We have been providing residential plumbing & heating services for over 20 years in the Somerset County area. We are a small family owned business which prides itself on thorough & thoughtful service to our customers. All of our plumbers are Master Plumbers licensed by the state, so you are getting experienced & qualified help. Our knowledgeable office staff will be able to answer many of your questions when you first contact us. Customers are amazed that we actually return phone calls & emails in a timely professional manner.
Business highlights
34 years of trusted experience
Emergency Services Offered
Services we offer
Residential plumbing, air conditioning & heating service. Furnace installation. Water softener service & installation. Whole house filtration systems. Water heater installation & service. Washing machine & dryer hookup. Gas fireplace hookup. Gas grill hookup. Snake drain & sewer lines. Drain & sewer line repairs. Faucet installations & repair. HVAC. Sump pump repairs & installations. Well system repairs & installations. 5% Senior discount on any repair or service costing up to $200.
Copperhead deserves an A++ rating. I have been a customer for over twenty years. EVERY instance has been "Best in Class". But this latest episode takes the gold ring! Early Friday evening water backs up in basement. The owner/operator immediately calls me back to walk me through the urgent issue at hand. We did "tele-trouble shooting" then "tele-fixing"...Problem solved! This is what's called going above and beyond. I repeat A++, consistent A++.
Description of Work: basement ejection pump
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jean S.
09/2020
5.0
heating & air conditioning/hvac, plumbing, drain pipe, drain cleaning
+ 2 more
Every time I’ve called them, they respond quickly, understand my need for services quickly, especially when pipes freeze or drains clog or hot water heaters die, they show up on time, act professionally, alleviate my stress and provide great service with reasonable prices. I Highly recommend Copperhead Plumbing and Heating!!! I’m selling my house and will definitely leave my Copperhead magnet on the fridge for the new owners!! JS
Description of Work: Plumbing and heating
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
william D.
08/2020
5.0
heating & air conditioning/hvac, drain pipe
+ 0 more
Fast response, even after closing time for their office. Polite and knowledgeable.
Description of Work: air conditioning not working
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
jerome S.
06/2020
5.0
plumbing, drain pipe
+ 0 more
arrived on time, finished within an hour., haven't fully tested but seems to have done the job that was needed. personable worker, wore mask and booties.
Description of Work: replace old, basement leaky cutoff connection to outside faucet
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$279
Stephen T.
08/2019
5.0
heating & air conditioning/hvac
+ -1 more
I have been a long time customer. They provide great service. Highly recommended.
Description of Work: Preventive maintenance check for my heating and AC.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ken S.
07/2019
5.0
plumbing, drain cleaning
+ 0 more
Copperhead tried to talk us out of the 'big' project of analysis, design, and correction for quite a while. They are very prompt when problems occur, so we took their advice every time a stoppage occurred. Then we told them it would be worth the time and money to us to fix the systemic problem once and for all. They corrected the plumbing problem replacing some runs with PVC and changing several 90 degree junctions with Y-connections. They had to go through the wall and ceiling to make the changes. They even did the demolition in such a way that the wallboard pieces were intact and ready to use again. My neighbor, who has the same style house and similar problems, took my advice and hired Copperhead too.
Description of Work: We experienced recurring plumbing problems (stoppages) for years ever since our kitchen and main bathroom were remodeled. We used several other plumbers until finding Copperhead on Angie's list. We have never looked back! A 'real' person answers the phone, people are prompt and polite, and the jobs get done with no hassle.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,067.32
Kenneth E.
