This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
The team at First-Rate Moving, LLC provides any type of moving service one would need. From local to long distance, labor only jobs, piano, safe, and spa moving, as well as a full packing service. We treat everyone belongings as if they were our own. Our dedication to the service we provide is evident in our track record. The company was started with one goal in mind, and that is to provide our clients with a trusting service along with strait forward and honest pricing. No matter what specifics come along with your move, we are here to lift that stress off your shoulders and ease your transition process!!
Business highlights
9 years of trusted experience
Family Owned & Operated
Services we offer
We provide every type of Moving Service. Local Moving, Long Distance Moves, Piano/Pool Table / Spa Moves. , A Full Packing Service, and also a Labor Only Service
Description of Work: Move household furniture from apartment to condominium
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Response from First-Rate Moving and Storage
Thank you very much for sharing your feedback [Member Name Removed]! Very nice wokring wiht you and thanks for taking the time to share your experience.
Russell B.
12/2024
1.0
moving companies
+ -1 more
they didn't follow the instructions on the contract, the contract clearly stated 2 separate units, one for the household items, and one for outdoor, basement and trash items to keep my belongings from being soiled, not only did they pack it all together, they put dirty basement stuff all over my indoor stuff, damaged a bunch of stuff, after telling me that insurance covers face value of items minus deductible, jay told me he would give me 60 cents per pound, what criminal values things by the pound? I also paid for 2 trucks, got one, they packed all the hanging items into 2 boxes all crumpled when I paid for 4 hanging boxes, the crew took stuff from my trash pile for personal use and packed it with all my clean stuff, then he turns around and blames me because I left for 20 minutes to bring the contents of my fridge to the next town over, I have witnesses and I will see jay in court. The unprofessional behavior and lies have made this personal and my health is declining.
Description of Work: they didn't follow the instructions on the contract, the contract clearly stated 2 separate units, one for the household items, and one for outdoor, basement and trash items to keep my belongings from being soiled, not only did they pack it all together, they put dirty basement stuff all over my indoor stuff, damaged a bunch of stuff, after telling me that insurance covers face value of items minus deductible, jay told me he would give me 60 cents per pound, what criminal values things by the pound? I also paid for 2 trucks, got one, they packed all the hanging items into 2 boxes all crumpled when I paid for 4 hanging boxes, the crew took stuff from my trash pile for personal use and packed it with all my clean stuff, then he turns around and blames me because I left for 20 minutes to bring the contents of my fridge to the next town over, I have witnesses and I will see jay in court. The unprofessional behavior and lies have made this personal and my health is declining.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,000
Marisele Cintron E.
11/2024
5.0
moving companies
+ -1 more
Jay and his team (Dan, Jimmy, J, Eduardo) were absolutely amazing! From the initial inquiry, a home visit by Jay to review items to be moved, loading and unloading - all the steps - Jay and his team responded to all my emails/calls and to any questions. I had to make some changes to the inventory to be moved and I didn’t have any issues. The team disassembled and reassembled necessary items. All my items were taken care of and were delivered in the same condition they were picked up. Highly recommended First-Rate without any hesitation!
Description of Work: Moving
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from First-Rate Moving and Storage
it was awesome working with you and we were glad to be a part of your family's new chapter! -Jay
Darcy H.
10/2024
5.0
moving companies
+ -1 more
Their name says it all — they are indeed FIRST RATE! From my initial inquiry until my delivery, everyone throughout the process was fantastic! Efficient, on-time, careful handling and excellent communication. Highly recommend!
Description of Work: Pick up and delivery.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Corey G.
09/2024
5.0
moving companies
+ -1 more
Jay and his team were able to get me moved in 1 day! His team was professional, cautious, and worked hard to get it done in a timely manner! The price was very reasonable I will be using and recommending their services to others in the future for sure!
Description of Work: Moving
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from First-Rate Moving and Storage
Thank you [Member Name Removed]! Awesome working with you!
Andrew C.
