With over 40 years of experience under our belt, we are your first choice in excellent customer satisfaction. We are locally owned and operated, and our professionals are always prompt, clean, and friendly every step of the way. Call us today for a free estimate!
Came and fixed it. Was very pleasant. Funny. Charged under his estimate. 200% recommend this company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Joe S.
02/2024
5.0
Appliance Repair: He was great! He had a long day and came at 6 PM to fix the dishwasher and later fixed the dryer too.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
John C.
02/2024
5.0
Mark was not only very knowledgeable but very responsive & good with communication, & very fair with the price for the 2 diff. appliances. Plus when an unusual complication/problem arose after his repair he quickly returned & it was not his responsibility, but a problem with the GFI breaker which he corrected & =pointed out how we could deal with it. I definitely would hire him again & highly recommend him to my friends. John C
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Maureen B.
01/2024
5.0
Mark was great!! I felt so confident with his work. Will pass his name on to everyone i know who need trusted repair work at a reasonable price!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jillian W.
01/2024
5.0
Fantastic service. Contacted Mark in the morning and the repair was finished by mid-afternoon! His work was thorough and our washing machine is working again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$300
John K.
01/2024
5.0
Mark was awesome. Came out right away in November and swapped out the heating element for our dryer. A few months later, something wasn't working right, we called them and they came in the next day, analyzed the situation and figured out it was a defective part and he changed it out no charge. Mark and his team are professional, polite, clean and organized. Highly recommend Mass Appliance! - John
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Michele M.
01/2024
5.0
.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Peter S.
03/2023
5.0
Very responsive
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
charlie l.
10/2022
5.0
Great experience with Mass Appliance great work done fast and done right.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$120
charlie l.
10/2022
5.0
Mike from Mass Appliance came out the sane day, he diagnosed the problem immediately and fixed it very quickly. very reasonable pricing, and quick reliable service definitely would call again left everything perfect!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$120
Diane D.
07/2022
5.0
Mark was great! He called within an hour of my putting in a request on Home Advisor, and came to the house within 2 hours. He fixed the dishwasher within a half hour and charged exactly what he quoted. He will definitely be the one I call for any future appliance repairs. Have passed his card to several friends as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Soren M.
03/2022
4.5
Mark called me right away and came at the scheduled time. He did a thorough job of inspecting and explaining the problem. He left a few items on the floor for me to clean up, but that is no big deal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.0
Yes, I recommend this pro
Paul B.
02/2022
5.0
Mark was a very experienced and professional appliance repairman.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$240
Pattie L.
12/2021
5.0
Mark and Michael repaired my Kitchaid double oven. They were neat,efficient and on time. Very personably and reasonable!!! Highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Judith C.
11/2021
5.0
Mark was great, he came that same day . He explained and showed me everything he was doing. Will definitely use him in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Brooke W.
10/2021
5.0
Mark was amazing!!! We hired him to fix our washing machine. He answered right away, knew what was wrong just by my description and was at my door within a few hours. My washer was fixed within an hour of him arriving. He explained everything very well throughout the process. I will hire Mark for all of my repairs going forward.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mario P.
10/2021
5.0
Prompt service and completed in a reasonable amount of time
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sarah D.
07/2021
5.0
We hired Mark to come fix our dryer and he was excellent! He knew exactly what the problem was and got it fixed quickly. He also gave us some advice on our other appliances, if we should bother fixing them, and what brands to buy. He did all this for a very reasonable price. I will definitely call him again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Walter B.
07/2021
5.0
It is refreshing to find an appliance repairperson who knows what they are doing and does what they promise. Mark really knows appliances and is a pleasure to work with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$265
DAVID L.
07/2021
5.0
I would use this company again. They got the job done quickly and the price was good. Professional and polite.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Eric C.
03/2021
5.0
Fast service very fair price and a pleasure to work with
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Rob R.
02/2021
5.0
The Job was done well and in timely manner. The tech was professional and knowledgeable and very engaging. I will use them again and promote whenever possible.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$225
muzammil k.
01/2021
5.0
Prompt service and professional. Mark came out to check it the same day fact within couple of hours even though it was a weekend. Reasonable prices.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
James H.
01/2021
5.0
Knowledge above appliances was exceptional
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lloyd W.
12/2020
5.0
Mark of Mass Appliance repair responded to my inquiry to repair a Samsung Clothes dryer 10 mins after I contacted Home Advisor. He was at our house within one half hour. He had the parts onboard his truck and repaired the dryer all in less than an hour Amazing !!!! Outstanding .