Everything went as planned. We went to the store on Route 9 about 2 weeks prior to closing and spoke with Karen about getting something set up for measuring and work done. She was very helpful and told and pretty much told us to give them a call when the house closed to set up a time to measure. She told us what to expect with estimating, pricing, and timing on getting the work done. She was always very responsive and, when we called her the day prior to closing, she told us when to expect Jim, her husband, to come out an measure for the carpeting. Jim came, measured, and the next day, got us a very reasonable estimate for a nice, quality carpet. Both were very accommodating with allowing us to take the carpet samples to see in our new home to make sure we liked the choices, They ordered the carpet, and told us exactly when it was to arrive. Work was done right after the carpet came in. We could not have been more pleased with the entire experience and the quality of work done. They did an excellent job and were always timely and professional. We would definitely recommend them to anyone and will use them in the future when we have flooring needs arise.
Description of Work: We bought a new house and needed the carpet replaced on the 2nd floor before moving furniture in.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,100
Marie M.
09/2017
5.0
carpet installation
 + -1 more
Very good. The owner came out and was very nice. He mostly does the work himself. He did a good job and I had no problems.
Description of Work: Carpet stretching.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from BAYVILLE CARPET & FLOORING
It was a pleasure dealing with [Member Name Removed]. She had the room prepared which made doing the restrech go smoothly. Thank you Jim
Jeanne S.
09/2013
5.0
carpet installation
 + -1 more
Provider explained why problem exists under certain conditions and why it would be better to wait until the problem intensifies a little. We discussed the stair runner.He refused to charge us for this consultation. He proved to be an extremely honest, personable, articulate, knowledgeable, professional person, and we felt fortunate that we had found him. We cannot say enough good things about Mr. DeGraaf and intend to go ahead with installation of a stair runner through his company. We will recommend him to everyone.
Description of Work: Provider examined several problems with existing wal-to-wall carpet, such as minor buckeling and the best way to go with installation of a stair runner..
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from BAYVILLE CARPET & FLOORING
It was a pleasure meeting you and your Husband. I'm glade I was able to help with what I could. I'm also sorry we couldn't help you with the stair runner at our store. If there is anything you need in the future please don't hesitate to call. Thank you James DeGraaf
Rose F.
06/2013
5.0
carpet installation
 + -1 more
I am so glad I went to Bayville Carpet - Karen and her husband Jim were great! They gave us a quality product at a good price and it only took 5 days from the time we ordered the carpet until it was installed in my home. We had no flooring in our home and needed to get it installed in order to get a Certificate of Occupancy. They were aware of our situation and made us a priority - what a great company and friendly people! I will definitely use their services again and highly recommend them.
Description of Work: Installed Carpet in my living room, hall and 2 bedrooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
Response from BAYVILLE CARPET & FLOORING
We are happy that we were able to help you within the time you needed. Karen DeGraaf
Kevin M.
03/2013
5.0
carpet installation
 + -1 more
I spoke with Karen over the phone and explained our situation in having a short time frame and tight budget. She agreed to meet with us on a Sunday and brought samples for us to look at. She and her husband Jim were so kind and so very helpful in everyway possible. This was a stressful period in my life and they could not have been more kind or more helpful. We were able to choose some fabulous carpet and have it installed the same week. Who does that?! Well, Karen and Jim, that's who! We were also having difficulty finding a dumpster to help with the clean up of Hurricane Sandy and Jim was able to make a recommendation that worked out perfectly! Karen, knowing what a tough time I was having during this transition...would often check in with me to see how I was holding up. I have never received such kindness from any other vendor in my experiences. We are so happy with the carpet and the service we rec'd from Karen and Jim and even their great son! I would not hesitate to use this company and have already told many people in the area about them. This husband and wife team are truly remarkable people and our experience with them was top notch. Do not hesitate to use this company for your flooring needs. Thank you again Karen and Jim!!!
Description of Work: Needed entire home recarpeted and needed it done in a short time frame
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Response from BAYVILLE CARPET & FLOORING
Jim and I were very happy to have helped you out during your stressful times.You made it very easy for us to work with you on your flooring needs.Being from the area that was hit with Super Storm Sandy we had a full understanding and compassion for what you were going through.As we were affected also. When Jim met your Mom it made him fell good that he was able to help get her Home ready for her to move back in. Thank you Again Karen DeGraaf Bayville Carpet & Flooring Inc.
Marie V.
12/2012
5.0
carpet installation
 + -1 more
We were very pleased, the quality of the carpeting was very good, the owner Jim, was very nice and did a wonderful job .. The room looks great !!! Loved that He was on time, and was very neat in doing the work....His wife Karen, was so helpful when we went to the store to choose the carpet ... They are both very professional , fair priced and wonderful to do business with .. We highly reccomend them ..
Description of Work: My husband and I had wall to wall carpeting laid down in our computer/guest room...
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Elena R.
11/2012
5.0
carpet installation
 + -1 more
Good price very friendly and accommodating. Good product. Came in during the day while we were ar work and installed the carpet. Came home to new carpet and furniture all back in place. Would definitely reccomended and use again.
Description of Work: Carpet/trim
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Response from BAYVILLE CARPET & FLOORING
We thank you for trusting us with your home. We always treat someones home as if it were our own. Being a homeowner ourselfs we value the hard work it takes to own your own home. Enjoy your new Carpets. Thank you Karen & Jim DeGraaf Bayville Carpet & Flooring
RONALD R.
07/2012
5.0
carpet installation
 + -1 more
They were fantastic and the price was good. It was top notch. They did a beautiful job. They did that one job and if I have any problems I can call because it has a lifetime warranty. They were very friendly and very courteous. They answered my questions. They had a perfect crew. The price was reasonable.
Description of Work: I used Bayville Carpet & Flooring for installing a carpet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
RONALD R.
12/2011
5.0
flooring contractor
 + -1 more
The guys were courteous and I would highly recommend them. They did everything perfectly.
Description of Work: They placed vinyl flooring down in my kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Lucia C.
10/2011
5.0
carpet installation, flooring contractor
 + 0 more
My husband and I were referred to Bayville Carpet by our Laminate installer, Jay of Lexi Floors. From the moment we walked into the store we were treated as if we were the most important customers there. Karen the owner was wonderful, professional, and did a phenomenal job helping us pick out a beautiful carpet and gave us an amazing price! We shopped around and no other store, including Loew's and Home Depot could match their pricing. Jim, Karen's husband did a wonderful job installing the carpet and did it in the exact time frame that he promised. I can't say enough about Bayville carpet or enough about the owners, Jim and Karen!
Description of Work: My husband and I purchased carpet at Bayville carpet and also had them install it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,100
Response from BAYVILLE CARPET & FLOORING
Being you were our first Angie's list review. We can't thank you enough for your honest review. We were happy to have been able to help you out with your flooring needs. Thank you Karen & Jim DeGraaf Bayville Carpet & Flooring
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Service Categories
Carpet Sales and Installation,
Flooring Sales and Installation
FAQ
BAYVILLE CARPET & FLOORING is currently rated 5 overall out of 5.
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM
Friday: 10:00 AM - 5:00 PM
Saturday: 10:00 AM - 4:00 PM
BAYVILLE CARPET & FLOORING accepts the following forms of payment: Check