03/2019
2.0
heating & air conditioning/hvac
+ -1 more
Furnace blower was noisy, and had stopped once. It restarted after cycling the power. Also had a prior problem with AC compressor. I called Copperhead to inspect. Technician thought the blower fan was rubbing the side of the housing, and if it stopped in the wrong spot, it would get stuck. He wedged a towel under the housing. Also replaced a relay for the compressor. He said the blower motor had irregular resistance readings, but thought it was OK. He seemed uncertain of the blower diagnosis and that it was rubbing, and after making repairs said that actually maybe it wasn't rubbing. Charged $400 for the work. Said that replacement of the blower motor would be $800, and recommended replacing the furnace if it ever went. The day after the technician's visit, the blower motor died completely, with a bad odor coming out of the furnace. I took apart the blower and housing, no evidence the blower fan was ever rubbing, and the towel he wedged in would not have impacted alignment of the blower fan to the housing. Suspect he just felt he had to do something to justify the repair time. I was disappointed that he wasn't able to identify that the blower motor itself was faulty and the source of the loud noise and squeaking. I ordered a blower motor myself, $250 part, along with a $15 run capacitor. About one hour of relatively easy labor, and furnace is up and running again, and quiet now. Giving low rating because of poor diagnosis, and they wanted more for the blower motor repair than was justified.
Description of Work: Inspect and repair furnace and AC
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$400
Response from Copperhead Plumbing & Heating
Hi [Member Name Removed] Most of our customers like Nick and respect that he is conscientious, honest, and has a lot of experience and integrity. He pulled the blower and housing and said the wheel was missing a balancing weight. Normally it would be less to change a blower motor but he would have had to change the wheel to make it right, meaning additional time to run for a wheel and additional cost of parts. Due to the age and condition of the equipment we generally would like to have people put repair money towards equipment replacement. The blower was running when he was there so its tough to say if it would run for a day or a year. He did replace the bad AC contactor which was causing the AC compressor to stay on. I called you and emailed you telling you I am sorry you were disappointed and offered to allow you to put some or all of this towards new equipment. Tom
Henry b. C.
01/2019
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
All work was performed in an exceptional fashion. They were punctual, neat, informative. They are not the cheapest, but when you consider the quality workmanship provided, they represent an exceptional value. They were very creative in solving some unique problems and challenges.
Description of Work: Replaced upstairs HVAC system, replaced two basement sump pumps, rebuilt two shower valves.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Kim F.
12/2018
5.0
plumbing
+ -1 more
Great Job. Professional installation. Tom takes care of everything.
Description of Work: A/C replacement
Rating Category
Rating out of 5
Yes, I recommend this pro
Cheryl B.
09/2018
5.0
plumbing
+ -1 more
Copperhead provides outstanding customer service, and their employees take pride in their work. Tom, the owner is not the typical plumber, instead, he takes time to explain the problem/solution. And his employee, Ben, is a hard worker who takes pride in his work. He should because he is a fantastic plumber.
Description of Work: Sump pump and shower heads
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Peter W.
09/2018
5.0
plumbing, water heater repair
+ 0 more
Very well. On time, neat and clean. Job was not rushed.
Description of Work: Hot water heater.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,350
donna L.
07/2018
5.0
plumbing
+ -1 more
Ben was on time and very professional. He was prepared with a drop cloth and was careful of my home, I appreciated that so much. He listened and understood exactly what the problems were. He showed me what he was doing at each step. He was very thorough. I could not be more pleased. I was a first time customer, and am now a permanent customer. Thank you Ben!
Description of Work: Sluggish toilet & occasional unknown leak
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Steven L.
07/2018
5.0
plumbing
+ -1 more
Excellent. Our technician was Ben and he was great. He explained everything that was going on and completed the job in a timely manner.
Description of Work: Complete toilet repair
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Steve K.
06/2018
5.0
plumbing
+ -1 more
A gentleman named Joe came to replace the regulator. He showed up on time and thoroughly diagnosed the problem and explained the scope of work required. Finished earlier than expected and even helped with another minor problem at no extra cost. Very professional and highly recommended.
Description of Work: Replacing water pressure regulator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$420
Eric L.
03/2018
5.0
plumbing
+ -1 more
Nancy in the office was quick to book the service call and Ben did a great job fixing our plumbing issue. He was on time, personable, professional, and explained the process throughout. He was also happy to answer any questions. In fact, this job went so smoothly he finished early and was eager to answer any other general questions we had, and showed us one quick thing we had a specific question on. We just felt like he was someone who genuinely cared about helping us out and sharing his knowledge. Copperhead will be our go-to going forward, can't say we have too many of those in NJ.
