They did not respond pretty quickly but we were told the job was too small and they were too busy.
Description of Work: only need a new faucet
Rating Category
Rating out of 5
responsiveness
4.0
Jimmy M.
05/2018
5.0
plumbing
 + -1 more
Services performed in a professional and virtuous manner. Installer was on time and did work in an hour. I was billed for services and no cash or check exchanged. I will use them for further problems that arise in the plumbing aspect of my home .
Description of Work: Install new sink erator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Maryann H.
10/2017
5.0
heating & air conditioning/hvac
 + -1 more
The units were installed within a few hours. All the work area was cleaned up and the serviceman explained everything about the new units, how to clean and winterize them, etc. He also set up the wi-fi thermostat. He was friendly and professional. We have been using Werner for many years and they are prompt and efficient.
Description of Work: We had 2 AC units installed, replacing 2 - 21 year old units. We also had 2 thermostats replaced.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,700
Pamela R.
07/2017
5.0
heating & air conditioning/hvac, plumbing
 + 0 more
Very well. Werner's has worked on our home for years and is always responsive and professional. They are extremely competent, so even if they cost a bit more, the service and quality of work is well worth it.
Description of Work: Repair air conditioning and repair plumbing
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Maryann H.
04/2017
5.0
heating & air conditioning/hvac
 + -1 more
Quick and efficient.
Description of Work: Yearly check-up and cleaning of 2 heater units.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Kirk O.
02/2016
5.0
plumbing
 + -1 more
unknown
Description of Work: Fixed a leaking pipe
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$200
Steve C.
07/2015
5.0
plumbing
 + -1 more
unknown
Description of Work: Repaired heating unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Kirk O.
05/2015
5.0
plumbing
 + -1 more
unknown
Description of Work: repaired damaged pipes in home we purchased. Were great to work with. Very reliable
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan C.
10/2014
5.0
plumbing
 + -1 more
unknown
Description of Work: We had multiple project with the purchase of our new home. Extremely please with the work that was performed and how professional they were. |We will continue to use. |e will continue to use Extremely professional. |
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
April H.
05/2014
5.0
plumbing, heating & air conditioning/hvac
 + 0 more
Everything went smoothly. They were competitively priced and did a good job.
Description of Work: Replaced old AC system with a new gas AC/Heat system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,700
Lawrence L.
04/2014
5.0
plumbing
 + -1 more
Timely, professional and explained problem in detail.
Description of Work: Repair in wall burst pipe
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Suzanne M.
03/2014
5.0
plumbing
 + -1 more
Great - came and repaired the work as suggested at fair price.
Description of Work: Replaced outside shower pipes that had broken during winter freeze.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
david a C.
02/2014
5.0
heating & air conditioning/hvac
 + -1 more
.
Description of Work: Found and repaired tripped breaker in HVAC system.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
Yes, I recommend this pro
$175
john F.
01/2014
5.0
plumbing
 + -1 more
.
Description of Work: "1. replaced a/c compressor,|2.earlier in 2013 installed a wall mounted gas heater and hot water heater."
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
David E.
08/2013
3.0
plumbing
 + -1 more
See above. It's a shame. The Werner brothers are excellent HVAC experts and plumbers. In recent years it has been harder and harder and harder to get timely service.
Description of Work: Didn't respond to request to repair A/C even though we had been clients for more than 20 years. Recently, responsiveness has been poor. Very capable HVAC and plumbing repairs but for last few years responsiveness has been poor.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
1.0
punctuality
3.0
Maryann H.
02/2013
5.0
plumbing
 + -1 more
Everything went very well. Have used them before and always pleased with their work.
Description of Work: We had to have a kitchen faucet replaced. Serviceman was very professional and gave me advice on which faucet to choose. The faucet had to be special ordered but arrived in acceptable time. Serviceman returned and installed the faucet which was a bit difficult but he was very kind and sociable during the time he was here. Very satisfied with the service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
donna D.
11/2012
5.0
plumbing
 + -1 more
Great!!!!!
Description of Work: Fabulous service-----on time and clean------quick from the time my air died---HOT---to cool air!!!!!!!!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Evan O.
01/2012
5.0
plumbing
 + -1 more
I would recommend them.
Description of Work: They reinstalled the garbage deposal and connected two sinks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
agnes M.
09/2010
5.0
plumbing
 + -1 more
He is wonderful and I love him. He does my house every year. He is absolutely wonderful and is so honest. He is fabulous and I would have nobody else. He is excellent overall.
Description of Work: I use James Werner Plumbing & Heating every year, to drain out water in my house, fix toilets, showers and fixes everything. I have used him for 31 years and the last I contacted him was 2 months ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
david a C.
08/2010
5.0
plumbing
 + -1 more
went well,called day before,set time for visit...arrived as stated..had used in past for a plumbing repair and was pleased with their work......
Description of Work: central a/c stopped blowing cold air...tech.checked entire system,replaced interior fuse....
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Helen H.
08/2009
5.0
plumbing
 + -1 more
After being here 45 minutes they were unable to resolve the issue because it was the sewer line that was blocked and it was the sewer pipe that needed to be cleaned. They gave me the name of a company which I called. However, I never received a bill from Werner since they did not resolve the issue...That was great because the sewer guy charged me 350.00!
Description of Work: toilet b acked up..lots of people in house..called Werner; came within hour.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning
FAQ
James Werner Plumbing & Heating is currently rated 4.9 overall out of 5.
No, James Werner Plumbing & Heating does not offer free project estimates.
No, James Werner Plumbing & Heating does not offer eco-friendly accreditations.
No, James Werner Plumbing & Heating does not offer a senior discount.
No, James Werner Plumbing & Heating does not offer emergency services.
No, James Werner Plumbing & Heating does not offer warranties.
James Werner Plumbing & Heating offers the following services: plumbing