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HOME DEPOT

Kitchen and Bath Remodeling, Flooring Sales and Installation, Windows


Services we offer

SALES & DELIVERY. WINDOWS, DOORS, SCREENS.


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.45 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
40%
4
0%
3
20%
2
0%
1
40%


Rating CategoryRating out of 5
quality
2.0
value
3.5
professionalism
1.9
responsiveness
2.4
punctuality
3.0
Showing 1-5 of 5 reviews

Zachary C.
01/2020
5.0
flooring contractor
  + -1 more
The washer, dryer, dishwasher and stove were delivered the week after we purchased them as promised. Although they were unable to take existing the stove and dryer upon delivery they came back the following week to take those items.
Description of Work: We purchased a washer, dryer, dishwasher and stove from them.
Rating CategoryRating out of 5
Yes, I recommend this pro

marybeth M.
09/2017
5.0
flooring contractor
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

PERI D.
08/2008
1.0
home remodeling
  + -1 more
I had taken out a home equity loan and went to Home Depot to find out about having kitchen cabinets either replaced or replaced, and having a new granite countertop and sink installed. I spoke with one person in the kitchen design center who was very nice to me, but their price was way out of my reach for new kitchen cabinets, and that's where the problems began. Apparently, in order to have cabinets refaced by Home Depot, you have to speak with their ProDesk. I made approximately 6 visits and countless phone calls attempting to reach them without success. Even after I spoke directly with the manager and, subsequently, an assistant manager, I was unable to get a response from the ProDesk. To this day I have neither seen nor spoken with anyone at the ProDesk in the Salem, NH Home Depot. I called their 800 number customer service line and found that person to be extremely sympathetic, and long after I had contracted the work out to another company, a different person from the 800 number ProDesk (and apparently there is an in-store ProDesk and an 800 number ProDesk -- or I could just be confused.) In addition, even though I told the original kitchen design salesperson that their price was too high for me, various people from the kitchen design center at the Salem, NH Home Depot continued to call me about "the plans for your new kitchen." I have had no fewer than 4 phone calls from them, even though I have explained repeatedly that the work is already done.
Description of Work: No services were performed. The "I paid too much" answer below just means that the estimate that I did get for new kitchen cabinets and a countertop was much higher than I had expected it to be.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


CHRISTOPHER B.
05/2004
1.0
home remodeling
  + -1 more
I WOULD DISCOURAGE ANYONE FROM USING THEM. THEIR INSTALLERS ARE INCOMPETENT. WHEN I FIRED THE INSTALLER AFTER HE YELLED AT MY WIFE, THAT WAS THE END OF IT. THEY DID SEND SOMEONE TO FINISH THE WORK. HE WAS GREAT, BUT HOME DEPOT HAS NOT PAID HIM YET.
Description of Work: THEY DID A COMPLETE KITCHEN RENOVATION WHICH INCLUDED INSTALLING CABINETS AND COUNTERTOPS.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$22,000

DONNA D.
10/2001
3.0
replacement windows
  + -1 more
unknown
Description of Work: BOUGHT THE WINDOWS AND DELIVERED THEM.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


    Contact information

    289 S BROADWAY, Salem, NH 03079

    WWW.HOMEDEPOT.COM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Kitchen and Bath Remodeling,
    Flooring Sales and Installation,
    Windows

    FAQ

    HOME DEPOT is currently rated 3.4 overall out of 5.
    HOME DEPOT accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, HOME DEPOT does not offer free project estimates.
    No, HOME DEPOT does not offer eco-friendly accreditations.
    No, HOME DEPOT does not offer a senior discount.
    No, HOME DEPOT does not offer emergency services.
    No, HOME DEPOT does not offer warranties.
    HOME DEPOT offers the following services: SALES & DELIVERY. WINDOWS, DOORS, SCREENS.

    Contact information

    289 S BROADWAY, Salem, NH 03079

    WWW.HOMEDEPOT.COM