This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
We take great pride in our experience, expertise, quality and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job.
I had call them for a plumbing problem that's I was having in my house, they gave me a time that they would be out. They were very punctual, my son's girlfriend who let them in for me, said the technician was very professional and detailed. I talked to the technician on the phone and he went over everything with me and explained what needed to be done. They did an excellent job. I would call them again. I highly recommend.
Rating Category
Rating out of 5
Nik P.
02/2025
3.5
{ No comment provided}
Rating Category
Rating out of 5
quality
3.5
value
3.5
responsiveness
3.5
Yes, I recommend this pro
Michael K.
01/2025
5.0
Mike fixed our broken shower knob quick and easy!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Michael S.
12/2024
N/A
very sarcastic during our messages the customer service were good but the service was awful
Rating Category
Rating out of 5
quality
1.0
responsiveness
5.0
ERIC G.
12/2024
5.0
PROFESIONAL. ON TIME. REASONABLE PRICING. RECOMMEND
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Lou P.
11/2024
5.0
They did a wonderful job. Clean and very polite. I would recommend them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$1,200
Doug K.
11/2024
5.0
Replaced toilet with a pre purchased one. Very professional, punctual and clean. Initial cost was above average (google said 375 but they were in the 425 range), So, while not the cheapest option, they did provide top-tier service. This included fixing a broken flange that looked like it was PITA to solve for at no extra additional cost. I very much appreciate the work. I am satisfied and would use again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$422
Linda H.
10/2024
5.0
Very helpful and professional-work done quickly and efficiently-would recommend highly
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Earl H.
10/2024
5.0
Very friendly and caring
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Harry W.
10/2024
5.0
Very responsive. Excellent workmanship by knowledgeable professionals.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
William B.
06/2024
0.5
Sold me a two-stage heat pump, but tried to go cheap, only selling me a single stage furnace, insisting the cheaper furnace could be adapted. But more seriously, they refused to file permits, so everything they did has to be re-done at my expense. They should've just quoted a two-stage furnace, but the sales person must've thought that I wouldn't notice. So I paid for Martinelli what they asked for, but they only did part of it, and they never filed permits, and warranties are void without permits, so the customer gets to pay someone else to replace it.
Rating Category
Rating out of 5
quality
2.0
value
0.5
responsiveness
0.5
Sean K.
03/2024
5.0
Great service
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Keesha W.
01/2024
5.0
Very professional, on-time, knowledgeable, responded quickly. No hidden or extra cost up front pricing. Quality work
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Richard S.
01/2024
5.0
Personable, quick and responsive.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Owen P. B.
12/2023
5.0
They arrived on time, completed the work quickly, and the prices were reasonable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Barbara V.
10/2023
5.0
Professional every step of the way. Cost was lower then other professionals.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
HC L.
09/2023
4.5
I hired them after getting a second opinion and Augusta came back to finish the job. He used multiple snakes many times and finally decided he needed to look at the pipe in the crawl space. He completed the job even after working in a cramped space and offering me additional tips for keeping the drain pipe clean.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Paula T.
07/2023
4.5
Came on time, did what needed to be completed and was out the door. Even put booties over his shoes. Seems like he had a young man who he was training. Both respectful.
Rating Category
Rating out of 5
quality
4.5
value
3.0
responsiveness
4.5
Yes, I recommend this pro
Doug C.
07/2023
5.0
Martinelli came out, Came out, technician diagnose. The problem with my free estimate. Told me it was a capacitor he had one In the van and fix my problem
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$175
Kimberly H.
07/2023
5.0
Very nice and efficient. They came out right away and fixed the issue very quickly.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Daryl J.
06/2023
5.0
Service was excellent
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
darla H.
06/2023
5.0
clogged toilet on a Sunday! Martinelli Plumbing was here in 90 minutes, unclogged it in 10 minutes, with a discount to boot! Definitely will call again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ed M.
01/2023
2.0
More customer service training for the technician.