Royal Cleaning offers a variety of residential and corporate cleaning services, performed by highly trained personnel and using quality cleaning methods and modern practices.
We believe in establishing long-term relationships built on solid foundations of superior service, expertise, communication, and innovative solutions. Additional emails - sam@royalcleaningllc.com, royalcleaning03@yahoo.com. Additional phone number: (973) 868-8949
Business highlights
21 years of trusted experience
Emergency Services Offered
Services we offer
Deep cleaning, rubbish removal, steam cleaning, & water damage restoration.
Description of Work: Need my whole house cleaned - 5 bdrms/ bthrms, 3 story home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Lin G.
12/2017
5.0
house cleaning
+ -1 more
Excellently
Description of Work: Clean house before moving in.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Doris K.
06/2017
5.0
house cleaning, floor cleaning
+ 0 more
Very well done.
Description of Work: Cleaning of 2 rooms, bathroom, & kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Anne T.
06/2017
4.0
house cleaning
+ -1 more
fine, very nice ladies
Description of Work: housecleaning
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Judith E.
01/2017
5.0
house cleaning
+ -1 more
I thought they did a very good job
Description of Work: Deep housecleaning services and paid extra for refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Louis F.
07/2016
5.0
house cleaning
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Melissa B.
06/2016
5.0
house cleaning, home remodeling
+ 0 more
unknown
Description of Work: A great clean at a discounted rate. Cleaned everything on my list!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Anna S.
05/2016
5.0
house cleaning
+ -1 more
.
Description of Work: I purchased an Angie's List deal for $200 for 8 hours of cleaning. Two very nice ladies showed up at 9am which was earlier than I expected but was not an inconvenience. They thoroughly cleaned two floors of my house and I was pleased with the overall results. I will definitely consider using them again in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Amy F.
05/2016
5.0
house cleaning
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Robin H.
04/2016
5.0
house cleaning
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rachelle M.
04/2016
4.0
house cleaning, home remodeling, floor cleaning
+ 1 more
unknown
Description of Work: Let me preface this by saying I've never hired anyone to clean my home or apartment before, so it's possible that some of my criticisms don't hold much water. However, I grew up in a household that regularly hired cleaners, so I do feel I have some basis for comparison. | |Two women from Royal arrived just a hair shy of the one-hour arrival window and spent the next 4 hours cleaning 3 out of 4 floors of my home (I requested that they not do the attic, as we spend the least amount of time up there and wanted the focus on the spaces we use most). | |The women were friendly and professional in demeanor, confirming what products I wanted used before getting to work. I work from home so tried to stay out of their way as much as possible but was able to see the progress they made as I moved from one floor to the next. | |Overall they did a really nice job. Our home is worlds better than it ever has been in terms of cleanliness. And full disclosure, my husband and I are truly TERRIBLE at keeping house. Our habits don't draw bugs or mice, and we're not hoarders, but we're definitely slobs, and the women from Royal erased so many of our sins. | |However, upon close inspection, I am finding a number of things they overlooked (I pointed out a couple things just before they left, and they fixed them, but there were more). Since I bought a deal that was advertised as a "deep cleaning," these are things that I feel should have been done. A short list of what I'm finding: | |1) None of my hanging artwork was dusted at the tops of the frames, where dust collects. No artwork glass was cleaned. |2) Quite a few doorways and window casings were not dusted along the top either. |3) Baseboards and moldings were inconsistently cleaned. |4) Light switches and the areas around doorknobs were not cleaned. |5) Some areas of dust and cobwebs remain on walls and in light fixtures. |6) Sink fixtures do not appear to have been thoroughly cleaned. |7) Bathtub/shower door was cleaned but not wiped to a shine (it's cloudy) |8) Bedframe was not dusted in master bedroom. |9) Media center in living room was not thoroughly dusted. |10) Some grease/residue still adheres to kitchen cabinets near the stove. |11) Some sections of the kitchen floor needed a harder scrub. | |Again, I think they did a decent job, and because I lived so long in NYC where I'm used to paying a lot for everything, I feel it was worth the price paid, but I don't think I'd hire them again in the future because of the oversights mentioned above. | |
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
$200
Alana Z.
02/2016
5.0
house cleaning
+ -1 more
unknown
Description of Work: Great move in ready house cleaning! Left flowers as a nice house warming welcome. They were great to work with and communicated well.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Tonya L.
01/2016
4.0
house cleaning
+ -1 more
unknown
Description of Work: General house cleaning
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
$250
Larisa D.
01/2016
5.0
house cleaning
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$125
lourette A.
12/2015
5.0
house cleaning
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Luma A.
11/2015
5.0
house cleaning
+ -1 more
unknown
Description of Work: Very thorough and professional. Great cleaning!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Margaret D.
11/2015
4.0
house cleaning
+ -1 more
Overall, very well.
Description of Work: Cleaned my 2-bedroom apartment
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
judith E.
09/2015
4.0
house cleaning
+ -1 more
unknown
Description of Work: Cleaned beautifully. After 6 hours they said they would need to go beyond hours agreed upon to complete job -- something they should've known when they first looked at the apartment. I was very upset and complained to the owner, who made it right. So in the end the right thing was done, but I did not appreciate that they didn't tell me upfront that they would need more time. I would use them again because they did do the right thing at the end and they cleaned beautifully.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Angela H.
09/2015
4.0
house cleaning
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Amy P.
11/2013
5.0
house cleaning
+ -1 more
If you are looking for a great cleaning service, search no more. Royal Cleaning is professional, reliable and they do a fabulous job! My house sparkled! Once you meet Michael you will feel completely at ease that your house is in great hands. The time and energy Royal Cleaning has saved me is priceless! I look forward to using them again and again.
