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Rotor Rooter

Plumbing, Drain Cleaning, Sewer Cleaning

About us

Plumbing Experts For Over 75 Years catering to Homeowners. Business houses. Industrial and Municipal. Operates businesses in more than 100 company-owned branch. Independent contractor territories & approximately 500 independent franchise operations, serving approximately 90% of the U.S. population and parts of Canada.

Business highlights

89 years of trusted experience
Emergency Services Offered

Services we offer

Provide full service plumbing maintenance and repairs and clogged drain cleaning. 24 hours a day. including toilet repairs. Specialty: emergency services. Licensed & Insured Technicians.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.812 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
8%
3
0%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.7
value
4.1
professionalism
4.8
responsiveness
4.3
punctuality
4.8
Showing 1-12 of 12 reviews

Fred B.
12/2018
5.0
sewer cleaning
  + -1 more
We haven’t had our sewer line cleaned in quite a while and since we’ve had a lot of rain during the last few years we thought it was a good idea to have the drains cleaned. So we called the local Roto Rooter Company to do a preventative cleaning. Their technician was very friendly, had the right equipment and knew what he was doing. He completed the cleaning in less than an hour.
Description of Work: SEWER CLEANING

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$267

Patricia L.
12/2018
5.0
plumbing
  + -1 more
He checked inside the hose to see why toleit water was backing up in my tub. He want outside and checked the trap. He found out the trouble was roots growing in my pipe. He cleaned them all out and now everything is great. He was very professional and friendly. He knew his stuff
Description of Work: Plumbing pipe service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500.25

Jillian F.
04/2018
5.0
plumbing, drain cleaning
  + 0 more
RR plumbing came hours after we called on a week night. Rafael #340 came and fixied it quick. He was very nice and explained how to prevent this from happening again. I was very happy with the service.
Description of Work: Unclog sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joselyn F.
05/2017
5.0
drain cleaning
  + -1 more
We seem to keep getting clogged backs. They said it was from roots on the trees. They came in and did a professional and everything. They came in with the microscope and looked at the clog and stuff.
Description of Work: It was for drain cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$100

Grishma P.
02/2017
5.0
plumbing, drain cleaning
  + 0 more
I have been using them for years so I don't know what the standard price of the service is. I would definitely like it lowered. Quality is very good. Their responsiveness is very good. Their punctuality is great.
Description of Work: For plumbing, I have used Roto Rooter. They did snaking of the toilet.
Rating CategoryRating out of 5
Yes, I recommend this pro
$170

Kenneth W.
10/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: cleared sink line to the street

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Stella W.
09/2015
5.0
drain cleaning
  + -1 more
It was good.
Description of Work: They cleaned out the trap system and had a leak but they could not find it. They did say it was coming from outside.
Rating CategoryRating out of 5
Yes, I recommend this pro

Diane C.
06/2015
5.0
drain cleaning, plumbing
  + 0 more
....
Description of Work: ....
Rating CategoryRating out of 5
Yes, I recommend this pro
$500

Francine B.
11/2013
4.0
plumbing
  + -1 more
I used them last Saturday. They were good and professional.
Description of Work: I used Rotor Rooter for plumbing service. They cleaned up the sewer truck.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

Caroline C.
11/2013
5.0
plumbing
  + -1 more
They were excellent. The guy was so professional and just phenomenal with us. The guy came and even though he thought he finished the job, something else broke he drove back an hour that night and stayed extra hours on his day off. He was excellent and he did a phenomenal job finding the problem and fixing it.
Description of Work: We used Rotor Rooter to do our pipes under our house that had busted up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynda S.
09/2013
1.0
plumbing
  + -1 more
The plumber was orginally schedule for 9-11AM the previous Saturday, never showed up, called to reschedule at a 2 hour increment all the way until 9:30pm. We waited for the whole day! Got a call at 9:30pm, the plumber won't make it so we reschedule for the next day at 4-6, again, never showered, called and said the plumber is delayed but can't give us a time frame because the operator did not know. Same story, rescheduled for the following Thursday, called the day before and said forgot to get the insurance forms, so rescheduled for Friday and I called to confirm the night before that insurance is taken care of since that was the only reason that the plumber couldn't come on Thurday. So we waited for Friday, NEVER SHOWED UP! I called them because I was tired of waiting and had to go to work, the operator said the plumber is delayed, not sure when he can get to you and did we do insurance yet? COMPLETELY DISORGANIZED and have to respect for other people's time. AVOID AT ALL COSTS!!!!
Description of Work: Horrible! They have rescheduled my appointment numerous times and the plumber never showed up!

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Alexandra S.
07/2012
5.0
plumbing
  + -1 more
He came and did the job really fast.
Description of Work: He cleared out the roots from the drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$252

    Contact information

    2 Lake St Bergenfield, Bergenfield, NJ 07621

    www.rotorooter.com

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Sewer Cleaning

    FAQ

    Rotor Rooter is currently rated 4.8 overall out of 5.
    Rotor Rooter accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Rotor Rooter does not offer free project estimates.
    No, Rotor Rooter does not offer eco-friendly accreditations.
    No, Rotor Rooter does not offer a senior discount.
    Yes, Rotor Rooter offers emergency services.
    Yes, Rotor Rooter offers warranties.
    Rotor Rooter offers the following services: Provide full service plumbing maintenance and repairs and clogged drain cleaning. 24 hours a day. including toilet repairs. Specialty: emergency services. Licensed & Insured Technicians.

    Contact information

    2 Lake St Bergenfield, Bergenfield, NJ 07621

    www.rotorooter.com