294 of 294 reviews

Jennifer R.
08/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Janet and her girls came for the initial cleaning appointment for our monthly service. Janet was available to talk via phone AND text, which was great because I was able to correspond during my work day while we were sorting out details. Her team did an immaculate job. The house looked and smelled amazing. I've been pretty critical of cleaning services in the past, because they've never really met my cleaning standard, but Janet's team surpassed that. They moved furniture to clean behind everything, and even scrubbed the fridge without me asking, which was a wonderful surprise. I'm looking forward to coming home to a nice clean house on a regular basis. Thank you Janet!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Doug and Carrie J.
07/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: The team did a great job cleaning our bathrooms and entire first floor following a kitchen renovation. Great attention to detail and a pleasure to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Response from Janet Cleaning Service
On behalf of Janet Cleaning Service , I would like to thank you for taking the time for your feed back, also to let you and all of our costumers to know that we are striving to improve and we definitely need words from costumer like you. thank you , We are looking forward to serve you near future. Janet/Eugenia

Swarnalatha P.
07/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: They cleaned the rooms but did not meet the expectations. When we pointed out the concerns to Janet, she has not yet responded. For the amount of money I paid, I deserved a better service. |1. They used the toilet bowl brush to scrub the bath tub and shower. |2. They understood very little English. So any request for additional cleaning fell on deaf years. |3. Some corners , behind the bed, basement stairs were left untouched. |4. The window scrubbing removed the ADT home protection window contacts. | |Good points: |1. The areas they cleaned, they did a really good job. |2. They accommodated our timings. |

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$300

Response from Janet Cleaning Service
We would like to thank you for your feed back and I understand that you were not satisfied with your service. On my visit for the estimate, we did discussed the cost for your cleaning due to the conditions of your home and you stated the importance to stay on your budget. Unfortunately the girls had to spend too much of their time trying to remove all the grease from the kitchen and deeply scrubbing the bathrooms , leaving them with lack of time to accomplish the rest of the cleaning on the same level. Though, doesn't excuse them for some errors that you pointed out in reference to their performance which was out of their training. Therefore , I would like to apologize for it and also to let you know that I did left you a message asking to please call back but I didn't heard from since then. I am available at any time and prompt to work with you to solve the issue because We care. Thank you, , Janet

Jennie S.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: They do a wonderful job! Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Janet Cleaning Service
on behalf of our team , I would like to thank you for the welcoming you have been giving us through this time and I am sure We will continue enjoying it because we will strive to our best. Thank you, Janet

Liz P.
11/2013
4.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro

Response from Janet Cleaning Service
Dear valuable costumer. I want to thank you for giving us few minutes of your time which I know is very limited but letting the costumer know how are we doing, it benefits us and also you . We are striving to improve and working close as possible with the costumer, we will achieve our goals. I am glad that you agreed that we needed a stable schedule to be able to serve you on time also to be able to provide the quality job. We are looking to a long relationship because we care. thank you, Janet

Janet L.
11/2013
5.0
house cleaning
  + -1 more
It went great!
Description of Work: I have been physically unable to do any housework due to 2 foot and 1 shoulder surgery over the past couple years. I was in desperate need of help since I could not do the housework on my own ( esp since I have a very large house). I requested a deep clean. They were here 8:30 AM- 7PM working non-stop. In the beginning there were only 2 girls but by 5pm there were a couple others to help.Every nook and cranny was cleaned, including screens, fridge, all molding, walls etc.... I will use this service every 2 weeks for now on.!!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Janet Cleaning Service
Thank you for your kind report. It is always a pleasure to help costumer during difficult time. And best of all is to know that our job is being recognized. we will continue striving for excellence because we care. Janet and team.

