One Hour Heating & Air Conditioning

Good dependable company

Alan was very professional and did a great job. Called before he came, cleaned up, wore shoe covers and explained everything he was doing in terms I could understand.

Ryan was very professional and very helpful with the issue at hand.

Andrew the Plumbing tech was great. Called before he came. Was on time. Wore shoe covers and did a great job explaining options. He is our new plumber.

plumber was very pleasant and cleaned up everything

The Ben Franklin team did so wonderful! I appreciate their workmanship and professionalism. They are a credit to Ben Franklin!

Quick reply quick to fix the problem very good technician Would call them again

Ben Franklin also did an overall safety check of the plumbing systems in my home which is a complimentary service offered when you pay $18.99 a month. This fee helps provide this service and also prevents you from being charged an emergency visit fee.

Great service and very experienced service technician (Trevor)

3 hours from call to finish.

Trevor was the lead service representative and he is very knowledgeable, prompt, neat and went out of his way to explain the features and operation of the new thankless furnace.

They were very respectful of my home, covering floors, wearing booties over boots, and cleaning up at the end of each day. They completed the project on time and on budget and went the extra step to make sure I was happy with their work. I would recommend them for any project you plan.

We recently had our tub removed and replaced with a hand made shower base. Kevin and Nick who did the job provided excellent customer service and their workmanship was exceptional, they did a beautiful job, instead of tile we picked out stone to install in the base and around the bottom of existing ceramic tile and they did a wonderful job, it is absolutely beautiful. Would definitely recommend to anyone looking for a bathroom remodel , you will love the finished results and the customer service experience they provide is outstanding.

I found water on basement floor I was concerned where it came from. The repairmen could of easily seen big bucks if he could do more then he needed, but this young man found it was ground water and no further work was necessary as sadly too many others would of ran up the bill just for the money . He was very honest, friendly didn't treat me as like he knew everything and I knew nothing.

Friendly, courteous and competent. Would hire again.

Nice guys who do good work but i think they saw me coming.35 feet of water main from the meter to my hookup, pretty easy job no obstructions no problems.The whole job took 2 hours. $5000 with 10% off for being a senior. O well live and learn.

Called me back right away to schedule service. Came out next day. Great service and very professional. A little expensive but worth it for the quick response and quality job.

I liked the back ground of the experience of the person doing the estimate via text. But, they did not bother to tell me the work experience of the person who did the work in the text they sent me to let me know who he was. He did a good job though.

Very professional in their work and customer service. A little bit more expensive than other companies but worth it

I had a difficult outdoor job: a leak near my water meter which is located in a pit in the ground next to a busy road. Ryan and Andrew came to the rescue shortly after the service call went out. They were pleasant, professional and kept me in the loop every step of the way.

Great company with great service. Clear and concise information and pricing. Clean up was very good. We strongly recommend them.

Very professional. My service tech, Anthony, did a fantastic job. Good price for job and was able to complete the work quickly.

I would highly recommend Ben Franklin plumbing. They came when they said they would and did a neat very professional job.

Very professional, on time and respectful. Enjoyed there business