A Friendly Carpet Cleaning & Restoration LLC

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning,

About us

For more than 25 years, AFC has provided cleaning services for homes, offices, restaurants, and more with the highest quality service and care no matter what the job. We know the ins and outs of steam carpet cleaning like no one else, and our knowledge can make the difference between a successful project and a costly one. All our work is Guaranteed and same day or emergency service is available.

Business highlights

29 years of trusted experience
Minority Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet Cleaning & Repair, Commercial Steam & Power Cleaning, Emergency Water Extraction, Water Damage Restoration, Sanitization, Upholstery Cleaning, Tile & Grout Cleaning & Sealing, Pet Stain & Odor Removal, Oriental & Area Rug Cleaning, Floor Cleaning, Hardwood Floor Sanding & Sealing, Auto Interior Cleaning, & Drapery Cleaning.

Services we don't offer

Air duct cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa


Photos of past projects

Reviews

4.733 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
3%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.6
responsiveness
4.6
punctuality
4.6

Filter reviews by category

Showing 1-25 of 33 reviews

Norman G.
09/2024
5.0
carpet cleaners
  + -1 more
They came right out and took our 12’ x 18’ carpet to be cleaned at their facility. It hadn’t been cleaned other than in place for over 30 years. It was a quality wool Chinese rug worth cleaning. The rug came back beautiful. It was like new Once clean they brought the carpet back and positioned it over a new pad. On the delivery date we had them clean some wall to wall carpet on stairs and down a hall. They did a great job of that too. If you want professional work at reasonable prices (not cheap but reasonable) this is the outfit.
Description of Work: area rugs/ carpet cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

jackie P.
10/2019
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
I was very happy with the service. Both of my rugs were very dirty and they came out good as new! Scheduling pickup and drop-off was so easy and the guys were so kind. I also found them to be cost effective!
Description of Work: area rug cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

antonia V.
09/2019
5.0
carpet cleaners
  + -1 more
Paul did a great job with our carpet cleaning, and setting up the appointment was easy. I will definitely use his company again for this service.
Description of Work: carpet cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Marisol P.
10/2017
5.0
carpet cleaners
  + -1 more
They were responsive and professional, this is now my vendor of choice for all future cleanings.
Description of Work: Initially just 2 area rugs but as the guys were here I asked if they could also do all of my dining and living room upholstery and they agreed to with no problem and I then asked if they could also do my carpeted stairs and did. The additional cost was fair for the amount of work not to mention that I asked last minute as they were here.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nicole R.
09/2017
5.0
upholstery cleaning
  + -1 more
Fantastic!
Description of Work: Clean a VERY dirty sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peter C.
06/2017
4.0
carpet cleaners
  + -1 more
It was "just okay" - the carpets were very damp after the technician left. It stayed damp for 2-3 days. My wife was not pleased. We hired a local company (ChemDry) to redo the carpets at a much greater price than what we paid in this offer. Perhaps this vendor used too much water? Perhaps something was wrong w/the equipment? I do not know. The tech was very friendly and accommodated our situations.
Description of Work: Steam cleaning 3 areas

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

$79

Sylvia C.
06/2017
5.0
carpet cleaners
  + -1 more
They did a wonderful job and the rugs look so very good. Because of the condition of the den rug it had to be cleaned twice (for a nominal charge.) The two men were prompt and kept me informed as to their arrival. They worked well together and the work was completed in a timely manner. They are really nice people and I look for ward to using them again.
Description of Work: I had two really dirty rugs - one under the kitchen table and the other in the den.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Cynthia S.
06/2017
5.0
carpet cleaners
  + -1 more
It was great. The company is very professional.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Boris K.
06/2017
5.0
carpet cleaners
  + -1 more
Great service. Will hire again.
Description of Work: Couch cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carl F.
05/2017
4.0
oriental rug cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0