Essie D.
07/2013
5.0
house cleaning
  + -1 more
All went well
Description of Work: dusted , vac & cleaned

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$120

Response from Janet Cleaning Service
On behalf of Janet Cleaning Service and our team, I appreciated the trust you have been put on our service which strength our ability. we look forward to continue serving you near future. Thank you, Janet

Alexander N.
12/2012
2.0
house cleaning
  + -1 more
unknown
Description of Work: We used to use Janet cleaning, but we realized that the service was spotty and depended on which team showed up, some girls were very good, but most were below average. It progressively went down hill. Lately getting an appointment is impossible, every time I schedule something I get an excuse why they couldn't make it. I Paid $160 to clean a 3br condo. Won't use them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

John L.
08/2012
1.0
house cleaning
  + -1 more
.
Description of Work: I called last week and have not received a call back. From the good reviews I would still attempt to use Janet's Cleaning Services.

Rating CategoryRating out of 5
responsiveness
1.0

Yes, I recommend this pro

Norman G.
08/2012
1.0
house cleaning
  + -1 more
at 8am
Description of Work: ABSOLUTELY TERRIBLE AND A WASTE OF TIME! Came late to give me an estimate. Never called me with amount. Two weeks later I called her, she thought she was waiting to hear from me. Agreed to estimate of $400 for first cleaning and every other week service. She cancelled first appointment the night before because she had problem with help, and stuck on a big job, and who knows what else. I agreed to reschedule for the following week for an 8AM service time. Never showed up! If you value your time, don't bother...

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$400

Murtaza P.
06/2012
5.0
house cleaning
  + -1 more
unknown
Description of Work: Awesome service by Janet. We contacted Janet for a post construction cleanup. We replaced the tiles in our kitchen and the flooring in the living room and I wanted the cleanup the very next day after the contractors completed their work. Janet was gracious enough to work with ever changing schedules. What impressed us was that she took the time to do a pre-visit to Inspect and give us an overview of what they'll be doing. she accommodated us with the budget we had. On the day of the cleaning, they arrived promptly and did a great job. They were working for well over 5 hrs, even when she said they"ll be working for only 4 hrs.. I am pleased with their work and wil contract them again.. In fact planning on doing a bi-weekly contract with them..
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Janet Cleaning Service
On Behalf of myself and my team. We would like to thank you for your feed back. we really appreciated your comments about our service and we are looking forward to serve you near future. Thank you, Janet

Kimberly R.
02/2012
5.0
house cleaning
  + -1 more
Very pleased with Janet's work!
Description of Work: Janet was very nice and did a great job. My house never smelled so clean. We have hired her to clean regularly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Janet Cleaning Service
On behalf of Janet Cleaning Services and our team I would like to thank you for your kindly remarks . We greatlly appreciate and we will continue working hard to provide our quality of service because we care. Thank you, Janet

Judith B.
12/2011
5.0
house cleaning
  + -1 more
Excellent
Description of Work: Cleaned house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Janet Cleaning Service
On behalf of Janet Cleaning Service I would like to thank you for your report. It is always pleasure to serve and we look forward to continue serving you because your relationship is important to us. Thank you , Janet

Jim P.
12/2011
5.0
house cleaning
  + -1 more
Well
Description of Work: Great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Janet Cleaning Service
On behalf of Janet Cleaning Services, I would like to thank you for taking your time and concideration for turning a complain to a respect report. We look forward to continue serving you with the best of our ability because your relationship is important to us . Thank you,Janet

Susan K.
07/2011
4.0
house cleaning
  + -1 more
No work was done yet
Description of Work: I am looking to replace my weekly cleaning service. Based upon Angie's list reviews, I wanted to speak with Janet. I emailed and left a phone message with no response. I saw a poor rating here for the same reason from another member. I tried to call one more time as this seemed unusual for such a highly rated service. I received both a text and phone call- Janet is out of the country becuase her father is sick, so someone representing her called to apologize for not getting back to me sooner. It is a small family company and I am glad I gave her the benefit of the doubt-I understand family and health must come first. I will speak with Janet when she returns next week and update my post at that time

