Barton Carpets & Floor Covering

Free estimate and as we were unsure if we wanted an area tiled or not, they allowed us to keep both the carpet samples and a ring of tile/linoleum samples. We ended up doing the tile ourselves, as the price for that was fairly high, and it was nice to have the carpet sample (a large sample, not a tiny one) to take to the store when picking tile and grout. The price and quality of the carpet and pad was great. They didn't push us into the most expensive one, made suggestions based on our lifestyle, family makeup, and location where it was to be laid. When the time came for installation, they were quick and professional. Highly recommend this company!

This has been a terrible experience and continues to be a problem. The floor needed to be leveled prior to installation. I ripped the old floor out myself and showed the salesman exactly the issue with leveling. He assured me that it was no problem and everything would be fine. After the floor was installed, it was like a springboard right in the middle of the room because no effort was made to level it. Additionally, the molding between rooms was incredibly sloppy and lasted only a couple of days. Rather than install a proper molding, the installer laid a flat strip of something with globs of glue in an effort to hold it down. It lasted a couple of days before it came up entirely and was never functional. We expressed our concerns and they came out again in an effort to fix the problem. The floor was less springy but still not acceptable. If a laminate was not appropriate for this floor, they should have said so from the beginning. If it is appropriate, they should be able to install it correctly Also on the second visit, they replaced the molding with something that looks trash picked. It came right up and was a flat piece of molding glued over a gap i the floor. It looks like a piece of T molding that was ripped up somewhere else and recycled. We now how some options. I can move my furniture for a third time and see if they can finally fix it on the third attempt. Or we were offered a carpet that we would have to pay for. Neither seems viable. I think at this point my only recourse is to hire a floor installer who knows what they are doing to fix it, and then take Barton to court for the cost of repairs. Our family has used them a few time in the past with good results, this has been a disaster and we will definitely never use them again.

I needed carpet for three rooms and stairs; and vinyl in the bathroom. Price and quality were my biggest concern. I shopped around at four different flooring places and each sales person had their own spiel as to why they had the best quality. I learned a lot (maybe too much) and found that quality was all pretty similar depending on what you wanted to spend. In the end, Barton?s Carpet beat the price of the three others. Their staff was very nice and easy to deal with also. I didn?t feel pressured, which I liked. The owner, John, was very hands on. Tom, the installer, came with his crew and they seemed very knowledgeable. Tom even helped with an additional little flooring issue. The whole install process was fairly quick, smooth, and very clean. Most importantly, the floors looked great when completed. For the price, I would definitely recommend Barton?s Carpet.

I have been a Customer of Barton Carpets before. I first had carpet put in my home. Jerry showed up at my home first thing in the morning and had the job completed before lunch. Carpet is still in great shape and I was so pleased with this company from my past experience so I decided to go back to Barton's for some hardwood for my living room and vinyl for my kitchen. The salesperson, Joe, was absolutely great. He helped me decide from so many choices. They came out to my house to measure and advised what would work well with all my animals and foot traffic. I shopped around and was happy to find out they were the best price for the goods I picked out. Didn't hurt they have been the most friendly to me neither. Everything was scheduled and I was told they would be there in the morning the day of the install. The guys showed up early and completed the hardwood and vinyl within two days. The installers were gentlemen and the job turned out great!! I recommend them because they completed a great job and they understood what I wanted from the beginning. I am also a realist, I understand that every company may have an issue every now and then but they have handled everything with nothing but professionalism. Thanks everyone for another job well done. See you next year when I start my makeover of the basement.

The experience my wife I had with Barton's was completely stress ree and simple. We worked with a sales lady who helped us pick out the perfect carpet for our living room and bed rooms. This is something that we have been stressing about for months but with the help of Barton's we were able to get things done quickly and efficiently. They showed up when they said they were going to and had the rooms installed in no time without any mess or complaints. We had gotten estimates from a few other stores and Barton's was able to beat any of their prices. We are thankful for the Barton Carpets team! We couldn't be happier with how it turned out.ngton ave.

The sales person who sold us the carpet was extremely knowledgeable and helpful. Unfortunately, the carpet installers were not very professional. One of them complained about having to work the entire time he was in my house. They were also sloppy in that they didn't bother to trim the seam properly or trim the ends around doorways and walls. The sales person came to my house the next day and sent the installers back to correct the problems. Again, the installer complained about having to do his job making me very uncomfortable. They did fix everything and the carpet looks great. I would use Barton again only if they didn't send the same installers.