09/2024
5.0
moving companies, delivery service
+ 0 more
Jay (owner) and his team were able to accommodate moving some last minute furniture pieces for my grandmother from NH to FL, within one week of request. They were fast, professional and all furniture arrived professionally wrapped and intact (some older pieces). Best part was they were more than reasonably priced - will absolutely hire again in the future!
Description of Work: Moving
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from First-Rate Moving and Storage
Thank you! We were glad to be able to assist!!
Steve G.
02/2020
5.0
moving companies, piano moving
+ 0 more
Great experience with this company. Price quote was received from owner promptly, and came in at a good price. Delivery was scheduled and the two movers showed up promptly at 8am. They did a great job wrapping the piano, removing it from my father's home and delivering it to my home. Movers were friendly and courteous. I would certainly hire First-Rate Moving again if I needed a mover.
Description of Work: Needed a piano moved from my father's house to my house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Response from First-Rate Moving and Storage
Thank you very much [Member Name Removed] for sharing your experience you had with our service. It is greatly appreciated!
William M.
07/2019
5.0
moving companies
+ -1 more
The entire process was smooth. Jay's follow up skills were professional. First-Eate delivered as promised! Crew was fantastic. Would use them again.
Description of Work: Move to Salem NH
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from First-Rate Moving and Storage
Thank you very much Bill! We are glad you were satisfied with our services!
Maureen G.
06/2019
5.0
moving companies
+ -1 more
HIGHLY RECOMMEND this company. From the very first call I made to the last piece of furniture moved, it was a great experience. Jay and crew were very attentive to my needs and ensured my furniture was handled with the utmost care. If excellent customer service is as important to you as it is to me, hire this company.
Description of Work: Packing and Moving (in state)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from First-Rate Moving and Storage
Thank you very much! It was a pleasure working with you!
Joanne C.
06/2019
5.0
piano moving
+ -1 more
The movers were cordial, efficient and successfully moved the piano with great care.
Description of Work: Piano Moving
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
beverly F.
05/2019
5.0
moving companies
+ -1 more
First-rate moving did a fantastic job. We had very little time to get everything taken care of and Jay the owner was very accommodating and easy to work with. We thought we had everything together that needed to be disposed of but when we found more I called and he responded immediately. His crew was professional friendly and took care of everything. I would highly recommend First-rate moving company.
Description of Work: We were closing up my fathers house after it was sold. They came and removed everything that needed to be disposed of
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alex N.
05/2019
5.0
moving companies
+ -1 more
From moving company to moving company I needed help with an unload and I had three gentleman come out and give me a hand they were done in one hour full truckI barely touched a piece thank you guys definitely recommend this company
Description of Work: Unload from out of state
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from First-Rate Moving and Storage
Thank you [Member Name Removed]! Anytime you guys make trips up the east coast, we’ll be here to lend a hand and get it done!
jack G.
02/2019
5.0
moving companies
+ -1 more
Incredible service. They were so careful with our furniture and they made the process painless. This is an incredible service to hire. Highly recommended
Description of Work: Moving furniture
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Andrea D.
02/2019
5.0
moving companies
+ -1 more
Great . Very professional and reasonable price . They were very respectable . Will hire again next time and refer any friends and family to this company .
Description of Work: Moving apartment
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Paul K.
01/2019
5.0
moving companies
+ -1 more
it went well , arrived courteous, deliberate and efficient ....very pleased
Description of Work: moving furniture from an apartment in the city to the suburbs
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$400
Brett H.
01/2019
5.0
moving companies
+ -1 more
Jay and the First Rate crew have taken multiple customers of mine from my storage facility, and given them top notch price and service. Highly recommended.
Description of Work: Multiple Moving Jobs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karen S.
01/2019
5.0
moving companies
+ -1 more
Thanks Jay for the best moving experience i have ever had. Love the hustle! And the drop off stacking and organizing me! I definitely picked the right co for the job!!
Description of Work: Storage move
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Devin C.
