It’s been over a year and they’ve yet to get the costly new Daikin air conditioning system they installed to work properly. It works for a week or two then breaks.
Description of Work: Central air conditioning system
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$11,000
Joy N.
08/2017
4.0
heating & air conditioning/hvac
+ -1 more
It's just preventative maintenance so there is not a lot to talk about.? A good quality about them is they are a local company and a lot of people use them.
Description of Work: I used Oceanside Service for heating and air conditioning services this past spring for preventative maintenance. I have a contract with them.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Corey S.
06/2017
5.0
heating & air conditioning/hvac
+ -1 more
They’re professional. They do a very good job. Everything’s great except for the responsiveness. I think we kind of loss track there for a week or two, or more. They should work on their responsiveness for their customers.
Description of Work: I used them for central air.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$9,000
Sandra B.
01/2014
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carolyn G.
07/2013
4.0
heating & air conditioning/hvac
+ -1 more
It went fine and now unit is okay.
Description of Work: provided 3 pounds of Freon as unit had no cold air.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$230
Anne Marie A.
05/2013
1.0
heating & air conditioning/hvac
+ -1 more
It didn't !
Description of Work: I actually made an appointment last week ; however ,they didn't realize that they couldn't service our complex TODAY ... due to the location of the units. They didn't know that last week ??? I set the time aside and they didn't show ...
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Kathryn B.
05/2013
3.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: We got 3 prices for installing central a/c in our house. Oceanside was the lowest and overall we were happy with their estimate process and personnel. But then we mentioned to one of our neighbors that we were thinking of using them to do the work and they warned us in the strongest possible terms not, under any circumstances to use them. They had A/C installed almost 2 years ago and despite too many visits to count Oceanside has been unable to make the system work properly. They were incredibly frustrated and on the verge of suing or other drastic action. I know these people and they are not exaggerators or complainers. I decided against Oceanside.
Rating Category
Rating out of 5
value
4.0
responsiveness
4.0
punctuality
4.0
Thomas C.
08/2012
5.0
heating & air conditioning/hvac
+ -1 more
Nice job
Description of Work: My A/C unit died and Oceanside came out, provided estimate, lowest of 3, and then installed the unit in a nice professional way, Kurt the tech was polite, professional and did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Joan E.
04/2012
4.0
heating & air conditioning/hvac
+ -1 more
It was kind of impersonal and a different man came each time, I had no complaints. They were very professional. We had a little scheduling difficulty but not that much. I would use them again in the future.
Description of Work: They came in the fall to do the maintenance on my system.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$120
Kimberly H.
07/2010
5.0
heating & air conditioning/hvac
+ -1 more
I had water in my basement due to a broken condensation pump. The tech came in, replaced and I haven't had any problems since. The called to let me know exactly when they would be arriving and actually came early.
Description of Work: Replace condensation pump
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
CHRISTINE C.
07/2010
1.0
heating & air conditioning/hvac
+ -1 more
HORRIBLE
Description of Work: 1st appt was cancelled, the owner's father had a heart attack, 2nd appt they came to inspect my furnace in my attic, routine inspection...he told me parts needed to be replaced, but wasn't specific, never showed me what needed to be replaced, then said the unit should be replaced and it would cost me 3k. Now i live in a 2 bedroom condo that is a ranch with one bathroom, i only have 7 vents in the entire condo and if it's not broke why replace it. I declined the offer to replace it. He never showed me the work that was done then told me it would cost 800.00 after he already "did the work." I paid him, he went on his way. I called my brother that week to come and inspect the furnace and to my surprise, nothing was replaced!!! I WAS RIPPED OFF!!!!
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$800
Response from Oceanside Services Inc
THIS IS NOT A CUSTOMER ON OUR CUSTOMER BASE. THIS HAD TO BE REPORTED TO THE WRONG COMPANY. WE HAVE NEVER DONE WORK FOR THIS PERSON.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
Oceanside Services Inc is currently rated 3.7 overall out of 5.