HECKMAN'S FLOORING

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They arrived on time, installed the floor and cleaned up after themselves... It looked wonderful. We were happy

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Carpet seams started unraveling after just a couple of weeks and linoleum began to bubble in 6 months. several calls were made to Heckman's and an installer finally came to the house. the installer said that the subfloor was warped under the linoleum and there was nothing they could do about it. the carpet issues were never resolved. we ended up tearing everything out and having wood floors installed. The floor under the linoleum was not warped! They did a poor job of installing the adhesive and there were spots where it did not stick.

Friendly, punctual, honest. All work completed as agreed to.

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Upon hiring Heckman's flooring, I paid them - up front - a deposit (for materials) $1800. Upon completion I paid the remaining cost in full immediately. Upon checking the flooring and shower floor , I found a great many cracks, non fitting pieces, damage from installer banging humps with a hammer, wrinkles in the tile, etc. This is not jut a few tiles - it is many! I have called both Mr. Heckman and his wife numerous times, spoken to him on several encounters and each time he promised to all and see the problems. He has yet to call or arrive. He told me both he and his wife have called me. I told him that I have to answering machine but DO have caller I.D. and have yet to receive these so-called calls. We live in a somewhat small community and I have always tried to deal locally. Now, I tell everyone I meet about this sad state of affairs and have gotten estimates on a new shower repair. Thank you for your time.