Good Tidings Plumbing Heating and Cooling

Very fast and efficient

Work was done right and fast

Not yet done and no estimate given

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Went well. Didn't hire because the price is high

I woke up to no heat. I called Good Tidings about 6:30 in the morning. I received a call back by 7:15am and they were at my house by 8:00am. Justin was the technician and did a great job. He is very professional, pleasant and explained everything to me before he actually did any work. He did a diagnostic and gave me 3 different options. He then did the work immediately and I was extremely satisfied. I would definitely recommend this company.

Provider was initially responsive. Made an appointment to send someone on the weekend to provide an estimate. Window for arrival was between 1pm and 3pm. At 2pm, their office called to say that the technician was stuck at a job - would likely be there around 4pm. 4pm came and went. At 5:30pm, I called the office to obtain status - they said he'd arrive within 30-45 min. I was perturbed, having already waited at home since 1pm on a Saturday. Finally, at 7:30pm, he showed up. No apologies for the delay, nothing. He provided an estimate for twice the amount of any other estimate we received. Then he handed us a bill for $49 plus tax. There is no way I would ever hire this company.

VERY GOOD ON TIME AND DONE WELL.

The provider did an excellent job. He also knew the exact problem and was efficient with the installation. He also provided options for us to choose from for the repair of our toilet. I highly recommend Good Tidings for your plumbing needs!

The employee who came to do our job was very professional and friendly and explained the details of the job well.

It went great. It started off with a fix to a part that was broken on my old furnace. Tom came as scheduled and completed the repairs quickly. He reviewed the problem and the solutions as well as informed us that based on the age of the units he recommended replacement in the near future. The repairs he did gave us heat for a few days before the unit finally gave out. Justin then came to rescue us on a Sunday and reviewed the possible fix or replace options. We decided to replace and he reviewed all of our options. Once we settled on the price and date he left us with space heaters so we could make sure our 9 month old daughter was comfortable overnight. The date of the replacement Steve and John showed up on time and quickly got to work. (They had one other guy with them, but I don't recall his name.) The work was completed that day and Steve even set my thermostat according to our household schedule. They cleaned up the mess that they made installing the new units and made sure we completely understood everything about our new units before they left. I couldn't have been more satisfied with the service these guys provided. Prompt service, courteous and knowledgeable service specialist will keep me coming back!

These guys will gouge you if they can. Do your homework! I wish I did. They charged me $950 for an hour and a half?s work to install a $230 pump on our boiler. I called to complain after finding the cost of the pump online and have been ignored (this was more than 2 weeks ago).

>Called this company based on their advertising with a local radio station we listen to frequently >Checked Angie's List for reviews (both A's) >Called around mid-day and placed on priority list (no heat); technician was estimated to visit between 3:30 - 5:00pm; technician arrived at 3:30pm >Within 15mins, the technician completed a diagnostic assessment and presented us with three options: 1. Most complete - Most expensive: Fix, upgrade and complete service 2. Complete - Mid-Grade: Fix and service other parts 3. Most Efficient - Least Cost: Fix the problem >We appreciated how the technician simply informed us of the pro's/con's of each option without pressure to choose a particular option. >We chose option 3, and the job was completed within 1 hour.

This is the second time my wife and I have used Good Tidings and I continue to be impressed. The level of professionalism starts with the initial phone call and ends with them rolling up their doormat as they leave. Brian has been the "lead" technician both times and typically is assisted by another employee. They are always on time (typically an hour before the estimated time quoted), explain everything in GREAT detail, and even provide several options for the repairs. I had searching for a reliable plumber and now I know my search is over!

Tom K. from Good Tidings came for a scheduled appointment to tuneup the furnace/boiler. He came on time and was professional, courteous and cleaned the work area when he was complete. We have had Good Tidings out on other plumbing issues and have not been disappointed with the work they provide. Definitely will continue to use them for our home heating, plumbing, etc. The are also available weekend and holidays at no extra cost.