High Grove Tree

We had the fire pit installed in 2013. After 1 1/2 years of use it started to fall apart from the inside out. I contacted the owner in May to have him come take a look at the the issues. Would say he would come, never show up. I even texted him pictures, still no show. Finally got him there in September. Was surprised but stated he stood by his work and that he would fix and replace it. demolished the whole thing and left a whole in my patio covered in a tarp ended up not coming back to finish the work. Very dangerous considering I have two small children. I had to get a lawyer involved and send a letter. They came back to work on it but as of today it is still not finished. I feel that landscapers rely heavily on their reputation to be successful. I am shocked that this company is still in business.