Description of Work: Replace a gate valve that failed with a ball valve.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$285
Richard T.
03/2018
5.0
heating & air conditioning/hvac
+ -1 more
The repair person was punctual, clearly explained what needed to be done, the job was completed promptly, and the heating system has worked well since the repair was completed.
Description of Work: Replace boiler motor
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Andy M.
03/2018
5.0
heating & air conditioning/hvac
+ -1 more
This was a checkup of system that was working. Since there was no apparent problem to correct, it's hard to objectively assess the quality of the service. However, I have used Copperhead Plumbing for other services (water heater, plumbing work) and trust them for quality and for price.
Description of Work: Routine annual checkup of Heating system
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
nancy K.
01/2018
5.0
plumbing
+ -1 more
Very punctual and plumber explained everything they did and related it to code enforcememt. Very professional and had a notebook of set prices for specific services so it was standardized. I appreciated and also got a 1st time discount.
Description of Work: New water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Pravin P.
12/2017
5.0
heating & air conditioning/hvac
+ -1 more
In the peak cold, our furnace ignition stopped. Copperhead responded within hours and were able to fix the issue in time. They explained properly what went wrong and gave other general guidelines for the condition of the furnace. They got the exact parts from outside instead of approximate fits from their van toolbox. Very professional experience right from call handing to actual fixing of issue.
Description of Work: Furnace Ignition was not working
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Anthony S.
11/2017
5.0
plumbing
+ -1 more
Nick came out and did the annual service and replaced float air vent. Then he put a great amount of effort into getting the air purged out of the system. He answered all the questions I had about about the system. In the end everything works great and the system is as quiet as it has ever been since I lived in the house (no air in hot water pipes). Thanks for your persistence Nick. Price was reasonable as well.
Description of Work: Hot water furnace annual service and purging air from system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Greg B.
10/2017
5.0
heating & air conditioning/hvac, water heater repair
+ 0 more
Nick was courteous and laid down tarps & covered his shoes (very important to me). He provided descriptions of any issues. I paid what was estimated. Very good price for exceptional service.
Description of Work: Heating system service, humidifier service, filter replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
10/2017
5.0
plumbing
+ -1 more
On time, very personable, very professional. Solved my immediate problem, then fixed an additional issue.
Description of Work: 1) Sink drain pipe broken & replaced. 2) Leak in basement ceiling that required now 90° junction and sealing the pipes into it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$488
Graham F.
10/2017
5.0
plumbing, water heater repair
+ 0 more
Service went well, and they were able to come right out and fix the water heater so we could have hot water again! Would definitely hire again
Description of Work: Water heater needed to be fixed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
david B.
10/2017
5.0
plumbing
+ -1 more
Work was done professionally and on time. Pleasure to work with Nancy who coordinated the effort. Price was on the high side but was in line with estimate.
Description of Work: Natural gas line for BBQ
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,850
Jane H.
10/2017
5.0
heating & air conditioning/hvac
+ -1 more
Technician prompt, polite, clean, kept me informed - have used this company previously.
Description of Work: Heating system inspection & repairs.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Wells and Pumps,
Dryer Vent Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Screen repair
FAQ
Copperhead Plumbing & Heating is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Copperhead Plumbing & Heating accepts the following forms of payment: Check,MasterCard,Visa
No, Copperhead Plumbing & Heating does not offer free project estimates.
No, Copperhead Plumbing & Heating does not offer eco-friendly accreditations.
Yes, Copperhead Plumbing & Heating offers a 5% senior discount.
Copperhead Plumbing & Heating offers the following services: Residential plumbing, air conditioning & heating service. Furnace installation. Water softener service & installation. Whole house filtration systems. Water heater installation & service. Washing machine & dryer hookup. Gas fireplace hookup. Gas grill hookup. Snake drain & sewer lines. Drain & sewer line repairs. Faucet installations & repair. HVAC. Sump pump repairs & installations. Well system repairs & installations. 5% Senior discount on any repair or service costing up to $200.