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7 Oil Company Inc
Electrical Baseboard or Wall Heater - Repair, Excavation - Major Grading or Resloping, Central A/C - Install,
About us
7 Oil is a knowledgeable, flexible and caring company providing residential heating oil, heating and cooling services and tank services to homes across Burlington, Camden, Gloucester, Mercer, Salem, and parts of Cumberland and Atlantic County in Southern New Jersey. We have been serving the residential area of southern New Jersey with premium heating oil and superior customer service since 1983. Because we know that managing and paying for your home heating oil needs can be burdensome, we do everything we can to make things easier for our customers. For example: -We pride ourselves on consistently delivering excellent customer service that exceeds expectations. -We offer Worry-Free Heating Oil options that take the guesswork out of heating your home -We provide same day delivery to satisfy your last-minute heating oil needs -We’ll deliver small quantities, for example, we deliver as little as 23 gallons for just $150 to meet the needs of customers on a fixed budget -We provide flexible payment options including financing, budget programs and even can help with energy assistance! We look forward to doing business with you and thank you for considering our company. We are here to answer your questions! Additional DBA - 7-Oil Co. Alternate Phones: (856) 270-7868, 800-810-0623 Voice Star: (856) 291-0196
Business highlights
Emergency services offered
42 years of experience
Services we offer
Heating Oil Delivery. Heating & Cooling Repair, Installation. Soil Remediation. Fleet Fueling., Maintenance. Hot Water Heater Repair, Maintenance. Oil Tank Removal, Replacement
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.544 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 7% | ||
| 0% | ||
| 5% | ||
| 7% |
Showing 26-44 of 44 reviews
Samuel N.
Jan 2016
I was nervous about getting the oil tank removed. I had heard horror stories about costs and messes. 7 Oil was recommend to me, and they were fantastic. The cost was very reasonable. They got it done in less than three hours. There was no mess, no issues, no problems at all. I was a pleasure to deal with professionals, and I would highly recommend 7 Oil, especially John Viteo and John Miller.
Response from 7 Oil Company Inc
"Thank you for sharing your feedback with us. We are happy to hear your experience was satisfying. I will be sure to share your kind words with the rest of the team! We would like to thank you for giving us your trust and the opportunity to remove your storage tank. Thanks for the recommendation!"
Elizabeth S.
Jan 2016
We can't say enough nice things about John and Phu from 7 Oil. They did a terrific job. Knowledgeable and reliable-- they worked hard and stayed late to ensure we had heat working before they left for the day. Highly, highly recommended!
Response from 7 Oil Company Inc
"Thank you for sharing your experience with us. We are pleased to hear our service techs, Phu and John, did a terrific job converting your home from oil to natural gas heat. I will be sure to share your kind remarks with the whole 7 Oil team, I know they will truly appreciate your compliments. Thank you for the recommendation - Let us know if there is anything else we can help you with!"
Pat W.
Dec 2015
I needed a replacement radiator for my guest room, and new baseboard for a small bathroom. 7 Oil was able to secure and paint a cast iron radiator for me, and managed to find one at a low cost.
Service was excellent. They showed up on time and were honest and accurate with their work. John and Phu were both very polite and professional. They took the time to do the job right, and even went out for a special drill bit so as to not damage the tile in my bathroom. John's approach was "I treat it like I would my own home."
John has been out to the house before for regular servicing - he is always cordial and takes the time to explain to me any issues. Phu was also excellent, and paid attention to small details, such as avoiding getting my carpet dirty after his boots were wet.
My new radiators are working great, and the old ones seem to be a notch better after having the system bled. 7 Oil is a great company both for their competitively priced oil and their wonderful repair men. Highly Recommended!
Service was excellent. They showed up on time and were honest and accurate with their work. John and Phu were both very polite and professional. They took the time to do the job right, and even went out for a special drill bit so as to not damage the tile in my bathroom. John's approach was "I treat it like I would my own home."
John has been out to the house before for regular servicing - he is always cordial and takes the time to explain to me any issues. Phu was also excellent, and paid attention to small details, such as avoiding getting my carpet dirty after his boots were wet.
My new radiators are working great, and the old ones seem to be a notch better after having the system bled. 7 Oil is a great company both for their competitively priced oil and their wonderful repair men. Highly Recommended!
