Durgin Electric

I do not remember how much the service cost. He was very prompt and professional. He completed the job timely and his price was very fair.

Unable to get company to perform the advertised service

Jason and I successfully scheduled his appointment to do this work. He showed up on time and immediately set to work. He was done in a responsible period of time, cleaned up after himself, never stopped for lunch or coffee and was a pleasure to have in my home. As an add-on, several other things needed to be done to the Angie's List deal-we have a whole house generator he needed to reattach to the new panel, remove old aluminum wiring (actually, he just didn't reattach it to our new panel) as well as replace a the ceiling fan. All of this was negociated up front and there were no discrepancies when it came time to write the check. I would have him back anytime and highly recommend him!!!

Please see the previous comments. Great job!

Please note that I almost didn't submit anything bad about this contractor but something just pushed me over the edge to tell the whole story. Also, I have more pictures to show but I could only upload a max of 10 pictures that Angie's List allowed at the moment. I hired Durgin Electric based on reviews on Angieslist. But Jason ended up be the worst contractor I ever hired during the entire rehab project. It was a nightmare from the get-go. The owner Jason Durgin (MA license # 20375, NH license # 11828) shows up three times and three times only: the estimate, first day of work when he has to go pull the permit and last day to pick up the final payment. If you count hours, it's less than a full day's work in total. First week, Joe (journeyman) and Sean (apprentice) show up for two days then disappeared for three days. I was never notified ahead of time. I had to call Jason to find out that they had to stop my work for another job. There is no show on rough inspection day. Jason and his team find it unnecessary to show up so I have to take time off, wait for the inspector and go through the inspection with the inspector myself. Since I was moving the service entrance from the front of the house to the back, there was a decent amount of coordination with the inspector and NStar. Jason never called to follow up with either the inspector or NStar to schedule to move the service drop. I had to call Jason to find out that he did not make any follow-up phone calls. As you can tell already, I feel like I was managing the project for him the entire time. They drill holes to run wires wherever they feel like it and they drill through my radiant heat tubing in 3 places. They are not easy to fix since the radiant tubing is underneath the subfloor. In the end, Jason only voided a small invoice of $136. Not only they drill holes wherever they want, but they also leave trash everywhere. I asked Joe to at least put them in a trash bag. He did it initially but instead of bringing his own trash bags, he asked me for them. Eventually he just totally ignored picking up the trash. In the end, my basement was filled with stripped wires, sheathing and empty boxes everywhere around the house. My architect provided professional electrical drawings with exact location of each lighting fixture. They still managed to put in a sconce where there should be no sconces. Also, they install them at random heights and at random distance from one and other. For instance, one sconce is 5and quot; from the ceiling and the other about a foot from the ceiling. For exterior sconces, one hole was drilled literally inches away from my downspout and the other about 2 feet from it. After the sconce was installed in the proper location, the original hole on the siding was left unpatched. No attempts were made to center the entrance light right above the entrance door, they just install them wherever. The track light in the kitchen was way off center and one end was two inches higher than the other. For one ceiling light fixture, instead of installing 3 light bulbs, only 1 was installed. Instead of installing cable plates for the network cables, they just drilled a hole to a blank plate for them. Their shoddy workmanship goes on and on and I just wish Angie's List would let me upload more than 10 pictures. I paid $1,400 extra to have dedicated circuit for each room. When I found out that lights on the 1st floor are tied to a 2nd floor circuit, and lights in the basement are tied to a 1st floor circuit, Jason changed his story saying our initial agreement was to have only the receptacles in dedicated circuit for each room, which is absolutely untrue and even the contract says it otherwise: and quot;Additional cost to give each room its own dedicated circuit - $1,400and quot;. Since the drywall was already up at this point and the moving date was scheduled, instead of having them correct their mistake, I had to live with it. To save them time and hassle, I unlock my own 30' ladder from the yard and let them use it to install exterior sconces. I thought they would at least return it to where they took it from. When I return the next morning, I found it, unsecured, leaning against the exterior wall where the last sconce was installed. Since my neighbor and I share the same driveway, thank god it didn't fall and damage my neighbor's cars. On the supposedly last day, I was expecting a final walk-through with Joe but Joe worked only half of the day and left the house unannounced. I found it strange so I called Joe and asked him why the job wasn't completed, he said Jason would come back to wrap it up. It didn't make sense to me especially when Joe told me that that was the last day and for Jason, he's never showed up since day one. When I spoke with Jason, he basically said he wanted his final payment when he came to finish the job. At the end, there was no apologies and no final walk-through. After the final payment about a month ago, I thought the nightmare was over. Despite their sloppy work, lies and zero attention to details, lack of communication and professionalism, I had given Jason all the benefit of the doubt and I wasn't going to write any bad reviews. After all, they did get the major items completed. But something just pushed me over the edge to tell the whole story: When the fire alarm inspector came in for inspection this morning, I was shocked to find out it didn't pass because the circuit for the CO/smoke detector was not labeled properly. Also, when Verizon comes in to install FIOS, the Verizon tech found out that none of the CAT5 connections on the walls were properly wired. I called Jason but he refused to come back and fix the problems.