We hired Barton flooring in Bellmawr, NJ to install 2 floors in our house and carpet on 2 stair cases. The first floor was hardwood in the bedroom and a luxury vinyl floor in our basement totaling over 960 square feet. The job was supposed to take 2 days total for both floors. Since we were installing hardwoods we needed to floors to be dropped off several days before the install so the wood could acclimate to our house. We went into the store about 2 weeks before the install date to get that scheduled but they couldn't schedule the hardwood delivery at the store and said they would call us. We gave them specific dates and times we could be home to accept the delivery and they ended up calling the Friday before and picking a day and time that nobody could be home to let them in and they could not accommodate the later time in the evening. So we cleaned off our porch so they could at least deliver the wood and we had to carry the 23 boxes of hardwood upstairs into the room for them. On the first day the installers showed up and told us we owe more money because they had to level the floor which we had pointed out to the owner who quoted us and he assured us everything would be fine. The installers were obviously an and quot;outsourcedand quot; company because their van had Long Branch, NJ on the side. They showed up around 9:30 barely did any work and had lunch and then around 2pm they said they brought the wrong size nail gun and they were leaving for the day. We had to call Barton again to have them find out what was going on. The owner had to stop by and tell the installers not to leave. During the phone call with the owner he assured us that the job would be done in the two days that he told us. They decided to work on the vinyl floor but had to prep the floor first. When doing some demolishing in the basement there was a complete disregard of the dust it was creating. There was a thick layer of dust throughout the house that took hours to clean once they left for the day. It was so bad that our kids couldn't be in the house and had to sleep somewhere else that night. The second day the installers promised to come at 8 am but arrived about 9:15 am. We were also told 3 installers would come to make up for the lost time the day before but only 2 ended up coming. Also that same day the owner asked if he could take one of the installers from our house because they had a floor emergency somewhere else. They promised the guy that left would return later that day but he never did come back. We demanded the owner show up on the job site and supervise the job even though he did not think that was necessary. Upon reviewing the basement floor we determined that the quality of the install was very subpar. On the third day (Saturday) we were told the installers would show up anywhere between 8-8:30am, at 9:30am we called the store asking where the installers were. The person at the store called the installers and called back saying that there was a new crew coming and they would be there in 15 mins. One installer showed up at 9:45 and was the same guy that was at the house the other 2 days. We asked him not to continue on the vinyl floor but to just focus on finishing the hardwoods so that we could at least get our clothing back from the attic where we stored it because it was only going to take one day to do the bedroom which included the walk in closet that we dismantled all the shelving and no place for the clothing. Around 11am the installer said he had to leave to go get another guy and would be back in 10 mins. The two of them showed back up about 45 mins after the first installer left. We spoke with the owner about the dust in the house and he did have someone come wipe down our walls. The owner also agreed that they vinyl floor install was subpar and he had one guy uninstall the floor. The told us the reason it didn't look good was because the installers were best at installing hardwoods but not vinyl floors. So why did he send them to install vinyl floors?!?! Later he told me that he never said that....but by this point he lied and messed up so many times that we were over the company, the installers and the process in general. Finally the hardwood was completed after 3 days and many headaches! We told the owner we would contact him later after we figured out what we wanted to do about the vinyl floor and carpet. He called us several times the next day while we were at work. We decided that we didn't want them to install anything else in our house so we bought the rest of the materials and found someone else to install them. The last and best part of this horrible process was they said they would deliver the carpet and next day....do you think they did that? No! We had to call them again and finally after 6 pm they delivered the carpet and the guy that delivered it called us by the incorrect name. As he was leaving he said, make sure you call the store to get the carpet installed. What?!?! If this review doesn't make you want to run screaming then I don't know what will! Only use this company if you have a lot of time to deal with lack of communication, headaches and subpar installation!

Excellent Job, Welll done.

Great Job. Would recommend to a friend and will use this company again.

NEVER responded to initial email requesting service.

The lady I met for the initial meeting took the time and was very thorough. She walked around and showed me all the floor stuff. The gentleman that came out to do all the measuring was just as friendly. Their attitudes and customer service was outstanding. I plan to use them again.

They're prices are excellent. The best in the area. Service is excellent and will answer every questions.

We contracted with Barton Carpets in July 2008 to install hardwood flooring in our home, and as of now -- March 2009, the job is still not completed. The quality of the flooring is awful. Within two weeks of installation of the floors, they were completely marked up from a 17 lb. dog and a 65 lb. 10 yr. old dog that lays around. We specifically asked how the flooring would hold up with the dogs and were told we wouldn't have any problems. The floor has nail holes all over the place, and the stairs were never completed correctly. The color was totally off, and instead of replacing them with the right stained planks, they keep taking off the originals and restaining and renailing them, and as of now, they are still not installed. Each step has no less than 14 holes in it. They just can't seem to get the job right. They make promises to repair, and don't keep the promises. The manufacturer does not want to honor the warranty. Despite the fact that Barton Carpets got their money a long, long time ago (they finance), we still don't have our floors done correctly. In addition, I ordered custom area rugs at least 6 weeks ago, and have never heard a word about them and don't have them, even though I put a deposit on them. I will probably never see them. I never wanted rugs to start with ... that's what I was trying to get away from, but now Bartons tells me I have to have them to protect my floors that I paid $10,000 for, and then another $800 to cover my new floors with rugs I don't want. My husband accidently moved our bed upstairs and it left a huge dent in the hardwood floor. In addition, my moulding is broken, heater vents were never replaced correctly and I'm going to have to seek relief legally to get my floors redone. Barton Carpets is VERY nonresponsive. The sales manager constantly says he will call me right back and never does. It just goes on and on with them, and I never dreamed when I agreed to spend $10,000 that eight months later I would still not have my floors done.

THEY DID AN EXCELLENT JOB, THEY WARE VERY CLEAN, AND FINISHED EVERYTHING NEATLY WITH MEDAL STRIPS ALONG THE OUTSIDE. THEY CAME ON TIME AND THE DATE SCHEDULED. I WAS VERY PLEASED.

THE EXPERIENCE WAS GREAT. I RECEIVED A LOT OF HELP PICKING OUR THE FLOOR. THEY WERE VERY HELPFUL. THE WRONG FLOOR CAME IN THE FIRST TIME and THEY MADE A SPECIAL TRIP TO GET ME THE CORRECT FLOOR ON TIME. THE OVERALL QUALITY OF WORK WAS GREAT.

I WAS VERY PLEASED WITH THE WORK! THEY WERE CLEAN (MEANING, AFTER THE INSTALLATION, THEY CLEANED UP AFTER THEMSELVES). GOOD JOB, ALSO, ON MY STEPS.

The sales person inside the store was good. He was very nice and new his business. The installation was done by a few young men who were not very professional.