01/2019
5.0
moving companies
+ -1 more
I’ve now used them twice in the past 4 months for moving services and on both occasions it was the best moving experience I’ve ever had. They were extremely responsive, polite, accommodating, and fast.
Description of Work: Moving a one bedroom apartment
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James W.
12/2018
5.0
moving companies
+ -1 more
Jay and his men were efficient at loading and unloading the truck and took extremely good care of all our things. The men Jay sent were professional and personal at the same time. I highly recommend you call Jay to get your moving needs taken care of for a very reasonable price. I can't think of anything negative to say about the guys and the work they did. Thanks Jay
Description of Work: A 3 story condo furniture and boxes loaded into my rented 26 foot moving truck.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bob M.
11/2018
5.0
moving companies
+ -1 more
A 3 man crew showed up at 9:00 to move a 2500 sqft home with unavoidable stairways everywhere, they never batted an eye and dug into the job with smiles and humor. These 3 guys worked like a machine. NO ONE likes to move, so if you’re planning a move in the future you need to HIRE this company and you will NOT be disappointed !!! A+++ THANK YOU ALL !!!!
Description of Work: Moving services
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
frank D.
10/2018
5.0
moving companies
+ -1 more
First-Rate Moving company was right on time and did a great job of carefully wrapping, loading and unloading our belongings. Prior to our moving date we needed to change our moving date a couple of times, Jay was extremely accommodating and worked with us finalizing a moving date. My wife and I would definitely use First-Rate Moving again and we would recommend them to any of our friends. Jays crew was polite friendly and very professional. No problems and a very smooth move. Thanks
Description of Work: Moving furniture
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Patty S.
10/2018
5.0
moving companies
+ -1 more
The move went overall pretty well. Our old house was tight with low ceilings and narrow halls (built in 1800s) so it was a tough job. The movers were polite and hardworking. A couple of issues popped up but they were addressed immediately and resolved with no hassle. Jay the owner is a great guy with fantastic accountability and I would absolutely use his team again!
Description of Work: Moving from one house to the other
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from First-Rate Moving and Storage
[Member Name Removed] thanks for such a kind review. We enjoyed working for you and congrats on your new home. It’s great when we work for such a pleasant customer and the team performing the service has nothing but nice thing to say!!
Mike C.
09/2018
5.0
moving companies
+ -1 more
They have always taken great of my belongings. Their demeanor is always pleasant which is not always the norm for most movers!! Always on time and always ready to go!! I have referred them to over 10 of my coworkers in the past few years and they all have had very positive feedback. They are completely trustworthy and reliable!!!
Description of Work: First-Rate has serviced almost 5 different moves for me over the last 3-4 years. I have gone through a few job changes and have had to relocated From NH down to Florida a few times, and also some smaller jobs to my temporary housing in Londonderry, NH.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sara M.
08/2018
5.0
moving companies
+ -1 more
They are professional, prompt, punctual and reasonably priced. They do an excellent job! I will definitely recommend them and absolutely use them, again.
Description of Work: Moving Service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Lisa M.
07/2018
5.0
moving companies
+ -1 more
I have recommended them many times to family and friends and I've never had anything but positive experiences! They are very trustworthy.
Description of Work: I have used them 4 times for moving.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Moving Companies,
Piano Movers
FAQ
First-Rate Moving and Storage is currently rated 4.9 overall out of 5.
Sunday: 8:00 AM - 5:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
First-Rate Moving and Storage accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, First-Rate Moving and Storage offers free project estimates.
No, First-Rate Moving and Storage does not offer eco-friendly accreditations.
Yes, First-Rate Moving and Storage offers a 5% senior discount.
No, First-Rate Moving and Storage does not offer emergency services.
No, First-Rate Moving and Storage does not offer warranties.
First-Rate Moving and Storage offers the following services: We provide every type of Moving Service. Local Moving, Long Distance Moves, Piano/Pool Table / Spa Moves. , A Full Packing Service, and also a Labor Only Service