Not well, wrong equipment for the application and refuses to correct the issue now that he's been paid 12k for a top of the line system that doesn't work with zoning. Lennox specifically says the system won't work if zoned, in the installation manual!!! This guy is out for the money only and couldn't care less if the systems he installs works
Description of Work: We replaced our HVAC systems with a top of the line Lennox system, heat and AC, both 2 stage and high efficiency. We went with Chris Speer's recommendation as he's been maintaining our systems for a decade. The system he recommended doesn't dehumidify when cooling the house and the furnace doesn't work well with zoning either. He admits he didn't know how the systems worked and refuses to correct the system. We paid him 12k for a system that doesn't perform as promised. He doesn't know how Lennox system work or whether they function as promised. Lennox doesn't seem to care either. Save yourself money and getting taken advantage of by using another HVAC contractor.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
$12,000
George W.
04/2013
5.0
heating & air conditioning/hvac
+ -1 more
They're Lennox dealer, which was what I wanted. They weren't the least expensive but I think in the long run, they were. He came in and just the way he did the estimate, he looked at the duct work, he knew what size it was, he didn't have to measure anything, he has done it before and in fact it's just him and his brother that does the installs. He came in and he did the job. When we needed a plumber and have some work done before he even started, Speer came in with a cost-effective solution so I think I got the better deal and I can't say enough about him. I had a problem with the thermostat, both brothers came out the following day and really wanted to get to the bottom of the situation. As it turns out, it was a problem with Lennox and Lennox is a great company to deal with. I talked to them on the phone, they called me back and what it was was a Wi-Fi thermostat that wouldn't connect to their server, it turns out their server was having a problem. Ted Speer & Sons really did the job, they wanted to make sure I was satisfied, they always called back to ask if it's working because Lennox said it's working now.
Description of Work: Ted Speer & Sons came out and installed the HVAC system.
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Service Categories
Heating and Air Conditioning
FAQ
TED SPEER & SONS is currently rated 3 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: Closed
TED SPEER & SONS accepts the following forms of payment: Check,MasterCard,Visa
No, TED SPEER & SONS does not offer free project estimates.
No, TED SPEER & SONS does not offer eco-friendly accreditations.
No, TED SPEER & SONS does not offer a senior discount.
No, TED SPEER & SONS does not offer emergency services.
Yes, TED SPEER & SONS offers warranties.
TED SPEER & SONS offers the following services: heating and air conditioning sales and service