Reviews
3.05 Reviews
Showing 1-5 of 5 reviews
LESLIE M.
09/2013
lawn service
+ -1 moreasked me out on his first and second visit here; what a jerk!And!!! The owner
Description of Work: Quoted me a price over the phone, then demanded much more once he was here. I ordered a white dogwood as part of the work; it turned out pink this year. When I asked him about it, he said "what do you want me to do? Come tear it out?" etc., etc., Neighbors feel the same way, as it has been discussed widely. One landscaper told me that when they have a bad, complaining, whining customer - they send them to Brook Run.
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John R.
08/2013
tree service
+ -1 moreBait and switch: delivered product and charged a rate not agreed to. I attempted to resolve reasonably & amicably with the owner Neal and he refused, even though he admitted his staff was wrong. I strongly suggest not doing business with them, not trustworthy and no sense of customer at all.
Description of Work: Delivered mulch.
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$500
Warren J.
08/2013
concrete repair, landscaping, lawn service, tree service, hardscaping
+ 3 moreThe outcome was very good. He did a great job with everything and I would recommend him highly.
Description of Work: He did yard work, trimmed trees and shrubs, leaf clean up, lawn maintenance, and driveway repair.
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Yes, I recommend this pro
$2,000
Chely F.
05/2012
tree service
+ -1 moreI hired the company to remove some broken branches from the trees. When they arrived to the house, they were not prepared for the job. They didn't have a ladder to climb the trees, so I had to lend them mine. They didn't have all the tools and ropes needed for the job, so I had to drive one of the guys back to the office to get them. Then, when they started using the chipper, it got jammed and they spent a lot of time trying to fix it. Because I was paying them by the hour, at this point, I asked them to stop wasting time with the chipper and continue cutting branches. Carlos did a wonderful job cutting branches. Kudos to him. When I realized the number of branches on the ground, I asked them if they could get another chipper. None was available, so I asked them to continue cutting the branches. I didn't want to wait a long time for them to come back with another chipper (I had to wait three weeks for this appointment). I believe that if they were prepared when they got here and the chipper was working properly, more could had been done in the amount of time that they were here. So, I spent the rest of the day cleaning up the branches left on the ground. When I called Neal the next day to give him feedback, he started screaming at me because he thought I didn't want to pay (which was not the case) and he never gave me an opportunity to tell him anything. Poor customer service. I rated the quality bad because they could not perform one of the two things that they were hired for. I rated the professionalism bad because the management treated me pretty poor on the phone. The workers were very good at the site.
Description of Work: I hired the company to remove some broken branches from the trees and chip them.They were able to remove the broken branches from the trees but didn't chip them because they later realized that the chipper they brought was broken.
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$200
Carmen G.
12/2011
firewood, gutter cleaning, landscaping, lawn service, lawn treatment, mulch, tree service, snow removal, greenhouses, hardscaping, driveway gates
+ 9 more.
Description of Work: Brook Run Farm renewed my lawn, took down trees close to my house and chipped them. They completed my walk with pavers and put in a retaining wall along the driveway along with privacy trees. Brook Run farm also put in new schrubs after taking uot the old ones and mulched around the house. They were pleasand and completed the work in a short amount of time. I would recomend them to any one in the New Jersey area. Ask for Neal 908-797-8555 Good Luck, . Carmen
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Yes, I recommend this pro
Contact information
409 COUNTY ROAD 513, Califon, NJ 07830
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
Service Categories
Tree Service,
Lawn and Yard Work,
Pavers and Hardscaping,
Landscaping,
Fencing Driveway Gates,
Greenhouses/Nurseries,
Snow Removal,
Mulch and Topsoil,
Lawn Fertilization & Treatment,
Gutter Cleaning,
Firewood,
Concrete Pouring and Repair
FAQ
BROOK RUN FARM is currently rated 3 overall out of 5.
No, BROOK RUN FARM does not offer free project estimates.
No, BROOK RUN FARM does not offer eco-friendly accreditations.
No, BROOK RUN FARM does not offer a senior discount.
No, BROOK RUN FARM does not offer emergency services.
No, BROOK RUN FARM does not offer warranties.
Contact information
409 COUNTY ROAD 513, Califon, NJ 07830