Aboveground pool needed to have new liner put in with foam to walls and gorilla pad on bottom. proceeded to take pool apart. told me they did not use gorilla pad that costs me over $70 but taken out and dirty so no return. Said did not fit. You are supposed to cut to fit. Took off rails and did not check where to replace just threw on after putting in liner crooked. Just complete fiasco. Had other pool company who came and verified pool now crooked and wrinkled liner. Showed me the rails that were wrong. Told me horrible job for $350. I called and I had these guys back who lied constantly and said way pool was before. Of course sure they were drinking again. maybe with the drink crooked normal to them. Never would I refer anyone to this company who would not even stand behind work performed, or come and see the damages done by their workers. Told me these workers subcontracted, but wore Pool and Spa Doctor shirts. Liars all.
Description of Work: referred me to 2 guys with pool and spa doctor shirts on. Came to home enibriated did the worst job. Jay and some friend w girlfriend. On a job. great.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$350
maria C.
04/2013
5.0
swimming pools
+ -1 more
Great experience, I would highly recommend.
Description of Work: Pool & Spa Dr. has been servicing our pool for about 5 years. They are always responsive to whatever our needs are, from simple questions to the installation of a new filter. The staff is professional and courteous and the work is always done right.
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Service Categories
Pool Sales Construction and Installation,
General Remodeling
FAQ
POOL & SPA DOCTOR is currently rated 3 overall out of 5.
No, POOL & SPA DOCTOR does not offer free project estimates.
No, POOL & SPA DOCTOR does not offer eco-friendly accreditations.
No, POOL & SPA DOCTOR does not offer a senior discount.
No, POOL & SPA DOCTOR does not offer emergency services.