$270

Response from A Friendly Carpet Cleaning & Restoration LLC
Tjisis an This isn't a fair review. I travelled a long distance to help this customer with the rug cleaning. When I arrived they wanted to use a special that was running for area rugs cleaned in their home. There was pet stains and the rug needed to be taken out and specially plant cleaned which requires 2 trips. To their surprise the price was significantly more bit not expensive for the quality rug that it was. I gave the option to refund the money that was spent on the coupon and end with being honest I was willing to take a lose for a mistake that was made on their part for not reading that this special does not apply to area rugs picked up and cleaned outside. I run a very honest business as well as the way I live life. Please read my other reviews not only here but on other searches of my company name and you will find there is no one more honest than A Friendly Carpet Cleaning . There is a reason we are ranked in the top 5% in the nation for having the most consistent 5 star ratings across the board

JOSE M.
05/2017
5.0
carpet cleaners
  + -1 more
Paul and his crew are remarkable professionals. Paul is a great business owner and looks out for the best interest of his customers. My girlfriend and I were looking for a carpet cleaning company in the North Jersey area. When we found Paul's company, we requested a quotation and Paul arranged his schedule and was able to provide us with pricing the same day. Paul suggested sanitizing and special cleaning options given the state of the carpet and the fact that previous owners had pets. To our surprise, when Paul finished the work, he slashed the price to 90% of the original quote, stating that he had overestimated the work that needed to be done. What an amazing an honest guy! Who does that?! The job was done in the best possible manner. I highly recommend Paul and his company for any carpet cleaning project.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nelson L.
04/2017
5.0
carpet cleaners
  + -1 more
They did a good service. They showed up on time, and they did a good service.
Description of Work: They cleaned the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matthew K.
03/2017
5.0
carpet cleaners
  + -1 more
Just moved into a new house and had to get my basement carpets cleaned..he gave an honest opinion on which rooms were dirty. Everything came out really great, all the spots were gone. He was very honest and did the storm door stairs for me as well. Excellent service and person!
Description of Work: Cleaning my basement carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Laura L.
12/2016
5.0
carpet cleaners
  + -1 more
Fine. Arrived on time and did a thorough job.
Description of Work: Pet stained carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Betsy B.
11/2016
5.0
carpet cleaners
  + -1 more
It was fine. Worked very well. They got stains out of the carpet that I didn't think would come out. Good job. They did it expeditiously. Everything went as solid, I was very pleased. One thing they didn't tell me that I could choose stain removal, or deodorizer treatment. My family room needed the deodorizer treatment, and it smelled like a wet dog, but now I can't detect the smell. They were good.Good price.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Thomas C.
08/2016
5.0
carpet cleaners
  + -1 more
Fantastic. Their work way exceeded my expectations
Description of Work: Carpets cleaned - very bad shape left by tenants

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas C.
08/2016
1.0
carpet cleaners
  + -1 more
Didn't. Tried several times over 2 weeks - they never called back!!
Description of Work: carpet cleaning

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$198

Response from A Friendly Carpet Cleaning & Restoration LLC
I was on emergency leave and was out of the country. Couldn't perform the service yet I could've been emailed by this person and would have been happy to help. This is an unfair rating since I never did the job and never collected a dollar. So technically this was never my customer. It's like rating a restaurant and never trying the food

linda R.
08/2016
5.0
carpet cleaners
  + -1 more
It went great. He got everything nice and clean. There was some pet stains that he was able to get out along with a stain by the door hinge. I would use them again and recommend their service.
Description of Work: They cleaned the carpet in 2 bedrooms., hallway and stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Patti Z.
06/2016
5.0
carpet cleaners, air duct cleaning
  + 0 more
He was wonderful. He was so prompt. He came on a rainy day and did an awesome job!!! Highly recommended.
Description of Work: Cleaned two carpets with stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

