Karen began her cleaning career in 1999. Over the course of fourteen years she worked for several different cleaning companies. She was concerned throughout the years that it seemed the focus on these companies were to hurry, get the job done, and go on to the next one. As with any business, she knew the goal was to make money but at what cost? She didn’t see that the customer was important and she felt that this could be done in a better way.
In 2003,Karen decided to start her own cleaning company. She knew it would not be easy with all the other companies out there, but she was going to give it her all. Karens Cleaning Services was born. Karen started with just a handful of customers. She did all the work herself yet first and most important to her was her customer’s satisfaction. Karen was well liked and her work was top quality at all times. Her customers could see she cared and they were soon recommending her to friends, neighbors, and other businesses! Karens Cleaning was growing and she then needed to hire people to help her. In her search for associates, she did interview after interview to make sure her team would treat and respect her customers as much as she did. The focus was and still is to always listen to the customers' needs and give 100% at all times. In doing this Karen has grown her business to service many areas to include Western Massachusetts, Southern New Hampshire.
Karen is a hands on owner and will meet and greet all present and new customers with a smile and ask you, “How can I make your cleaning experience better for you?” Karen will go the extra mile for you that you won’t find with most companies. Friendly, experienced customer service is what you get when you call us!