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro

Response from Janet Cleaning Service
On behalf of myself I want to apologize to Angie's list, you and to all the costumers that had try to contact me from July 4th to July 23rd. I really try to respond to the messages I recieved while I was out country but it was some technical problem most of the time the messages was foward to Angie's list instead to the costumer. I had to leave an emergency I have a 100 years old dady and he has been very sick and being a small family business sometimes you cant have control of everything as you wishes. Unfortunatelly it happen to me and I understand that I disappointed some of you who trusted the reviews. I want to thank you member for leaving a message on my home office saying that it was a negative report on the company I really appreciated her thoughts and concideration based on the reviews she read. Because I realized my messages was not being delivered and I took imediatelly attention. I am back and I look forward to meet you in person because people like you it is a gift. Thank you, Janet

Thomas S.
07/2011
5.0
house cleaning
  + -1 more
Everything went as planned.
Description of Work: After being ill for the past year my husband decided we needed a cleaning service. He call Janet's cleaning service from Angie's. Janet called back the next day and we scheduled an appointment. We definitely needed a deep house cleaning. Janet took her time and went through everything that needed to be done. Windows, walls, floors, light fixtures, moving furniture and much more. She even straightened a room that was in disaray. Her staff arrived at 8:30 Wednesday morning. My husband and I had full confidence in her staff to leave them to clean our home while we went out for the day. Janet and her staff did there cleaning and locked up after they left. When we returned the house was spotless and we were very happy with her service. I can definitely recommend her services and I am going to use her as often as possible. Whether you need a light house cleaning or a deep cleaning you can count on Janet and her staff.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Janet Cleaning Service
Dear Costumer. To us it is always a pleasure to read and to respond to your reviews. It is another moment to be in contact and to learn more from you as I am now feeling grateful to know that you have recognized our hard work. We at Janet Cleaning Services appreciate the fact that you had put trust on our team and we will continue working in a way to grow our relationship because it is important to us. thank you, Janet

manu J.
10/2010
5.0
house cleaning, hair removal
  + 0 more
excellent experiance
Description of Work: We were moving into home first time. She spent five hours cleaning the whole house and left it spot less. I was very impressed with professionalism and throughness of her work and will use her again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Janet Cleaning Service
We are Janet Cleaning Services appreciate your kind remarks. We always strive to the best is possible because we love to see the result of our own art and to gain the trust of our costumers who makes our businees. I also llike to add it have been a pleasure to know your family and we look forward to continueing serving you.. Regard, janet

Nancy H.
10/2010
5.0
house cleaning
  + -1 more
Went very well.
Description of Work: house cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$70

Response from Janet Cleaning Service
I would like to thank you on behalf of Janet cleaning service for your comments. And also to remind you and this apply to all my clients that when I go for the estimate we disscused; days- time as morning- middle and late schedule where I always give a discount based on your flexibility. On your case you have requested Fridays after 1 pm an to be done between 4:30 to 5 pm.I understand adjustment needs to be made. We are here to help I will look carefully to improve in special to the quality because your relationship is important to us and A for quality is our goals. Thank you, Janet

John H.
07/2010
5.0
house cleaning
  + -1 more
Perfect. Amazing job.
Description of Work: Eugenia and a colleague did an extraordinary job cleaning a grimy beach house. Complete perfectionists, efficient, polite, impossible to fault.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from Janet Cleaning Service
I would like to thank you for your feed back and please accept my appology for the delay on my response, I have been back and forth between Brasil and U.S.A, My father, in Brasil, has been very ill the past couple of months. It was a pleasure to meet you and your wife and thank you for the great coffee.And please let me know if you need any fututre services. Thanks Janet

Contact information

356 West Lane, Clark, NJ 07066


Service hours

Sunday:
Closed
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
0400198134

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

Janet Cleaning Service is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 3:00 PM

Janet Cleaning Service accepts the following forms of payment: Check
No, Janet Cleaning Service does not offer free project estimates.
Yes, Janet Cleaning Service offers eco-friendly accreditations.
No, Janet Cleaning Service does not offer a senior discount.
No, Janet Cleaning Service does not offer emergency services.
Yes, Janet Cleaning Service offers warranties.
Janet Cleaning Service offers the following services: House & office cleaning.
Ask for Details

Contact information

356 West Lane, Clark, NJ 07066


Service hours

Sunday:
Closed
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 3:00 PM