Description of Work: Cleaned my entire house from top to bottom!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Royal Cleaning
Thank you so much for your kind words.
Scott G.
10/2013
5.0
house cleaning
+ -1 more
This was our first time using this company and I would recommend them to others and use them again. We just bought a new home and it needed a good cleaning before we moved stuff in. They did a great job and were affordable and they even left flowers when they were done. The customer service was great and we had no trouble getting an appointment that worked for us.
Description of Work: Cleaned floors, fridge, oven, bathrooms, kitchen, ect.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Royal Cleaning
It was a pleasure working for you.
Vinay P.
07/2013
5.0
house cleaning
+ -1 more
They were actually really good. I was really pleased with the service they provided. I just bought a new townhouse and the place was a complete dump, the refrigerator was smelling, it was really dirty. I asked them to just clean the bathroom and the kitchen and it took a lot of time and I was very pleased with the effort they put in.
Description of Work: I used Royal Cleaning a month ago for housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$125
Response from Royal Cleaning
Its a pleasure to work for you.
Susan D.
04/2013
5.0
house cleaning
+ -1 more
Royal Cleaning has been my service for several years now and has always come through. They are dependable and very reasonable and I am always happy to refer them to friends and family in town, many of whom are now regulars like myself. Kudos to Michael and his entire team. :)
Description of Work: General house cleaning which includes complete kitchen and appliances, dusting, vacuuming, polishing wood, ceiling fans and vents, washing all tile, and hardwood floors, basement, 1st and 2nd floor throughout, etc. They leave nothing behind, taking all trash with them. They always bring their own supplies, but are always happy to use any product that I may provide if I prefer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from Royal Cleaning
Thank you for the ongoing business we are very grateful.
Jerry S.
06/2012
5.0
house cleaning
+ -1 more
They are without a doubt the most professional cleaning company I have ever worked with. They are very attentive to detail and Nina makes a point of reviewing what has been cleaned every time the crew comes.
Description of Work: I use Royal Cleaning Service for housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Peter C.
12/2011
1.0
house cleaning
+ -1 more
From start to finish they were horrible. My wife supervised them throughout the day. Not one piece of bedbug infested furniture was placed in bubble wrap. It was just carted outside to a truck. This went on all day. Plastic bags were utilized, but they were not commercial quality, nor were they filled half-way. They were packed to the brim to the point you couldn't even close them. My wife called the owner of the cleaning service who came over and had to inspect. He was very apologetic, but nevertheless, still presented us with an enormous bill. They are unreliable and I would not even recommend them to an enemy. We need to hire another cleaning company to come in a clean up after THEM. :-( ***** UPDATE, February 2012 ***** I think this is a critical piece for ALL Angie List subscribers. This company (Royal Cleaning) complained about my report. Look at the email that was sent to me from Angie's List!! Thank you for your report on Royal Cleaning. It appears we may have attributed this report to the wrong company in our database. The company has indicated that they do not have record of doing business with you, and has requested that we contact you for confirmation. In an attempt to maintain the accuracy of our data for you and your fellow members, we ask that you take a moment to review the information below: Company Name: ROYAL CLEANING Contact: Michael Astorino Address: 98 Broughton Ave, Bloomfield NJ 07003 Phone: (973) 743-0100 Phone 2: (973) 980-8117 Email: mike@royalcleaningllc.com Website:http://www.royalcleaningllc.com Does this look like the company you dealt with? If so, we would appreciate any additional information you could provide to further clarify the report. Do you remember the time frame in which the experience took place? Do you remember who you dealt with? Did another member of your household act as the primary contact with the company? Do you have any clarifying documentation i.e. invoice number, receipt, estimate, or contract? To confirm this report, simply reply to this email with answers to any of the above questions. If we do not receive your confirmation within seven days, your report will be temporarily deleted from our database, but can easily be reinstated if you so choose. Thanks for taking a moment to consider this situation, and thanks for joining us in the fight for better service! ----------------------------- So I responded to Angie's List, scanned in my credit card receipt for exactly $2,712.50 that they ripped me off for, and proceeded to substantiate EVERY shred of evidence. I cannot believe that this already slimy company would try to get an "F" rating off their record here by challenging me. They picked the wrong guy. I documented everything. The only think I did NOT do (and I can kick myself in the rear for it) was take photos. Oh, how I wish I could have taken photos!!! Stupid, stupid, stupid, stupid!! Nevertheless, if you are reading this and have ANY doubt about the validity of this company, you had better think twice. In fact, I'm going to send a copy of this report to the Management Company that swore they were "the best" to use and that they use them faithfully in their complex. OPEN YOUR EYES, ARBOR HILLS!! They may be ripping the crap out of you, too!!!
Description of Work: The company is retained by a Condo Association and we were told to use them as part of a bedbug infestation that required a company specializing in eliminating bedbugs was hired. They were told by the Exterminating Service that all furniture had to be bubble wrapped before being taken out of the condo and loaded onto a truck. Also, all other items (clothing, towels, curtains, photos, frames, etc.) was to placed in commercial grade, black plastic bags half-way.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Floor Cleaning and Waxing,
Kitchen and Bath Remodeling,
Pressure Washing,
Biohazard Remediation,
Basement Remodeling,
Mold Testing & Remediation,
Homebuilders,
Water & Smoke Damage,
Upholstery Cleaning,
General Remodeling,
Garbage Collection
FAQ
Royal Cleaning is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Royal Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Royal Cleaning does not offer free project estimates.
Yes, Royal Cleaning offers eco-friendly accreditations.
No, Royal Cleaning does not offer a senior discount.
Yes, Royal Cleaning offers emergency services.
No, Royal Cleaning does not offer warranties.
Royal Cleaning offers the following services: Deep cleaning, rubbish removal, steam cleaning, & water damage restoration.