He did the work quickly and left no trace. He was personable and seemed to know his trade very well. I was thrilled that he was able to work with my schedule. I hope to use him again for electrical and building progects. As someone who generally has a large target on her when it comes to hiring services I was thrilled to have such a great experience.

Jason Durgin and his team were timely, efficient, neat and very knowledgeable. I am very pleased with the quality of the work and how fast and well the team worked together. They were very respectful of me, my home and my attention-seeking dog. The hourly fee and cost of materials were reasonable and the security I have knowing that these components of the electrical system are correct and "up to code" made it worth every penny.

No work done never returned phone calls.

Jason provided his honest advice and what would be required. What we appreciated most is he approached us with the services available from partial to full and what it would cost. But he also let us know what it would take for us to do it on our own - to me that represents the true nature of service - that he wouldn't fool us into thinking we were incapable of possibly doing some work ourselves so he could gain an extra dime. That grew our already solid trust in him and I often find this is one of the traits of a quality contractor and we'll contact Jason again for future needs.

The owner's name is Jason Durgin and he was good. His estimate was good and I will use them for the electric work.

I contacted Jason through Angie's list based on the nature of reviews he'd been given, and he was prompt to respond via email the next day. I then called him to discuss in greater detail some issues (mainly with the breaker panel) that our inspector had noted as possible concerns for our recently-purchased home. Over the phone he laid out possible options and estimated cost. We set an appointment, and Jason and his associate showed up on time to take a look. They came in and did a great job! Jason was thorough in not just looking at the issues listed by our inspector and in that process caught a couple things (loose wires) I hadn't known about - going the extra mile to make sure things were ok. He was friendly and professional, answered any questions I had (and gave me advice on things I could do myself as new homeowner), and I feel like I found a great, trustable resource for electrical work and advice up here on the north shore. In general, I think you can tell much with how people address the smaller/easier tasks in their profession, and based on how Jason handled things (courteously, informationally, honestly), I expect that when we contact him for any future/larger jobs he'll maintain the same level focus and care. I'm very happy with how things went.

Project is still underway but after a very poor experience with another electrician dealing with Durgin Electric has been very refreshing. Excellent quality and very conscientious owner.

We asked him to come provide an estiamte, which he did and that was fair. He was very pleasent and did a fine job. We'll definitley go back to him for the rest of the work.

I had power the next day because the Durgin Electric crew showed up early, diagnosed the problem, went out and got the parts needed and came back to finish the job within a few hours.

Great. Jason and his assistant showed up on the day they said they would and did the work in a little less than the estimated time. Very personable, very professional.

Excellent! For example, you couldn't tell where he repaired the underground wire. The ground and grass looked the same. Everything else looked clean and correct.

