Central Jersey Carpet Cleaning & Flood Restoration

I just joined Angies list and specifically searched for this company. I used them when I bought my home and needed the services quick. They use actual steam and not just hot water and the geneleman walked me through the differences between what they do and thier competitors. I actually had a rug that I was replacing, and we obviously didnt car about it. It was pink with black spots on it and just to show me the difference he did a section and I was blown away. Its 2 years later and I still remember them and intend on having them back soon.

The arrangements were made quickly and with ease. The company can be contacted via phone or email, and they respond quickly. They were also able schedule the date quickly as well - I think the work was done less than a week after my call. I was told that there was a crew of three, and that the furniture would be moved, so I was surprised that only one person arrived to do the work. The gentleman who arrived to clean the carpets was exactly on time and was personable and professional. He moved much of the furniture, but not all, and did the work quickly. There were four kitchen-type chairs in the family room that I thought he would move, but he didn't. If I'd have known he wasn't going to move them I would have done it myself. Although I was told it could take three hours to do the three rooms (one hour per room) he completed all three rooms in slightly over one hour. I was pleased that it was done quickly, but it also concerned me that he was in and done so fast. I wasn't sure if it was done too quickly to be thorough. Regarding price, my original estimate was done over the phone based on my estimate of room size, but before I called I measured the rooms. I was told that I the prices had been recently increased but I was given an estimate based on my measurements and the and quot;oldand quot; price which was lower. Upon completion of work the price seemed higher even though I was told again that it was a reduced price. The gentleman said that he reduced the price even further, but it still seemed higher by about $40 than I was expecting - could have been the difference when adjusting room size - not sure. I was told it would take several hours to a day to dry, but it took longer than that - the carpets were damp for a couple of days. Once the carpets dried I was surprised that they were and quot;crunchyand quot; to walk on, and though they initially smelled nice it got a little musty after a day or two. Since I've never had carpets profesionally cleaned before I didn't know if any of this was standard or not. Although I thought these fellows were professional and very nice, plus my father and brother both used them in the past and liked them, if I have the carpets cleaned again I may elect to try another company for comparison.