Alpine Electrical Services

I spoke to Rich a few times on the phone and each time he changed the date and time when he was supposed to come over The last time i called he was already a half hour late and he told me initially the service was in the afternoon when it was early in the morning When he eventually arrived he seemed to have an excuse for everything- I sent him home

Resolved the problem quickly and explained what he did.

I debated for about a year if I should post a review. I just want people to be aware of the quality of work he did at least for me. I called alpine because I really wanted a stand by generator, I just didn’t want to deal with a portable generator each time the electricity went. I called and Rich promptly returned my call, he was able to work with my budget. Once, everything was purchased and installed, we shortly started having problems. First the generator, wasn’t installed correctly. For some reason, the generator would trip the bathroom electricity and we wouldn’t have electricity for days. I called him various times and he told me the generator had nothing to do with it. I had to get another electrician and explained that when the generator was installed they had to up the voltage to the bathroom. The second thing was that we had an outdoor security light installed, it worked for a few weeks and it out of the blue it stopped working. We thought it was the light bulb, replaced it, and it still didn’t work. He sent one of his workers which never got the thing to work again. To date, my security light doesn’t function. My overall experience is that once Rich sells you something he’s done with you, after care customer service is non existent. He did send an email saying that I had one free oil change with the purchase of the generator. I told him I didn’t want it, I never want him or anybody from his team on my property again.

unknown

very quick response. He found the reason for no power to the garage door opener and lights and quickly fixed it. He also moved stove outlet, cleaned mess and now stove is flush to wall. very professional too.