Description of Work: Rich, not only did a nice job but was friendly to deal with! Would utilize him again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$900
Peggy E.
08/2012
3.0
siding, replacement windows
+ 0 more
The siding is beautiful, but there were numerous issues that required fixing, i.e., the front door wouldn't shut because the capping on the door frame prevented the door from closing (I was told that opening and closing the door @ 100 times would fix the problem); workmen ripped a window screen; light fixtures were removed and not reinstalled; the awning was put back up incorrectly, rendering it inoperable. All of these problems took considerable amounts of time and contact on our part, but have been resolved. Here is the current problem: on June 29th there was a significant storm in our area and a piece of the siding was ripped off. We reported this on June 30th. Did not receive a call until July 8th. Were told it would be repaired promply. Called on July 20th to ask why it was not repaired - we were told it took 2 weeks to acquire the piece of siding and it would be repaired the next day...and that he was very busy ...and several other reasons for why the repair had not occurred. Today is August 4th, two weeks later and the siding has not been replaced. We maintain that the reason this piece of siding came off in the first place is incorrect siding technique based on two facts: #1 - this house at the Jersey shore had vnyl siding that withstood severe storms, hurricanes, and nor'easters for 40 years with no damage; and #2, the other problems that occurred during installation lead us to this conclusion
Description of Work: We had the whole house sided, windows and door frames capped, shutters installed.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$11,345
Response from Skretowski Siding Systems
In response to her letter, the storm was on the June 29th and I did the repair the end of July. As the customer knows my wife had an accident and broke her back on June 24th which pushed all of my work back a few weeks. Her repair was done in a timely manner and for her to make the complaints to BBB and Angies list was totally unfounded and unfair. After the storm I had dozens of repair calls and hers was the only one I did not charge a Service Call fee which is $245.00 plus cost of material. Storm damage is not under warranty as per certainteed. Certainteed warrantees manufacturers defect not tropical storm damage. If the customer felt I did such shoddy work, why did she hire me after the first was completed, to do more work. All problems were taken care of in a timely. I even went there Memorial Day to make her happy and and fix the problem. We did her next door neighbors home, who is a union carpenter, and another neighbor she is friendly with and there were absolutely no problems whatsoever. The customer got very nasty and belligerent and I went over and above to make her happy and fixed every problem that she had, the last one for free.
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Service Categories
Windows,
Siding
FAQ
Skretowski Siding Systems is currently rated 4 overall out of 5.
Skretowski Siding Systems accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Skretowski Siding Systems offers free project estimates.
No, Skretowski Siding Systems does not offer eco-friendly accreditations.
No, Skretowski Siding Systems does not offer a senior discount.
Yes, Skretowski Siding Systems offers emergency services.