Prompt, professional service performed by Joe himself & his brother Stan. Please leave a message, since we do check every hour, and will typically get back to you within two hours.
Business highlights
36 years of trusted experience
Services we offer
Residential plumbing & heating, hot water heaters, gas heat boilers, drain cleaning, renovations & alterations to kitchen & bathrooms, oil to gas conversions & sump pumps.
Services we don't offer
Air conditioning, forced air heating, main sewer cleaning, oil burners, septic systems & wells.
Joe is an outstanding plumber when it comes to older homes. He's very sharp, thorough and a good communicator. He is also great with radiators and got ours working to the best of their abilities in our older home. He has solved many problems for us in our home. However, when we installed newer plumbing fixtures in our home (Hansgrohe and Toto) we ran into trouble, as Joe didn't know what to do with them. He attempted a fix on our Toto toilet, replaced a part with one he had in his truck, which made the toilet noisier and didn't solve the original problem. He did replace the part, we were told with another "Toto" made one but now the issues have grown worse than they were in the beginning. We like Joe, and appreciate his previous work. We will not, however, be using him for the newer plumbing fixtures.
Description of Work: Fix a Toto toilet, and adjust thermostat on Hansgrohe shower bar.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$117
Peter D.
09/2015
5.0
drain cleaning, plumbing
+ 0 more
This is the third time we've used Joe's services and we couldn't be happier. We've had a slow drain in our kitchen for 10 years. After a little chemical warfare and a few blasts of CO2 it started flowing a little freer but then a puddle started to appear on the floor, and we noticed that a copper drain pipe had disintegrated. Note that this happened on the Friday afternoon of the Labour Day weekend! We called Joe and he was in our kitchen in under an hour. The offending pipe was replaced with PVC but the drain was still slow. Joe and his brother snaked out the drain line and flushed it out, removing a rather impressive clog or three. Everything's working fine now, and we contracted to have the leaky faucet replaced with a brand new one this coming week. As with all quality plumbers the bill was high, but a good craftsman certainly doesn't come cheap, and Joe is by far the best plumber who's services I've ever used. You won't be disappointed!
Description of Work: Fixed kitchen sink drain.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$320
Response from Joe The Plumber Inc
I appreciate your confidence in me and your good review as well. I am a professional and try to provide every customer with my best effort.
Lawrence A. S.
02/2015
5.0
plumbing
+ -1 more
This is the third time that I have used Joe. I had a joint of the old 4" cast iron drain pipe from the upstairs toilet break. Contacted Joe and he was there the same day and took care of the broken pipe. Due to damage to the floors, I replaced the vinyl flooring in the upstairs bathroom with tile. Joe recommended that I wait until the tile was installed to replace the flange and install the new toilet. (Toilet was replaced for a more efficient model by choice, not due to defect in the old unit.) It was several weeks before the job was done. Contacted Joe and made an appointment for him to return and finish the work. He was on time, friendly, efficient and professional and as he has the past did a wonderful job. I would strong urge homeowners and businesses in his area to consider him for their plumbing repairs.
Description of Work: Replaced section of broken 4" cast iron drain pipe, installed new toilet flange and new toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Anand M.
01/2014
5.0
plumbing
+ -1 more
My experience went very well. The staff was professional and knowledgeable when I spoke with them. The issue ended up resolving itself so we did not end up needing their services. I would consider using this company in the future, however.
Description of Work: I contacted this company for an estimate to have the water from the washer pipe repaired.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Petia M.
11/2013
2.0
plumbing
+ -1 more
It should be said right away that we've had Joe repair several things on our multifamily house, and he's always been fair and prompt for the 3+ years he's serviced our house. This review is NOT about Joe, however. It's about his brother - his business partner, apparently - and his complete lack of professionalism. On the day that Joe was supposed to come over and do the evaluation, his brother called and said that they were not coming and that they had overbooked, without even an apology. I was disappointed, since it required us to coordinate access to our tenants' space, as well as make sure we had a radiator on hand. Instead of being apologetic, he cut me off mid sentence and blurted out that we haven't been the easiest customers to deal with, that our doorbell doesn't work and that he had to chase me down for a small balance (which we agreed would be paid once we passed inspection). It was so entirely unprofessional to raise his voice and make such a personal attack... especially when they screwed up!! When I asked him to not get personal, he cut me off again and said that since he's part owner of this company, it's his prerogative if he doesn't want us as customers. I asked if that also applied to the agreement we had for them to renovate the bathroom, and he said yes. When I asked to speak with Joe, he shouted that he's busy and then hung up on me. Nice. The short of it is, Joe's brother is a blemish on the reputation of Joe the Plumber. If it was only Joe to deal with, I would only have good things to say. But because of this incident, and clearly, because Joe's brother can call the shots at his whim, I cannot recommend this company. Things like overbookings happen all the time, and with a little decorum and professionalism, things get worked out. Sadly, I didn't even get a call back from Joe himself. That just sucks all around.
