One Hour Heating & Air Conditioning

Our service tech person, Ricky, was excellent. He was very helpful and pleasant.

They did a great job!

Very satisfied with the work done. Brian was a breath of fresh air, very friendly, knowledgeable and answered all questions and concerns.

I thought they were too expensive but did the job well

Very professional company

Tony did a great job replacing two outdoor spigots. He also repaired a running toilet which had been vexing me for years. Super nice man who did an outstanding job. Highly recommended!

Kevin Horvath...that's who to ask for if you use this company. Nice kid and his professionalism and knowledge was a complete surprise. While the cost of the job was a little high (my opinion) Kevin went out of his way to ensure that I understood exactly what he was doing and why he was doing it. I was given options for how I wanted the work done which is a HUGE bonus in my opinion. Although I considered the job to be a little too expensive, it was a job that pressed me for time since the leak was coming through our ceiling, Kevin was neat, quiet and polite which is hard to find in younger adults today...let alone one that takes his/her job seriously. We will most likely be using this company again in the future for another project we have planned and I will most certainly ask for Kevin to be assigned for the job.

The rep showed up and told me that I needed special wiring for the hot water heater and special plumbing connections for the humidifier. He gave me a price and I said ok. When the installer showed up he said I did not need the special wiring and plumbing connectors. I feel that I paid for work that was not done. I was ripped off. I did not get any paperwork from them about the gaun or the heater. The installer graded in dirt into the house, he should have put on booties. I am not a happy camper.

Prompt response Fixed the problem

Arrived as scheduled. Reps did a great job diagnosing problem and bringing immediate issue to a resolution. I would strongly recommend Ben Franklin and will use them for non-emergency plumbing work.

Service was a bit pricey, but overall good.

Did the job in 8 within hours.

The Manager Frank gave me a good warranty at a fair price.

He called within 20 minutes and came over right away. He fixed it in 15 minutes. The price was wonderful his service was wonderful. Such a good guy and knew exactly what he was doing. I was very pleased with his service.

Promptly returned my request. Very courteous and friendly staff. Problem fixed! I would highly recommend them to others with plumbing needs.

GREAT WORK AND HONESTY

Not just professional but also very pleasant from everyone I spoke to on the phone to the plumber who did the work. They will be the only company I call when my husband and I need a good plumber

Dave was on time and did a good job.

Kevin at Ben Franklin Plumbing was awesome! He fixed our leak and made suggestions about how to winterize our shore house. Since we just bought it, he showed us where all the shut-off valves were and recommended that we move the main water shut-off from the crawlspace to inside the house. He was on time, clearly described the work, and cleaned up at the end of the repair. Will definitely use him again!

Knowledgeable service rep

the service was exceptional

Responded promptly. Customer Service is courteous and informative. Technician was thorough and explained what needed to be done so that I understood. Cleaned the area before leaving. Highly recommend.

The technicians were professional,polite respectful and extremely knowledgeable . They worked quickly and had my problem squared away in less time than I imagined . The cost was well below what i thought it would be and quite fair. I would highly recommend Ben Franklin Plumbing and intend to call on them for all my plumbing needs .