Tri-State Chimney Sweepe, Inc.

Never heard from this company so had done by another company. Not much use if they don't respond.

never received an answer back to my original post.

It was fantastic. They responded to my emails promptly. They came when they were scheduled. And the quality of their work was superb. Everything was spotless - not an ash anywhere, not one dirty footprint to be found. They moved stuff that was in the way and placed it NEATLY out of the way. The pellet stoves were immaculate. I can't see inside my chimneys, but from the looks of everything else, I'm 100% confident that they did an excellent job in there too. I'd hire them again in a heartbeat!

Paul and John were amazing - from the setup to the work through completion they were the most professional chimney company that we have ever dealt with. Paul identified our problem quickly and the work to remove our liner and install a new stainless steel flue was quick and done to perfection - I could hardly tell they were even in our house. On top of everything, Paul and John are personable - I will be using their company from here on out, without hesitation. Our Jotul woodstove works like a charm now.

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Arrived on time. Very professional. Put covers on my carpets to prevent ash from getting on them. Suggested that I put my white cat in a safe place unless I wanted her to be a black cat--ha! Performed chimney cleaning and safety check very efficiently and left my home without a trace of ash! Very happy customer.

excellent men.. very professional and knowledgeable . They were efficient, clean and polite. They are coming back to do more work.

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Metal stove chimney was installed for previous owner of house, about 8 years ago. Previous owner told me it leaks water when it rains, and has since day one. He had not paid bill in full, and it is my opinion that he was not concerned about the leakage if it could give him an excuse to not pay the full amount owed on the install. Installer came and redid flashing, as well as looking for possible places where water could conceivably have been coming in. Has not rained yet, but I will be watching it when it does. Owner was very apologetic, and seems genuinely concerned about making sure this issue gets solved. Due to his making good on this issue (for no charge), I will use him in the future for cleaning maintenance.

I went by what I read in the article about Tri-State Chimney Sweepe and the years of experience list for Paul. He ended up being fabulous. He came, spent about an hour and a half on the initial consultation. He told us right up front what could happen if things did not go well. It was very reassuring which I liked. He seemed very trustworthy right from the beginning. When he got going, the job took the time he said it was going to take. He finished, he was very professional. He cleaned up very well. He was in contact with me constantly. We were able to call him with any questions. What I really liked about him was that his quote was extremely detailed right down to how many days each part of the project would take. There were pictures with the estimate. He really was very good. My husband and I both walked in once it was done and just couldn't believe how good it turned out. We were very impressed. He matched the fireplace which is more than fifty years old. He did a beautiful job. I highly recommend him.

Tri-State did an excellent job. Showed up when they said they were going to. Explained things in a manner that was understandable by someone who isn't a mason or chimney expert.

We had a chimney fire originating from our woodstove. Initially we thought the fire had been contained to the one flue, there are three flues in the chimney, but as it turned out there was a second flue that was also effected and needed to be removed. This extended the original 3 day job to a 5 day job, the contractor fit me into his schedule without hesitation. The job required inside and outside work. They had to put up scaffolding outside, in very cold weather, and laid out protective covering on my living room floor and all the furniture just in case any debri got into the room. I was given updates throughout the job process and was also able to view the inside of the chimney flue while they video taped the damage. Throughout the process, they cleaned up after each day and put things back before leaving. At the end of the job I received picture confirmation of the chimney liners in place. The workers were respectful of me and my home. They were very professional and I would highly recommend them to anyone.

He is professional, smart and thorough. I have hired him to do additional work to bring my stove install up to code. He has many years of experience in the field. I have hired many chimney sweeps and he is the only one to clean my wood stove properly. I feel very safe after this service call.