7 Oil Company Inc

Badly- see under work done.

Didn't take the insulting quote. 7Oil has a B- rating with the BBB, not sure how they got all these A ratings.

Everything went like clockwork. They arrived when they said they would, did everything they said they would, and followed up. They took care of everything in a friendly yet professional manner.

I've been using 7 Oil for several years after leaving another oil company and they've always been great. When I decided it was time for a new heater I decided to change over to gas. I was hesitant to ask 7 Oil to do this work as my last oil company did not want to discuss converting, they would just tell me why I should stay with oil. I had two other estimates before noticing that 7 Oil actually listed oil to gas conversions on their website so I decided to try them. They came in *much* lower than the other companies that were out. Fred and Mike were both very professional and did a great job. I highly recommend 7 Oil.

From the time Fred stepped into my home he was professional and extremely polite. He made sure I understood exactly what he was doing and why. His dedication to me, the customer and to his profession was amazing. I think this has been the best service I have received. I would ask for him by name whenever I need service in the future. Thank you!!

I was nervous about getting the oil tank removed. I had heard horror stories about costs and messes. 7 Oil was recommend to me, and they were fantastic. The cost was very reasonable. They got it done in less than three hours. There was no mess, no issues, no problems at all. I was a pleasure to deal with professionals, and I would highly recommend 7 Oil, especially John Viteo and John Miller.

We can't say enough nice things about John and Phu from 7 Oil. They did a terrific job. Knowledgeable and reliable-- they worked hard and stayed late to ensure we had heat working before they left for the day. Highly, highly recommended!

I needed a replacement radiator for my guest room, and new baseboard for a small bathroom. 7 Oil was able to secure and paint a cast iron radiator for me, and managed to find one at a low cost. Service was excellent. They showed up on time and were honest and accurate with their work. John and Phu were both very polite and professional. They took the time to do the job right, and even went out for a special drill bit so as to not damage the tile in my bathroom. John's approach was "I treat it like I would my own home." John has been out to the house before for regular servicing - he is always cordial and takes the time to explain to me any issues. Phu was also excellent, and paid attention to small details, such as avoiding getting my carpet dirty after his boots were wet. My new radiators are working great, and the old ones seem to be a notch better after having the system bled. 7 Oil is a great company both for their competitively priced oil and their wonderful repair men. Highly Recommended!

Scott Quick was excellent. He took extra care coming in and out of our home. He did the job quickly. He is super nice and represents 7 Oil with such professionalism. We have always been happy with 7 Oil and would recommend them to all friends.

unknown

It went great as always. ?7 Oil has been servicing my heater for years now. ?They always send Scott to do the work. ?Scott always calls before he arrives. ?He protects the floor and goes over and above the call of duty. ?He explains what and why he does what he does. ?He knows my heater. ?He is polite, professional and is always pleasant.

Mike M. took great care when cleaning my heater. As I was speaking with him I got a sense that he really cared about what he was doing and he wanted to do it the right way. He was very knowledgeable, professional and did not leave even a speck of dirt on the floor. Thank you Mike M. for taking such great care of my hearter.

The oil was delivered very quickly and at a very good price. No complaints, BUT, two holds were placed on my bank account, one for 500 dollars and then another for 385.95 which was the actual delivery price. Instead of placing the original hold and refunding me the balance, they placed the second hold ( the actual price) and tied up my money for 3 to 5 days until the bank would have put it back into my account. So 885.95 was being held by the bank for payment of a 385.95 dollar payment. When I contacted the oil company the first person I spoke with was very sympathetic and very professional even though I was a little emotional and apparently loud with her. When I apologized she replied none was needed because she would not want the same thing to happen to her. But again, when she transferred me to her manager, they were not so understanding and defended there policy as if tying up my money for there security and convenience was perfectly okay. They did offer me a solution which would have only tied up the money for 4 days but still defended there policy. I contacted the Better Business Bureau and explained my problem and asked if they thought it was ethical and did I have a complaint, they agreed that they should not have done this and I in fact did have a complaint of which I posted with documents showing what had transpired. When contacting the oil manager again and telling her of my conversation with the BBB, she offered me the same solution and told me to go ahead and file it. The problem is with the wording apparently, and what I mean by this is if I had asked for a certain amount of oil they would have charged me for that amount and refunded me the difference. I believe this is a fair and reasonable way to do business, but because I asked for a FILL, the above mentioned happened. Luckily I was able to straighten this out with my bank without the help of the oil company and got the 500 dollar hold taken off after a number of phone calls and about three hours of my time. Although the practice of putting an initial hold on the estimated amount of oil I may need is in my opinion fair, placing the second hold is out of line. So just a warning to you, either place an order for a lesser amount and pay a litter more, or estimate the amount yourself and pay that and get a refund if you don't need all you ordered, but don't ask for them to fill the tank. I know I will never do that again!!!