Response from 7 Oil Company Inc
"Thank you for sharing your positive feedback with us! We appreciate your gratitude. I will be sure to pass on your kind remarks to John, Phu and the rest of the team. I know they will appreciate it. We are happy to hear your radiators are working great and even the old ones are working a bit better! Thank you for the recommendation!"
Mariterese B.
Dec 2015
Scott Quick was excellent. He took extra care coming in and out of our home. He did the job quickly. He is super nice and represents 7 Oil with such professionalism. We have always been happy with 7 Oil and would recommend them to all friends.
Response from 7 Oil Company Inc
"Thank you for the recommendation and for sharing your positive feedback with us! We are happy to hear Scott did excellent job and took extra care of your home. It is always exciting when we get great feedback because we work so hard to mark customer service our number 1 priority. I will be sure to share your kind remarks with Scott and the rest of the 7 Oil team! If you ever need anything, just give us a call. We’re here to help!"
Elaine H.
Nov 2015
unknown
Response from 7 Oil Company Inc
"Thank you for complimenting our service! We really appreciate you taking the time to let us know our service provided was satisfying. We pride ourselves on being able to provide such excellent service and it really means a lot to know our hard work is recognized! Thank you"
JANE P.
Nov 2015
It went great as always. ?7 Oil has been servicing my heater for years now. ?They always send Scott to do the work. ?Scott always calls before he arrives. ?He protects the floor and goes over and above the call of duty. ?He explains what and why he does what he does. ?He knows my heater. ?He is polite, professional and is always pleasant.
Response from 7 Oil Company Inc
"Thank you for taking the time to complement our service. We are extremely pleased to hear our service tech, Scott, did an excellent job! I will be sure to pass along your kind remarks to Scott and the rest of the team! In the meantime, don't hesitate to give us a call if you need anything! Thank you."
Liz S.
Nov 2015
Mike M. took great care when cleaning my heater. As I was speaking with him I got a sense that he really cared about what he was doing and he wanted to do it the right way. He was very knowledgeable, professional and did not leave even a speck of dirt on the floor. Thank you Mike M. for taking such great care of my hearter.
Response from 7 Oil Company Inc
"Dear Ms. [Member Name Removed] Thank you for taking the time to compliment our service tech Mike for the work he performed on your heater. I will be sure to pass along your kinds remarks to him and the rest of team. We would like to thank you for giving us the opportunity to serve you. At 7 Oil, we feel very strongly about the importance of providing exceptional customer service. We enjoyed doing business with you and hope to again soon! If there is anything else we can assist you with, please do not hesitate to call us!"
Joseph W.
Oct 2015
The oil was delivered very quickly and at a very good price. No complaints, BUT, two holds were placed on my bank account, one for 500 dollars and then another for 385.95 which was the actual delivery price. Instead of placing the original hold and refunding me the balance, they placed the second hold ( the actual price) and tied up my money for 3 to 5 days until the bank would have put it back into my account. So 885.95 was being held by the bank for payment of a 385.95 dollar payment. When I contacted the oil company the first person I spoke with was very sympathetic and very professional even though I was a little emotional and apparently loud with her. When I apologized she replied none was needed because she would not want the same thing to happen to her. But again, when she transferred me to her manager, they were not so understanding and defended there policy as if tying up my money for there security and convenience was perfectly okay. They did offer me a solution which would have only tied up the money for 4 days but still defended there policy. I contacted the Better Business Bureau and explained my problem and asked if they thought it was ethical and did I have a complaint, they agreed that they should not have done this and I in fact did have a complaint of which I posted with documents showing what had transpired. When contacting the oil manager again and telling her of my conversation with the BBB, she offered me the same solution and told me to go ahead and file it. The problem is with the wording apparently, and what I mean by this is if I had asked for a certain amount of oil they would have charged me for that amount and refunded me the difference. I believe this is a fair and reasonable way to do business, but because I asked for a FILL, the above mentioned happened. Luckily I was able to straighten this out with my bank without the help of the oil company and got the 500 dollar hold taken off after a number of phone calls and about three hours of my time. Although the practice of putting an initial hold on the estimated amount of oil I may need is in my opinion fair, placing the second hold is out of line. So just a warning to you, either place an order for a lesser amount and pay a litter more, or estimate the amount yourself and pay that and get a refund if you don't need all you ordered, but don't ask for them to fill the tank. I know I will never do that again!!!