Description of Work: Joe and I arranged for him to come over and evaluate the performance of our baseboard heat by temporarily installing a radiator and comparing the two. We also discussed that we accepted his proposal for the renovation of our bathroom, and discussed the timeline. He reminded me to pick out fixtures and what kinds. It was a very pleasant phone call.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$3,900
Paul W.
11/2013
5.0
plumbing
+ -1 more
Joe came for the estimate as promised, we arranged a time for the work and he arrived promptly. He completed the work quickly and the work area was clean when he was done. He demonstrated the use of both pumps. I was very pleased and wouldn't hesitate to call him again if I needed plumbing work done. His price was on the lower end of the other estimates I received and was fair for the work performed.
Description of Work: Joe installed a backup sump pump powered by the town's water supply, and when he came to give an estimate he recommended replacing my existing pump as well, which was at least 20 years old.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Curt J.
08/2013
5.0
drain cleaning, plumbing
+ 0 more
Good - called two plumbers, he was available next day. He came the next morning after I called him, and replaced the items mentioned above.
Description of Work: Replaced kitchen disposal and installed new outdoor silcock.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
ken K.
05/2013
5.0
plumbing
+ -1 more
Responded quickly, gave quote, performed work as per quote, job well done. Will use again.
Description of Work: Repaired leak in bathtub drain, replaced drain pipe, cleared drain further down pipe. Excellent work.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Lawrence A. S.
02/2013
5.0
plumbing
+ -1 more
I had purchased the replacement and planned to install it myself. When I was unable to remove the old one, I contact Joe. He came the next day and gave an estimate and indicated that he would be back the next morning due to other commitments. This was not an issue for me. Later the same morning he called to say he was still in the area and his next appointment had canceled and he could come back then and do the job. He arrived 10 minutes later and replaced the part. He laid down drop cloths where they were working, and all the way out to the door, and even took the old piece outside to remove the necessary reusable parts to prevent getting dirt on the carpet. He used all the existing parts and fittings where possible. Before he left he made sure there were no obvious leaks and advised that I leave the cover off to verify that none appeared as the system cycled over the next 24 hours. He also made it a point to indicate that there would be an odor given off since the part was new and it was not a problem and would stop after it cooked off. Their service was exceptional, clean and very reasonably priced. I would recommend them to friends and would use them again if the need arose.
Description of Work: I needed a steam convector replaced on a single pipe steam heat system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Judith E.
11/2012
5.0
plumbing
+ -1 more
Nothing to tell...we are always pleased with his work.
Description of Work: Joe has been doing our plumbing for several years now. This time our disposal was not working. He showed us what to try if the problem happened again. He is polite, works cleanly, and is honest about being unable to perform a job. He has recommended other peoPle to me, in fact.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$186
Amanda T.
11/2012
5.0
water heater repair
+ -1 more
Our hot water heater broke the day after Hurricane Sandy hit. I called a few plumbers, and Joe was quick to respond. Even though his business didn't have power (we were lucky enough to still have power), he came over that day and tried to get our water heater pilot to light--confirming our heater (21 years old!) was indeed dead. He said he'd try to get one for us from the distributors if they were open. The next morning, I got a call at 8:30 AM--he was able to get a water heater for us! It was installed by 10:30am. My husband and I were very happy with the quality of work, the friendly attitude of Joe and his team, and the prompt service. Thanks!!
Description of Work: Our water heater broke. We had it replaced, and also replaced a valve on our heating system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,950
Tara M.
05/2012
5.0
plumbing, water heater repair
+ 0 more
They did a great job as always. Always very responsive. We have had them replace a good number of our pipes over the last year as well. We highly recommend them.
Description of Work: Replaced our water heater and motor for our sump pump. Also performed annual maintenance on our boiler.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,750
Response from Joe The Plumber Inc
Thank you for your kind words & your repeated business, Brian!