Jason came over and gave me an estimate for all the different things I needed done around my house last Monday. I'd been wanting to have an electrical outlet installed for a dryer, but I thought it would cost too much and wasn't even sure it would be possible to do. He assured me he would be able to do it and the price wasn't as bad as I had thought it would be. He also gave me very reasonable prices for the other things I wanted done. I told him I would call him back with a decision on what I wanted done. I talked with Jason on Friday and he told me he thought he could do the work on Monday, depending on how long it took him to finish a job nearby. He said he would call me Monday at work, which he did around 8 a.m. He let me know he could do the work around 10:30 a.m., so I left work and he and his assistant were done with everything by around 1:30, taking 1/2 an hour for lunch. They were both very nice, helpful and professional. Jason even took down my ceiling fan from of the attic, as it was kind of difficult for me to bring it down the drop-down stairs by myself. I would recommend Durgin Electric to anyone who is looking for a great electrician.

They were wonderful. They were here on time and finished everything in 1 hour and 15 minutes! They were really reasonable.

GREAT!!! Jason Durgin went into our old cellar and did a total makeover, when I finally went to see the end result I could not beleive my eyes!! It looks modern, efficent, clean,The fireman even complimented on what a great job that was done.. We still enjoy going down cellar. He also had many other suggestions that we used. He suggested lighting, to rewire our third floor and move the electric fuse panel to the third floor, he even suggested were we could add some counters!! We did and it was a great idea..there were alot of suggestions that we also took.

Just wonderful! The two electricians were gentlemen, professional and as importantly, nice. The final price came in under estimate!! And hats off with gratitude to the younger man of the team who just returned from Iraq, thank you.

I e-mailed them asking for a cost estimate and an approximate schedule of when they thought they could do the work. They responded on the same day, politely saying that they were busy for the next few weeks. I couldn't wait so I ended up using another electrician, but I appreciated their quick and professional response.

Needed a 220 plug installed for a dryer, various outlets installed, and light fixtures repaired/rewired, as well as advice about whether my house had enough amps to carry the various items I will be running. Received a call from Jason about 24 hours after I left him a message. He informed me that he was extremely busy and wouldn't be able to get to my job for about a month or possibly more, but took the time to discuss the amps in the house with me and let me know he thought I should be okay for what I had. Because he would not be able to get to the job in the time frame I needed, he offered to refer me to someone he gives his overflow work to; he offered to call me back the following week. Although I have not yet heard from him, I expect to. Unfortunately, I have to get another electrician in ASAP so I probably won't be able to work with the one he is recommending.

I called on Friday to ask for an estimate on an exhaust fan for the bathroom, leaving both my name and phone number. On Monday, having not received a call back I left a 2nd message, explaining that I got their number from Angie's List. It has been 4 full days since my original call. They must not need the business.

Everything went perfectly. It was an all day process and everything was explained along the way. They even fixed a faulty under cabinet switch for me. The baseboard heat problem was more extensive than anticipated, so Durgin Electric came back first thing the next morning to route wire throughout the floors (it was perfect timing the ceiling in the kitchen was open) before my carpenter came to install the blueboard ceiling in the kitchen. This saved me hundreds of dollars.

Jason had given me an estimate over the phone of between $200 and $250 to connect a new Hot Water heater to the electric. When he arrived (exactly at 8:30am as he promised) he saw that the job was a little more complicated because my fuse box was full. Jason was able to find a circuit that was not being used, avoiding a much more expensive fix. Final tally $39 in parts and $140 in labor! I was so thrilled with the quality of his work (specifically how tidy the installation was) I asked him to replace some old knob and tube wiring. He had another appointment, but was able to return and complete that in the afternoon for $225. I found Jason to be a wealth of knowledge -- for example, he noticed the old hot water heater and made sure I knew that I could probably get some money for it at a scrap yard (and he gave me the name of the one he uses in Lynn). He also was very knowledgeable about other future upgrade, including give me an estimate of $2000 to upgrade the service to 200 amps. I'm pleased to have formed a good relationship with a guy I will definitely be using again.