Professional Building Services

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Very simple process. Already had cabinets and counters picked out. They bought them and installed everything in a couple days. Very courteous and professional

Awesome ! Couldn't believe they responded so fast and were so polite. We called and made an appointment, the came out right away, they wrote an estimate which we approved on the spot and they were here the next day and did all the work. Neat clean and did exactly what they said they were going to do.

We had two jobs done, flooring installed downstairs and a new door in the entrance to the house where the old one was rotting. The flooring was installed quickly and professionally and looks great! The front door was rotting and needed to be completely replaced. Pete's crew did a timely, professional install that came in under estimate. I cannot say enough about this company, honest, reliable, professional work done right the first time.

Peter Ciaraldi impressed me as someone who spoke my language. This is the main reason my wife and I hired him to be GC. I am an IT project manager so attention to detail, professionalism, proper planning, contingency planning, dealing with issues, etc are important to me. Peter exhibited those qualities during his pitch. I do recall him being adamant about not having any surprises and the scope document will be so detailed so as not to allow these surprises to occur. Nothing came up during my background check. Disclaimer - I am probably the worst customer to have because I am a stickler for detail, a perfectionist, a woodworker so I have certain expectations about materials, craftsmanship, etc. I started my IT career in customer service so I have high expectations. I try to be fair but I will be crtical. Bottom line is I expect the best, especially when I am paying a lot of money for someone to do something for me. I am not going list every little thing that came up because things happen and I understand that. What prompted me to give his company a C is mainly due to communication issues between me and Peter and Peter and his subs. The remainder of the grade came from big lapses in workmanship and professionalism. The end result is what brought it up to a C. The work was nicely done, except where noted. Communication issues: I noticed Peter had a difficult time with changes that were made. Grated, many changes were made to the entire scope, with new scope revisions. Given my background as a project manager I have a system for dealing with changes. I did not get the sense Peter had a system. He forgot things we discussed or the emails we sent each other got confusing as to which one superseded the other. I figured a GC would have a better handle on stuff like this but maybe my expectations were unrealistic. first sub on site was the plumber. The toilets I ordered, which did change but was solidified before work began was never made known to the plumber so he had the wrong ones in stock. No big deal as it did not slow the project down. They did eat the cost of the water supply work (toilets forced supply line to be moved). The biggest pain point with the tiling job was the niches. I wanted one in each bathroom. It was noted on the scope doc but somehow the tiler was not made aware of my intentions. In one bathroom I happened to get home a bit early and the tiler was not even planning for a niche. If I had not shown up when I did the wall would have ben tiled. I thought I was clear about how important it was to not show up before a certain time on some days, as my wife can?t be interrupted. Twice a sub showed up before she was expecting anyone. Respect for personal property: · Subs of the tiler dumped thinset and what I believe to be mud for the shower base on my property. When asked to find out why it was not responsibly disposed of the response was, ?I thought I was far enough in.? · Subs dumped trash on my bike rack - by itself not a big deal overall but indicative of regard of one's personal property exhibited by team and is compounded by prior actions · Big chunk of a bathroom door was missing. However, Peter did credit some money for that. Workmanship: · Repeated attempts were made to have the foreman complete a punch list of items at the end of the job but for some reason he kept missing several. I told Peter I would do it and he credited the job for the work. One of the items that I felt was egregious was not sanding the drywall patch flush with the wall. It was behind the toilets so I took them out and finished sanding and painting in about 1 hour for each. In the big grand scheme of things these are not the types of issues that need someone to come out to do rework or are violation codes. As I mentioned above I am a perfectionist and maybe this is unfair. I have never had a GC do work for me before so is this to be expected. I surely hope not. Individually the subs did good work. I especially like the plumber (Jason Thomas). He was professional, explained everything, quality of work was great and came back out to fix a minor issue a bout a month after the job was done. Ron Armano was the tiler and his subs did good tiling work. The one who dumped stuff on my property was off the job after that happened. The issue with the tiler was not quality of the work but communication. I am not sure where fault lies but since Peter was in control I would have expected him to make sure everything was going as planned. GCs may get too much of the blame but they get the credit too when all goes well. Cabinets, vanity tops and shower door were handled by other companies with no issue.

Great experience. Highly recommend!

Very professional. Very customer focused. We use Professional Building Services.

Great design ideas.. Very responsible. Communicated every step of the way.

We use Professional Building Services exclusively as they gained and continue to gain our trust.. Awesome experience as usual.

I would highly recommend this company.

I would highly recommend this company.

I would highly recommend this company.

The owner helped us with the design, helped us revamp it several times and was great to work with. They demo'd the old deck, swept up and built us an outstanding creative new deck. We love it!!! Very smooth process.

We used this contractor in the past and loved them. Was awesome process and experience as always.

They showed up on time and finished on time. Very neat! Very professional.

Absolutely awesome! Started on time and finished ahead of schedule.

Our new house was in tough shape so we decided it was time to invest in some remodeling. We had PMC do some work on our old home (specifically a new deck), so we called them in for our kitchen and bathroom. They were able to come to our house to give us a quote the day I called. Their entire process was efficient and professional. They told is it would take about 3 weeks to complete both the kitchen and bathroom. That is exactly how long it took, 3 weeks! We could not be happier with the result. I definitely recommend this company for any remodeling or deck work needed!

Their bulk estimate (without any details) was three times the estimate of other contractors. Obviously, they were not interested in doing the job. Plus we got tired of having to?email them in order to get a response from them.?So we decided not to go ahead with this constructor.

We loved the work they did so much on other projects, we hired them to remodel our kitchen. As before, clean, punctual, responsible and professional. Great company to do business with! Highly recommend them to anyone.

Perfect experience. Professional Building Services detailed every step of the process from demo to final polish. They delivered exactly what they said they would when the said they would. Always polite and professional. On time, on schedule and on budget. Was just perfect - could not be happier. HIghly recommend them to anyone.

Professional Building Services replaced the side entry slider with a new Anderson 6' slider. No surprises. They were very neat and professional and did exactly what they said they would do. They had it all done in 1 day and it looks beautiful.

We had a worn out old pressure treated deck. They built us a new one in 3 days and it looks BEAUTIFUL!!!. They detailed the project step by step and had it done in no time. Great quality workmanship and very professional crew!

It went VERY well. For each project we received an estimate and constant communications through-out the project as things "unfolded". We were continuously provided options as to how best meet our objectives and Pete was consistently thinking about how to accomplish the project objectives in the most cost effective manner.