English Sewage Disposal Inc

New septic system installed in 2015 for a elderly woman. Wanted system to be up to code. Over 20,000.00. Pumped tank out, said it was a 1,000 gallon tank. In estimate of work to be done said 1,000 gallon tank. They hired an engineer for a plan that said 1,000 gallon tank. Go to sell it this year and find out it is not up to code-not a 1,000 gallon tank. Call multiple times and went in person to discuss problem. Never able to speak with the owner. Would not admit responsibility or rectify problem. Would not return calls. Sent an email that they would correct the problem for an additional 5,000.00.

It was great. They called us for a reminder. It been great.

I had no clue I had never had a septic system before but this company never actually did any work and was very belligerent on the phone when I said that the tank was not emptied. He said I did not know what I was talking about and I had to call another company and before he could get there the septic tank started to back up into my home because it was full! The other company agreed with me and had to pump out 1000 gallons and I never received my money back from English. All the other companies I contacted were only 250.00 and this company charged 350.00 and never did any work. the company that I have been with still only charges 250.00 3 years later.

This is my first septic system having moved into a new home from an older home with a public sewer connection, and I was quite pleased. They scheduled my pumping for the same day which impressed me since this was not an emergency. The two guys were friendly and answered my questions about whether or not to use enzymes (unnecessary since everything was working) and when to get it pumped again. They even showed how I could clean the effluent filter myself with a garden hose. Price seemed to be in line with the ballpark figure I'd looked up for a routine pumping of a septic tank. Only problem I had with them that I was told they'd be here between 2:00 & 3:00 in the afternoon and they arrived at 3:30-3:45. Not a big deal for me because I work from home anyway, but could've been a problem if I'd had to be somewhere. This is not going to stop me from using English again, though.

Did a great job. Technician was knowledgable and they called to let me know he would be running 20 mins late. Was in and out in under an hour. Price was competitive and they were able to schedule within a week of the call. Will use again.

Arrived on time and helped me to dig out extra dirt in order to seat lid properly.

The whole process from start to finish went very well on the part of English Septic...it is Mother Nature that caused delays. From the first call and visit to all subsequent calls and visits, each contact person in the area of his/her expertise was friendly, informative, knowledgeable and professional. They answered all our questions and explained each step thoroughly...we never felt rushed. They coordinated all the services including: management, engineers, contractors, tree cutter, well digger, inspections, permits, etc. They always followed through and were on site periodically to check on progress. It is a very daunting and costly experience and we would highly recommend English Septic be the business that takes you through it!

He completed the service in about 30 minutes.They are fine.

I've used them twice. They were good both times, I haven't had any issues. The guy was helpful. I had a lot of questions and he answered all of them. I asked him about a couple of enzyme products, he was very knowledgeable about that. He was in and out pretty quickly. He got here early and left in about 45 minutes. They are really good and we'll be using them again.

They work 7 days/week. Super easy to schedule, showed up on time, competitive price. What's not to like! Highly recommended.

I bought my house 6 years ago and the septic system had just been replaced. I grew up in the city and always had public sewer so the septic tank maintenance was foreign. I started to research what is supposed to be done and saw a recommendation for emptying the tank every few years depending on the number of individuals living in the house. I called English today and spoke to an extremely nice lady about getting the tank emptied. She told me she could have someone at my house in about an hour. When the technician arrived, he found the tank opening (I was no help in locating it). He explained how the system runs through my yard since I was unaware. It took less than 30 minutes and he took a check for the work. I was told to have it emptied every two years from now on. I works out to about $11/month for budgeting purposes, very manageable. I am very happy with the service from the company.

They took my call on a Sunday, and came over first thing Monday morning to do the job. We suspected that the full septic tank was the cause of a drain backup we were suffering with. When they arrived, they confirmed that it was full (and overdue for pumping) but that it wasn't the cause of the drain backup. (We hired a plumber to fix the drain problem and put a note on the calendar to make sure we get the tank pumped again before it becomes "overdue.") I've been using English for 8 years; they've earned my loyalty because this good report is a very typical experience.