Jeffrey M.
04/2012
5.0
plumbing
+ -1 more
We need a whole water filtration company, but he was extremely helpful telling us what to look for.
Description of Work: I saw the great reviews on Angie's List and gave Joe the Plumber a call. He returned my call right away and it turns out we need another kind of service. The reason I'm even bothering to review him is because he spent a lot of time over the phone with me giving me advice and telling me what to look for when I find the service provider that is right for me. Many companies might not even return the call if this was the case, and he not only called me back immediately, but he spent a lot of time helping me. If I do need plumbing work, I will definitely give Joe the Plumber a call - just based on how hard he worked over the phone without any expectations!
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Response from Joe The Plumber Inc
We are in business to take your phone calls - if we can help you with plumbing issues, we will be happy to. If we can help you in other ways, answering questions, etc. we are happy to do that also. Please just do keep calling, and we look forward to meeting you one day when you do need us.
Mike M.
01/2012
5.0
plumbing
+ -1 more
The service was prompt and reasonably priced.
Description of Work: Replacement of circulator pump, fixing of leaky shower head
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Adam A.
12/2011
5.0
plumbing
+ -1 more
Great work. Couldn't have been happier.
Description of Work: We have had a problem with the multi-zone heating in our 100 year old house. A plumber tried three times to fix it with no success. We called other plumbers and they generally didn't call back or follow-up. Finally we called Joe the Plumber. Joe returned our call in less than 24 hours, scheduled an appointment and arrived 10 minutes early! They figured out the problem (a short circuit in the relay) and fixed it. They also fixed a couple of other minor plumbing issues we had. Joe and Stan were professional and friendly. We could not be happier with their work and recommend Joe the Plumber without reservation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Judith E.
12/2011
5.0
plumbing
+ -1 more
Having called Joe and Stan several times over the last several years, I knew that I would receive a prompt call-back, which I did. These men are polite, professional, and considerate in their response to customers. They accommodated the time that I could be in my house, and when they came, they were able to reset the disposal. As for the instant hot, after looking at it, Joe told me that it was still under warranty (he was the plumber who installed it), gave me a phone number and pertinent info on the unit, and I was able to have it replaced at no charge. What's more, he did not bill me for the call! I trust both his work and his character totally.
Description of Work: Our food disposal system was not working, and our instant hot water unit was also not working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Joe The Plumber Inc
We try to use only top of the line products, and many of them carry quality guarantees. We stand behind products we provide and install.
Alan W.
10/2011
5.0
plumbing
+ -1 more
Stan called me back promptly and told me that he can't effectively service the area my building is located in. Never worked with him but at least he got back to me promptly and seemed professionally. Can't comment on his plumbing skills though.
Description of Work: Stan called me back promptly and told me that he can't effectively service the area my building is located in. Never worked with him but at least he got back to me promptly and seemed professionally. Can't comment on his plumbing skills though.
Rating Category
Rating out of 5
responsiveness
5.0
Yes, I recommend this pro
Ross N.
10/2011
5.0
drain cleaning, plumbing
+ 0 more
I just bought a house in the area and was gutting the kitchen in preparation for a remodel. As I was removing the cabinets I accidentally cut the hot water supply to the faucet. I did not know any plumbers in the area, but I found Joe via Angie's list. I left a message and he called me back quickly and was at my house maybe an hour after that. He and his brother showed up and went right to work. They took care of the hot water supply and addressed a leaky drain which was installed by a previous owner. And then they cleared my drains. They were very pleasant and professional. Less than five minutes into the work, I knew I found my plumbers. I would have no hesitation to call them again for all my plumbing work.
Description of Work: Capped the hot water supply to the kitchen faucet, repaired a drain pipe, and unclogged the bathroom drains
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
BARBARA L.
09/2011
5.0
drain cleaning, plumbing, water heater repair
+ 1 more
No special instructions: call, he'll call you back and schedule an appt; he comes with all the stuff he needs on his truck (very amazing and every time I've used him, he had the parts he needed) and he does the job in a timely manner. There is no long drawn out conversation and he focuses on the work to be done and DOES IT. What more can you want.