jennifer M.
03/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I want to give him an A+ on everything. From my very first phone call to the completion of my service I want to give him an A+. He arrived on time texting me the day before to confirm and also the day of when he was on his way, He was very personable, careful with my furnishing and explained the process in detail. I used a Coupon on Angie's List for a portion of the work, but added additional projects after I met him. We live in a condo on the Jersey City water front surrounded by a lot of tall building and construction on a very busy street. I pride myself as being a clean freak. We do not have any pets, or kids nor do we smoke and have a cleaning lady, but was surprised by the dirty black water he extracted from my carpets. I definitely use him, again.
Description of Work: Paul deep cleaned all my rugs, upholstery, mattress and two sofas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Heather B.
01/2016
5.0
carpet cleaners
  + -1 more
Showed up on time cleaned the carpets and was done in less than an hour. Fast and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Matthew M.
01/2016
5.0
carpet cleaners, house cleaning, oriental rug cleaning
  + 1 more
Paul was very professional and punctual in his responsiveness. The price was very fair. He was able to come in on a Saturday to accommodate my limited availability. The whole job took about 2 hours. Overall A+ service.
Description of Work: Cleaned carpets of two bedrooms and one area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Deborah G.
11/2015
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
I thought they were a bit expensive.
Description of Work: They cleaned all my duct-work in my house and also cleaned my dryer vent.
Rating CategoryRating out of 5
Yes, I recommend this pro

Melanie L.
05/2015
5.0
air duct cleaning
  + -1 more
It was great. They left the area clean. I had no complains. He spent half a day there. He came at around 8:30 am and left at 1:30 pm. He is very thorough.
Description of Work: They cleaned my duct system and my vents.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

02/2006
5.0
carpet cleaners
  + -1 more
I REALLY LIKE THIS CLEANING COMPANY. I HAVE USED THIS COMPANY FOR MANY YEARS. I HAD NO PROBLEMS AND I WAS VERY PLEASED WITH THEIR SERVICES. I WOULD RECOMMEND THIS COMPANY BECAUSE THEY ALWAYS DO A GOOD JOB.
Description of Work: THEY CLEANED THE CARPET IN THE LIVING ROOM, DINING ROOM, AND HALLWAY.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160
    • 1(current)
    • 2

Contact information

700 BROADWAY, Bayonne, NJ 07002

http://a-friendly-carpet-cleaning.com/

Service hours

Sunday:
Closed
Monday:
8:30 AM - 6:30 PM
Tuesday:
8:30 AM - 6:30 PM
Wednesday:
8:30 AM - 6:30 PM
Thursday:
8:30 AM - 6:30 PM
Friday:
8:30 AM - 6:30 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Dryer Vent Cleaning,
House Cleaning,
Floor Cleaning and Waxing,
Pressure Washing,
Water & Smoke Damage,
Hardwood Flooring Sales and Installation,
Drapery Cleaning,
Ceramic Tile,
Auto Detailing

FAQ

A Friendly Carpet Cleaning & Restoration LLC is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 6:30 PM

Tuesday: 8:30 AM - 6:30 PM

Wednesday: 8:30 AM - 6:30 PM

Thursday: 8:30 AM - 6:30 PM

Friday: 8:30 AM - 6:30 PM

Saturday: 9:00 AM - 2:00 PM

A Friendly Carpet Cleaning & Restoration LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, A Friendly Carpet Cleaning & Restoration LLC offers free project estimates.
Yes, A Friendly Carpet Cleaning & Restoration LLC offers eco-friendly accreditations.
No, A Friendly Carpet Cleaning & Restoration LLC does not offer a senior discount.
Yes, A Friendly Carpet Cleaning & Restoration LLC offers emergency services.
Yes, A Friendly Carpet Cleaning & Restoration LLC offers warranties.
A Friendly Carpet Cleaning & Restoration LLC offers the following services: Carpet Cleaning & Repair, Commercial Steam & Power Cleaning, Emergency Water Extraction, Water Damage Restoration, Sanitization, Upholstery Cleaning, Tile & Grout Cleaning & Sealing, Pet Stain & Odor Removal, Oriental & Area Rug Cleaning, Floor Cleaning, Hardwood Floor Sanding & Sealing, Auto Interior Cleaning, & Drapery Cleaning.
Air duct cleaning

Contact information

700 BROADWAY, Bayonne, NJ 07002

http://a-friendly-carpet-cleaning.com/

Service hours

Sunday:
Closed
Monday:
8:30 AM - 6:30 PM
Tuesday:
8:30 AM - 6:30 PM
Wednesday:
8:30 AM - 6:30 PM
Thursday:
8:30 AM - 6:30 PM
Friday:
8:30 AM - 6:30 PM
Saturday:
9:00 AM - 2:00 PM