K-HOELER PLUMBING & HEATING INC

Keith quickly returned my phone call for a quote and had Ryan out for an estimate that same day. The estimate was reasonable and he was able to schedule me for the following week. His guys showed up on time and completed the job exactly as described in the estimate. They were neat and it really looks great. Will definitely use again for other plumbing needs!

He was really good. He was really pleasant. Most of the times when you get someone under contract they aren't very good because they know they are getting paid regardless, but he was very good. I'd give him all "A's". He did a good job. He's reasonable. When I have to call for a plumber I call for him, he returns your calls.

fix the problem the first time. Very professional.

very well. Requested him under my home warranty contract

What did the provider do? Nothing, absolutely nothing. No phone call, no follow up after $100 deductible paid through HMS Home Warranty Services. HMS is a separate issue onto themselves. Atrocious customer service. No calls or follow ups like their partner Hoeler Plumbing. 5 days go by since claim was filed. We had to call to follow up on status each time- no reply at all. DO NOT USE THEM.

I use them for all my plumbing needs, price might be a little higher than some but they do the job right the first time.

I called and told them to come back and fix because I paid over $600 to fix problems and only 2 weeks later the same problem happens again. If they don't know how to do something they should not offer to do it. I don't mind paying as long as the problem is fixed. I would never recommend them to anyone ever, and I will never use them.

Carl came to my home well within the time I was told. He was very cordial and polite and placed covers on his shoes upon entering my house & each time he went to his truck. He diligently fixed the faucet then unclogged the sink which developed scratches over time. After which gave me recommendations & took measurements for replacing the sink in the future. Carl did a great job and I shall contact him for all my plumbing needs. I highly recommend him!

This was an authorized replacement under my home warranty company. Unlike many of the contractors that home warranties send out, Keith was professional and he worked with me to expedite the process as much as possible. I was surprised how responsive and accessible he was as he called me and the home warranty company multiple times until the job was approved, scheduled, and completed. He actually helped me a lot with my home warranty, which was a blessing. All of this was so helpful as I am an out-of-state landlord and cannot be onsite to oversee and schedule repairs. My cost as listed below was my share of the price as home warranty paid the balance.

Wouldn't know because they never called me back. I would not recommend anyone that can't return a phone call within 48-72 hours.

Spoke to owner Keith Hoeler on phone, scheduled appointment for same day service. Team member Ryan arrived as scheduled. He placed booties over his work shoes before entering the house. He diagnosed the problems that I had outlined on the phone earlier. He also discovered a potential disaster in the making (my words) for the main sewer line had a significant blockage. He explained what was to be done and gave me the cost of same in writing to agree to before proceeding. All work was also conferenced with the owner before being completed in a neat and professional manner with a most pleasant demeanor. As Ryan proceeded he was joined by Keith, to help in the tasks to be completed. No surprises, just excellent work by fine men who take pride in their trade. I highly recommend them and will definitely call them in the future as the need arises.

The plumbers arrived on time, shut down the system and spent 4 hours removing the hundreds of pounds of rusting cast iron pipe and preparing the existing remaining waste fittings to tie into the new PVC. This involved cutting the cast iron stack to the roof vent, the connection to the main house clean-out and cutting each branch to the toilets (2), sinks (3), tub, shower and washer trap. Starting at the main house clean-out, they designed and assembled new PVC piping to each branch fixture and to the main vent stack. They re-set the two toilets with new seals. They turned on the system and tested each connection. No leaks. The entire process took approximately 9 hours and the results were perfect. This is the fifth project the guys from K. Hoeller accomplished and like all the previous jobs, this was done right the first time. Thanks to Keith, Carl and Ryan for another job well done.

Prompt, clean, advice excellent, work done quickly.

Prompt, professional and very easy to work with.

Very professional, neat and punctual. would definitely recommend!

Provider was thorough, quick and professional. There was no mess. Would hire them again in future.

he held off providing me a quote for weeks and they simply gave me a high quote to get it off his list to do things.

My message on Angie's list was never responded to so I called the office directly and left a message. Over 24 hours later I received a VM that he had been away from the office. No problem, so I called back later that day and left a message to set up an appointment to see the problem and explained that there is a bigger job behind the current one (sewer gas in the house). It has been 36+ hours and I have not gotten any phone call in reply. We have hired another plumber as the sewer gas problem had to be fixed. Then we are replacing all the main pipes in basement and then are adding a room that needs baseboard heating. He missed out on a nice opportunity (probably a total of $7K). The other plumber, Russo answered my call and had someone here within 3 hours. I could have waited and would have as Keith Hoeler was recommended by a friend. I understand a small business, but I gave this plenty of time. I now question the ratings and the effectiveness of Angie's List.....

Keith and Carl are top notch - they are excellent plumbers who do not cut corners. Their goal is to get the job done right every time and be customer-centric in the process. They have earned my trust over the last 6 years and are my exclusive plumbing and heating professionals.

I've used Keith Hoeler many times for routine plumbing repair. He is always polite, professional and prompt, as well as being a competent plumber. Everything he's fixed has stayed fixed.

I was called back almost immediately when scheduling my appointment. They are very professional and showed up even a few minutes early. The work and pricing was explained first before anything was started. I was very pleased with the work completed.

Easy to deal with, professional - Keith and his crew are competent, reliable and fair.

We have had K-Hoeler Plumbing fix and install a number of things at our house. They are responsive, polite, and extremely easy to work with. I would highly recommend them!!

I have ancient plumbing so it was not easy to work on. The person they sent was very efficient. I was on a short lease and had to find someone quickly. They had a very quick response, and worked well around the weather. I was very impressed with their overall service.

After reaching out on Feb 11th to this company through Angie's List, Keith responded the same day. In order to put an estimate together without coming out to my house, Keith requested pictures of the old and new bathroom faucets and the thermostatic valve set up in tub . I sent the pictures (same day) and have not heard from company since. I even sent a follow-up email to Keith on the 18th and still no response as of the 21st.