Description of Work: Replaced a water heater, mounted a toilet; fixed a faucet leak; unplugged my stuffed up tub that I'd been trying to unclog with commercial drain product,. He came on time; was out in record time; DID EVERYTHING and IT ALL WORKS; He and his brother checked for leaks after he unclogged the tub to make sure that nothing was damaged in snaking the line AND left the job clean. Of course I'll use him again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Joe The Plumber Inc
Thank You,, again & again!
Jean D.
07/2011
5.0
plumbing
+ -1 more
Excellent encounter from the first phone call to completion. One more professional from Angie's List that I am completely happy with the encounter and results.
Description of Work: My power flush toilet of 15 years stopped power flushing and was rocking on the floor flange. Jessie came, gave me my options going in. Then, gave me an estimate, called the plumbing house, found the parts and installed a new toilet and seat cover and was done; all within about 3.5 hours. Joe called me at 8:00 to tell me they would be arriving at 8:30 am; they arrived on the dot. Jesse, service man was very professional. He laid out my option; pulling the toilet, what they might find, cost of all scenarios, etc. After making a very informed decision to replace the toilet, Jesse called the plumbing house, found the toilet and verified the color of my choice. We discussed a higher (taller) toilet; one that is easier to sit on, what my husband would call "an adult toilet"; the plumbing house was called back, toilet found, pick up, installed.....job completed. Both my husband and I are very pleased with the both the job and the new toilet. I will definitely use Mar Go Plumbing in the future.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,072
abrajam J.
06/2011
5.0
plumbing
+ -1 more
Very professional. They investigated a leak. Their diagnosis was on the mark. Joe only charged a token $20.
Description of Work: They investigated a leak. Their diagnosis was on the mark.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Maryann B.
05/2011
4.0
drain cleaning, plumbing
+ 0 more
He did a good job but he left a big mess. It took several hours to clean up.
Description of Work: I hired him for some plumbing.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Paul L.
04/2011
5.0
plumbing
+ -1 more
I called Joe The Plumber to have the two above tasks done in my new home. He gave me ballpark estimate over the phone based on my description, and while the actual cost of the work was a bit more than the over the phone estimate, it wasn't terribly off, and compared to the price some other plumbers wanted for this simple work, I was very satisfied with the service and job done. They cleaned up after themselves, swept up with a broom, and left a receipt that described all the work done. Both installers (Joe and Staz) were very friendly and polite. Only accepts cash or personal checks, no credit cards for payment
Description of Work: - Split off an additional gas line and shut off valve for my gas dryer, that sits approximately 3 feet away from an existing gas pipe running next to it - Replaced existing leaky hot and cold water faucets for clothes washer with newer faucets, with quick on/off shutoff knobs
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$342
Chanon C.
02/2011
5.0
drain cleaning, plumbing
+ 0 more
very well. professional, timely, polite. i liked working with them very much and will work with them again.
Description of Work: fixed leak in bathroom on 2nd floor
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Tony D.
01/2011
5.0
plumbing, water heater repair
+ 0 more
The work was done quickly and without any mess. Joe took care of all the permits and explained the process for town inspections. He disposed of the old water heater and did not leave behind any mess. Clean, prompt and professional. There might be some guys who are a little less expensive, but if you are having the work done in your own home, he is a very good choice.
Description of Work: Joe replaced a water heater, repaired two toilets that were running constantly and replaced a worn kitchen faucet in about 3 hours of work.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Kitchen and Bath Remodeling,
Natural Gas Lines
FAQ
Joe The Plumber Inc is currently rated 4.9 overall out of 5.
Monday: 6:30 AM - 10:00 PM
Tuesday: 6:30 AM - 10:00 PM
Wednesday: 6:30 AM - 10:00 PM
Thursday: 6:30 AM - 10:00 PM
Friday: 6:30 AM - 10:00 PM
Saturday: 7:00 AM - 12:00 PM
Joe The Plumber Inc accepts the following forms of payment: Check
Yes, Joe The Plumber Inc offers free project estimates.
No, Joe The Plumber Inc does not offer eco-friendly accreditations.
No, Joe The Plumber Inc does not offer a senior discount.
No, Joe The Plumber Inc does not offer emergency services.
No, Joe The Plumber Inc does not offer warranties.
Joe The Plumber Inc offers the following services: Residential plumbing & heating, hot water heaters, gas heat boilers, drain cleaning, renovations & alterations to kitchen & bathrooms, oil to gas conversions & sump pumps.
Air conditioning, forced air heating, main sewer cleaning, oil burners, septic systems & wells.