Response from 7 Oil Company Inc
"Mr. [member name removed], Thank you for reviewing us on Angie's List. We are pleased to hear you were satisfied with your oil delivery last week. We are sorry for any inconvenience the authorization on your debit card has created for you. Unfortunately, it is our policy to authorize a card before a fill up and explain to the customer the process of authorization. As soon as the delivery is made we capture the correct amount from the funds placed on hold for the delivery and the remaining is then released. They are not two separate charges, though it appears as so on your bank statement. However, the funds that were authorized may be put on a hold for up to 5 days after we release them, depending on your bank. For future reference, we do offer many other ways to pay, such as check, cash, money order, or billing (requires a credit check). We hope this experience doesn't affect your positive view and satisfaction with our company. Again, we sincerely apologize for any inconvenience this has caused. Thank you, Sincerely, The 7 Oil Team "
Beverly H.
Jul 2015
I have worked with a few oil heating companies in this area over the past 30 years and this company has been the best. Everyone is great to work with. The service is excellent. Everyone that you deal with is friendly, polite and professional. This includes the office staff and the service and installation teams Their prices are good too. They are just a great company to do business with and I recommend them enough.
Response from 7 Oil Company Inc
"Dear , Thank you for taking the time to review us. It is always exciting when we get great feedback because we work so hard to make customer service our number 1 priority. We will share your comments with the team and look forward to working with you in the future. If you ever need anything just give us a call. We are here to help!"
Margaret W.
Feb 2015
Great! .When I told the receptionist that our heater may have to be primed because it was so low, she sent a deliveryman out to our home immediately, and this was during one of those days we had a cold spell. Thank you 7 Oil Company!
Response from 7 Oil Company Inc
"Thank you for your positive feedback! We really appreciate you taking the time to let us know our service was satisfactory. We encourage you to look into our Automatic Delivery Program. Feel free to call the office for any questions! We hope you'll keep us in mind for your future heating oil and HVAC needs!"
Phyllis L.
Feb 2015
7 Oil is my Oil Company of choice. I called this morning because i was out of oil completely and they delivered oil earlier today and primed the oil burner to restart my heater. I have used them for many years and they always .provide me with EXCELLENT service
Several months ago they also removed an underground oil tank and replaced it with oil tanks in my basement. They were expeditious, thorough, and extremely professional.
Whenever i need an oil delivery I can ALWAYS count on 7 Oil to Deliver.
Several months ago they also removed an underground oil tank and replaced it with oil tanks in my basement. They were expeditious, thorough, and extremely professional.
Whenever i need an oil delivery I can ALWAYS count on 7 Oil to Deliver.
Response from 7 Oil Company Inc
"Thank you for the supportive feedback! It means a lot that you recognize and appreciate our efforts in supplying the best service we can to our customers. Please let us know if there is anything else we can do for you - our customer service representatives are happy to assist you!"
S U.
Oct 2014
Been using them for years. Always responsive.
Response from 7 Oil Company Inc
"Thank you for taking the time to review 7 Oil Company. We appreciate your feedback and will use it to improve our customer service. We look forward to your repeat business and hope to be able to improve upon our rating moving forward with excellent service and pricing. Thanks again."
Debra J.
Aug 2014
7 Oil was not good at all in responding or communicating with me. We were moving and needed to have the oil tank out. We contacted them about six weeks before the move. The guy I needed to talk to was not in the office, so they gave me his cell number. I thought that was great, figuring I'd have a more direct line of contact. 7 Oil gave me the best price, so I went with them. A classic case of "you get what you pay for." I dealt with weeks of trying to get a date, only to have the date come and go with no communication. The day they were supposed to arrive, they didn't show. I called the office, they called the guys, the guys called me and said they couldn't be there for a few hours. Then called at 4:00 to say they couldn't make it at all because they didn't have a truck to take the oil. (Didn't they know that earlier in the day?) Nearly the same thing happened the following time that they gave me, except they let me know around noon that they couldn't come, after promising that they'd be there in the morning. With a week until our moving date, I was beside myself. When talking with them, they weren't really rude, but showed no compassion and I never received any apology. They also wanted me to pay the day they emptied and cut up the tank, leaving it on the side of our house. They said that someone from their office would come and pick it up. I said I wouldn't pay them until it was gone. They did come pick it up three days before we moved, but the stress level in dealing with them was through the roof. I felt they had no consideration for our time line or situation. In retrospect, I would definitiely pay more to work with people who were professional and caring.
