I have never in my life, have had work done, with such a horrific company. It has been a nightmare to work with them. Starting with John the owner, they are a bunch of liars. they have not kept their word on a single item. i was promised work completed before Memorial Day and here we are the middle of July, and we are not finished. I am supposed to have my daughters graduation party this weekend, which I already moved twice and now have to move again, and I lost my deposit. I have caught their employees sleeping on the job, have had the wrong material delivered 3 times, have been waiting for the correct material for days now and I am in a jam. I had no choice but to fire them and my work is not complete, but i am done with the abuse. I have spent over 6 figures, and this is how they treat their customers. They actually gave the same treatment to my friend, with whom we hired Kline on or about the same time. So, if you are thinking of hiring them, prepare yourself for a lot of heart ache and stress. This is the first time I have ever written a review for anything and I am because I don't want others to go through what I have gone through. I hope that this review, can save at least one person's summer, ours was ruined and cant be replaced. I would give them zero stars if I could, as a rating.
Description of Work: pavers, stone work and pool installation
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$100,000
David N.
11/2022
1.0
landscaping
+ -1 more
The crews were ALWAYS UNSUPERVISED and mistakes were made. I am happy to have Kline in my rear view mirror. I would not work with them again nor can I recommend them .
Description of Work: Installed pool
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$75,000
John M.
06/2016
1.0
landscaping
+ -1 more
At first the service was adequate, but as problems have arisen there are no solutions, and if there are there are incremental charges. We have now replaced numerous trees at our own cost and half the grasses they planted are now dead. This was a relatively large project (total was $40K+) so I would have expected some reasonable level of service to repair the issues. However, every time we try to get them to replace a dead tree (this is still within one year of planting) we are charged. There is no answer as to why this is happening or any other solutions other than pay them to replace the dying trees/grasses. In addition, the "subs" they use for irrigation are very talented at charging you for their mistakes and referring you to additional services to try and get more money out of you. I have another house nearby that is landscaped by another company and they are fantastic. I would avoid using Kline Brothers at all costs.
Description of Work: Planted our new house with trees and grasses as well as installed an irrigation system.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0
$45,000
Roy N.
01/2015
4.0
landscaping
+ -1 more
unknown
Description of Work: Pavers, Landscaping, Irrigation, Architectural Stone on Walls. | |Pavers were the majority of the job and were an "A", Architectural Stone a "B", Lanscaping "C", Irrigation "C".
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Service Categories
Landscaping
FAQ
KLINE BROTHERS LANDSCAPING is currently rated 1.8 overall out of 5.
No, KLINE BROTHERS LANDSCAPING does not offer free project estimates.
No, KLINE BROTHERS LANDSCAPING does not offer eco-friendly accreditations.
No, KLINE BROTHERS LANDSCAPING does not offer a senior discount.
No, KLINE BROTHERS LANDSCAPING does not offer emergency services.
No, KLINE BROTHERS LANDSCAPING does not offer warranties.