the owner/sales person estimated the job, was very courteous. It came with a 10 year guarantee. Within 2 years, it began to crack and deteriorate. That same, courteous/owner did not return any calls, at least 50, over a 2 year period. I have had repairs that have run about 4,000 and still have areas that continue to crack and sink.
Description of Work: resurfacing swimming pool deck by addition of an aggregate stone coating over concrete
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$10,000
Richard L.
06/2011
1.0
flooring contractor
+ -1 more
I hired this company to put down a new surface around my pool. This was a stone aggregate. The work was done on time, but shortly thereafter, the surface began to deteriorate. It was supposed to have a I hired10 year warranty. I called the owner countless times over a 2 year period and got to speak with him only once. He told me he would meet me, never did. I have since needed 3 repairs for cracking at 3500. The repairs do not match the color, but I have had to make do since I had no other alternatives. I am writing this in hopes of keeping another unsuspecting consumer from hiring this outfit.
Description of Work: Repair of cement around pool, resurfacing with stone aggragate
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Service Categories
Flooring Sales and Installation
FAQ
STONECOAT USA INC is currently rated 1 overall out of 5.
No, STONECOAT USA INC does not offer free project estimates.
No, STONECOAT USA INC does not offer eco-friendly accreditations.
No, STONECOAT USA INC does not offer a senior discount.
No, STONECOAT USA INC does not offer emergency services.