Response from 7 Oil Company Inc
"[member name remove], First, I would just like to sincerely apologize for your unpleasant experience and the poor communication on our part. I want to assure you that customer service is a number one priority of 7 Oil Company and just because we offer competitive pricing does not mean we offer sub par service. I know the damage is done and in no way do I think we should be removed of our responsibility to our customers but I would like to address a few of your concerns as it pertains to tank removal and our company in general that might help you or anyone else who might be having a storage tank removed… 1) Scheduling can be very difficult and jobs can get backed up for a few weeks at times. Every customer has needs, demands and requests that we do our best to work around, this all comes into play. Since the majority of our customers are facing a deadline since tank removals are generally brought on by the sale of a home. This can become a juggling act at times, for example, ground tank removals can get cancelled multiple times due to weather. Since that customer is still on a deadline, we have to make sure they are a priority while still focusing on other customer needs and timelines. This most likely had something to do with your setbacks. Again no excuse for poor communication on our part. 2) Permitting affects job timelines as well. Permits are a must when it comes to storage tank removals and we will not complete any work without them. With that said, the permit process takes time and the turnaround time of the township we’re working with can negatively affect the timeline of a job. Once the job is complete, we are required to leave the tank for inspection. Unfortunately, this is ALWAYS an inconvenience to the customer and something that is usually unavoidable since the time and day when the township is available to inspect the tank is not always in line with what we require or request. That is probably why your tank was left at your property. Payment is always collected at the time the job is complete. I understand your concern when you say it’s not complete until the tank is removed from the property. Currently that is our process since the person picking up the tank is not always equipped with the correct information or invoicing capabilities. 3) We will use our much appreciated feedback to improve our processes. I can assure you we will use the information provided and make a conscious effort to improve upon areas in question. Would it be ok if someone contacted you about your experience to gather some more information? Thank you again for your feedback and for using our company, 7 Oil Team"
Joel B.
Jan 2014
The delivery was done approximately when they said they would be there. We have been using 7 Oil since we moved in two years ago and their service has been great. Highly recommend the service contract because it has come in handy with a couple of issues our boiler had. They are always professional and repair any issue quickly.
Response from 7 Oil Company Inc
"[Members Name], thank you for the kind remarks. We are glad to hear about your positive experience with our company. Thanks again for the review and remember we can make the winter season COMPLETELY worry free with automatic delivery and budget plans. If you have any questions or need any help in the future please don't hesitate to ask. You can send us a message on Angie's List, email [email protected], or if you just want to talk to a live human being, we totally understand! Just call us at 856-786-0707, we are glad to answer your questions! -7 Oil Team"
ISIS P.
Oct 2013
Very smooth process. Called the day before around 5:15pm and delivery was made by 1:45 the next day. The customer service person was very courteous as was the actual delivery guy.
Response from 7 Oil Company Inc
"[member name removed], we would like to thank you for the opportunity to serve you and appreciate the kind remarks regarding our service. At 7 Oil Company we feel very strongly about the importance of exceptional customer service. It is great to hear about the satisfaction of our customers. We will always do our best to meet your needs and we are happy answer your questions when they come up. Thanks"
Pete B.
May 2013
First called for a repair. They fixed and found later the compressor was bad. They were on time, price was good, work and clean-up were done as promised, and the unit has been working great.
Sylvain H.
Jul 2012
They service people in order of emergency. They come when they say they will. They put in a new thermostat and then my AC was running constantly and they came out the same day I called. They guys are very professional and let you know when they are running late.
Patricia P.
Jul 2009
We are very happy with their service. Recently, when we called them regarding the leakage in tank in our basement, they told us about a program that funds for replacing the tanks. The last time they came was a couple of weeks ago. We belong to an oil co-operative, which teams up with a group of oil companies, to which 7 Oil Co also belongs. So, we get the oil cheaper than what the company actually charges the others. Their office management could be a little more effective though.
JOANNE H.
Aug 2008
We had changed from a oil furnace to gas furnace years ago, they just didn't remove the oil tank. They came out and dug it up for me. I had to contact the insurance company, thats the only thing that I had to do.
Licensing
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FAQ
7 Oil Company Inc is currently rated 4.5 overall out of 5.
7 Oil Company Inc accepts the following forms of payment: CreditCard
Yes, 7 Oil Company Inc offers free project estimates.
No, 7 Oil Company Inc does not offer eco-friendly accreditations.
No, 7 Oil Company Inc does not offer a senior discount.
Yes, 7 Oil Company Inc offers emergency services.
No, 7 Oil Company Inc does not offer warranties.