We received lower offers from other companies.

The person that came out to do the inspection was very professional and very informative. He explained everything in detail regarding the septic systems condition and operation. I also spoke with the owner, Paul, afterwards because of issues with the septic and he was available after hours and was very professional in his response and helping me understand my options.

Missed their initial appointment date but called to reschedule. Showed up and performed work quickly and left the backyard looking like it did before they arrived.

Service provider was called upon after I gave up on the first company I hired to perform my first pump out of my house I purchased back in Oct. After my septic inspection I was told I'd need to make some minor repairs to extend the longevity of my current system which is towards the end of its life. Paul the owner was quick to email over a detailed estimate for the work needing to be performed and I scheduled the service with him that day. Two days later, one of his tech's Phil was out to property to perform the installation. He was done within the hour and explained how to wash out the filter properly. English Sewage was a pleasure to deal with and I'll certainly be calling them next time work is needed.

Completely satisfied. Price was fair considering the tank had not been emptied in nine years. I would recommend them and use them again.

BTM CONSTRUCTION DID A GREAT JOB THERE PEOPLE WERE RESPECTFUL AND PROFESIONAL. THEY DID THE JOB IN A TIMELY MATTER. ANSWERED ALL QUESTIONS AND CLEANED UP AFTER THEMSELFS.

The technician arrived over twenty minutes early and parked on the street. I went outside. He walked up the driveway to meet me and asked if he was too early. He was, apparently, willing to await the scheduled time, but I said he could begin. He was efficient and thorough. He replaced the dirt and grass over the manhole cover when finished. When the work was finished, he asked whether I had a coupon. We'd used one over a year ago, according to his paperwork, so he thought we might have another. I went inside to try to locate one, but didn't find one. I would have been happy to save some money, but I'm pleased he was thoughtful enough to ask. We've used English Septic multiple times over the years and the result is always the same: excellent service.

When I called the office they were very professional. English has a reputation for being thorough ...that is why I use them. The service went well and I am satisfied with everything regarding the service itself. The technician however asked me if I was married and told me I was pretty. Neither of these comments were welcome or appropriate.

They were excellent and everything was great. They showed up on time and knew exactly what they were doing. This company found my tanks, opened them up, pumped them out and inspected them. I have nothing bad to say about them. Their price was excellent; I was very happy with it.

The experience started strong, and ended strong. I thought the communication was lacking on the "follow-up" process. They relied only on email to communicate and it was in my "junk" folder. I spent alot of time in the middle of this long process calling English vs. them calling me proactively to let me know what was happening with regard to timing.

The work performed went very well for the most part, and considering this was major work right before the Christmas holiday season, it was done very efficiently. The only real problem I had was at times the communication via e-mail was a little late - and I would have appreciated a little more feedback as the job was progressing. The aftermath of the job was where I had some minor issues - they were to restore the grading to the lawn where most of the work was performed - the machinery used to do the job was often times not confined to primarily the work area, so there were a number of rutted areas - some of which could have been evened over better. Also, the trees that were removed in order to complete the job were not removed from my property, but were instead stacked where I had some existing tree debris. They also left a small pile of dirt in my backyard. The driveway around my house I felt could have been replaced with the stones in kind - most of my driveway is now dirt and eventually I will need to overlay it with asphalt or some other surface - as in its present condition it gets quite muddy after a good soaking rain. However, the new septic system works very well and I no longer have the difficulty with the wastewater from the house that I used to have.

The job went very well and the problem was solved. We have used English Sewage several times over the last few years. Although there are companies who pump out septic systems for a cheaper fee, the expertise of the people at English Sewage is worth every penny.

There are excellent. So they said that we could do it if you like, their price seemed pretty reasonable. They're pretty honest and upfront they will give you a price and they will be honest with you and they will do what they say they are going to do.