I have worked with a few oil heating companies in this area over the past 30 years and this company has been the best. Everyone is great to work with. The service is excellent. Everyone that you deal with is friendly, polite and professional. This includes the office staff and the service and installation teams Their prices are good too. They are just a great company to do business with and I recommend them enough.

Great! .When I told the receptionist that our heater may have to be primed because it was so low, she sent a deliveryman out to our home immediately, and this was during one of those days we had a cold spell. Thank you 7 Oil Company!

7 Oil is my Oil Company of choice. I called this morning because i was out of oil completely and they delivered oil earlier today and primed the oil burner to restart my heater. I have used them for many years and they always .provide me with EXCELLENT service Several months ago they also removed an underground oil tank and replaced it with oil tanks in my basement. They were expeditious, thorough, and extremely professional. Whenever i need an oil delivery I can ALWAYS count on 7 Oil to Deliver.

Been using them for years. Always responsive.

7 Oil was not good at all in responding or communicating with me. We were moving and needed to have the oil tank out. We contacted them about six weeks before the move. The guy I needed to talk to was not in the office, so they gave me his cell number. I thought that was great, figuring I'd have a more direct line of contact. 7 Oil gave me the best price, so I went with them. A classic case of "you get what you pay for." I dealt with weeks of trying to get a date, only to have the date come and go with no communication. The day they were supposed to arrive, they didn't show. I called the office, they called the guys, the guys called me and said they couldn't be there for a few hours. Then called at 4:00 to say they couldn't make it at all because they didn't have a truck to take the oil. (Didn't they know that earlier in the day?) Nearly the same thing happened the following time that they gave me, except they let me know around noon that they couldn't come, after promising that they'd be there in the morning. With a week until our moving date, I was beside myself. When talking with them, they weren't really rude, but showed no compassion and I never received any apology. They also wanted me to pay the day they emptied and cut up the tank, leaving it on the side of our house. They said that someone from their office would come and pick it up. I said I wouldn't pay them until it was gone. They did come pick it up three days before we moved, but the stress level in dealing with them was through the roof. I felt they had no consideration for our time line or situation. In retrospect, I would definitiely pay more to work with people who were professional and caring.

The delivery was done approximately when they said they would be there. We have been using 7 Oil since we moved in two years ago and their service has been great. Highly recommend the service contract because it has come in handy with a couple of issues our boiler had. They are always professional and repair any issue quickly.

Very smooth process. Called the day before around 5:15pm and delivery was made by 1:45 the next day. The customer service person was very courteous as was the actual delivery guy.

First called for a repair. They fixed and found later the compressor was bad. They were on time, price was good, work and clean-up were done as promised, and the unit has been working great.

They service people in order of emergency. They come when they say they will. They put in a new thermostat and then my AC was running constantly and they came out the same day I called. They guys are very professional and let you know when they are running late.

We are very happy with their service. Recently, when we called them regarding the leakage in tank in our basement, they told us about a program that funds for replacing the tanks. The last time they came was a couple of weeks ago. We belong to an oil co-operative, which teams up with a group of oil companies, to which 7 Oil Co also belongs. So, we get the oil cheaper than what the company actually charges the others. Their office management could be a little more effective though.

We had changed from a oil furnace to gas furnace years ago, they just didn't remove the oil tank. They came out and dug it up for me. I had to contact the insurance company, thats the only thing that I had to do.