Mb Tractor & Equipment

Love this place for Husqvarna products. Recently purchased an AWD mower and string trimmer. I knew what I needed for the mower, but the trimmer sales associate helped me out quite a bit pick out the unit that was perfect for my needs. Will be back this winter for a snow blower.

I brought my lawn tractor in because of an electrical problem. I called 1 week later and they told me I had a blown engine and they were going to rebuild it. I told them to stop, I drove the 40 miles to get the lawn tractor, by the time I got there they changed their story and now it was broken piston rod, they also said my battery was no good. I brought the tractor to a local guy who does small engine repair. He had the tractor running in less than an hour, he said there was a bad connection in the seat safety switch and charged me $20 bucks.

I talked with Mr. Andy Smih, the Parts Manager. He checked his computer but, due to the age of my tractor, he couldn't find the part. He then walked the isles in the parts warehouse trying to match the part visually with no luck. He finally located the correct part at one of their other stores and had it sent to the Tilton store. Spending more than half an hour with a customer for a $22.00 dollar sale is what I call excellent customer service. ody> ne who asks for a recommendation.