Description of Work: I called him on 7/27 because I had an indoor water leak. The woman who answered the phone said he would call me back. I didn't hear from him, I called again on 7/28 and spoke to Kevin. He said he would call me on 7/30 and let me know what time he would come. He never called. I called another plumber.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Linda H.
03/2015
5.0
plumbing
+ -1 more
Very good service, would definitely recommend to friends and neighbors
Description of Work: New water Heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marilyn C.
01/2015
2.0
plumbing
+ -1 more
I called him at the recommendation of another contractor. He came with a helper and looked at the job and said it was small and inexpensive and would only take about 1/2 hour but he didn't have the parts. Said he would try to come back later that day but didn't. I called a few days later and left a message to schedule him to come back but he never returned my call.
Description of Work: I need a small cooper pipe replaced in my basement. After 3 calls he came and gave me an estimate which I agreed to but he never came back to do the work and didn't return messages
Rating Category
Rating out of 5
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
Imelda E.
12/2014
5.0
plumbing
+ -1 more
We had a major leak in our laundry room and our insurance company dispatched a plumber - who will remain nameless - to fix the problem instead he created an even bigger one by breaking the main pipe in the crawl space and leaving withouth telling us. It took us two weeks to realize it when we started smelling a foul odor permeating from the crawl space and when my husband went to check it out it was evident that all the waste from our 3 bathrooms had found a home in the crawl space. Enter KGH Plumbing, Kevin immediately realized the emergency and fixed the problem. Kevin Barlowe, the owner, did the work himself and, qexplained to us in detail what had happened, before leaving. Today he called to make sure that everything worked and told us to call if any problems. Unusually great customer service. We will use KGH for all our plumbing and air conditioning needs and highly reccommend the Company.?????
Description of Work: Repaired a 3" stack - cap was broken and was causing crawl space to flood
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Mercedes P.
07/2014
4.0
plumbing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
Mercedes P.
01/2013
5.0
drain cleaning, plumbing
+ 0 more
Kevin came to service my burner prior to turning on my heat for the winter. When performing this service he discovered the pump was not working and replaced that part the next day. I have Kevin come annualy prior to the winter to check my burner and repair any other leaks or plumbing issues.
Description of Work: KGH serviced and replaced parts on my burner and checked a gas leak on my kitchen stove. I've been using Kevin from KGH for years and would consider him an expert, very honest and professional plumber. He originally came to my house to repair other plumbing issues 5 years ago---I've used him several times since then and would never call anyone else.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$500
Patricia V.
10/2011
2.0
plumbing
+ -1 more
We contacted this provider for an estimate for a bathroom renovation after they were recommended by a friend. A gentleman came the next day to review the job and advised it was pretty simple, he'd get us an estimate in a day or two, and would probably be able to do the work the following week. When no estimate was received in three days, we phoned him back - on his cell - and he apologized and said he'd get the estimate out right away. Next call was to the office, then to the cell again,, then the office, then the cell, and that time we were told the estimate was going in the mail in the morning. FIVE WEEKS after this whole debacle began, we contacted another plumber. Just a note - it's four months after the initial visit and we STILL don't have that estimate. Guess it's lost at the post office, right?
Description of Work: Other than a visit to review the scope of work in order to provide an estimate, no services were performed.
Rating Category
Rating out of 5
responsiveness
2.0
punctuality
4.0
barry N.
10/2011
5.0
plumbing, drain cleaning
+ 0 more
Called Kevin. He is usually very busy (the good ones usually are). Told me he'd try to get over by a certain day (no promisses), Called later that evening asked if he could come first thing in the morning at an agreed to time. You could set your watch at the time he showed up. He cares about his customers. You get him to promiss a time and he will be there. Problems fixed quickly and efficiently. As far a price, I have not received a bill as of yet. He is usually fair. He is clean, respectful, and knowledgeable.
Description of Work: 1) Repaired a leaking supply valve to the toilet tank. 2) Cleared the shower drain.
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Service Categories
Plumbing,
Drain Cleaning,
Septic Systems
FAQ
KGH INC is currently rated 4.5 overall out of 5.
No, KGH INC does not offer free project estimates.
No, KGH INC does not offer eco-friendly accreditations.