I had two different experiences with Rye Floor Fashions. I very much enjoyed speaking with Dante about options as well as Cheryl to stain match and product match- they both seemed very knowledgable. However, when it came to install (Dante did not do the install), I was somewhat disappointed with the work. I am not sure if it was the installers or the finisher (because I reused my molding) but my walls were beat up and the new floors had scratches and gouges in them. The stain was also somewhat uneven (you can't notice with furniture in the room so it is not such a big deal). Chico did come out and fix some of the scratches and he did a good job. I had the floors put in this April and now that it is July, they are cupping a bit (once a gain, just slightly). The other thing is they left cigarette butts and empty cups on my lawn- just not very professional and I have asthma so the smell of cigarette smoke bothers me.
Description of Work: Installed 2 rooms and 1 hallway hardwood, stain, and poly.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$6,000
John S.
06/2013
5.0
flooring contractor, hardwood floor
+ 0 more
Very pleasurable experience in the showroom with Cherl Stolar. Cheryl was very knowledgeable and helpful with suggestions for product including how to get the best value for the dollar without buying the most expensive product offered. Dante was also very helpful when he came to the house to take measurements. He spent a lot of time explaining how the hardwood floor should be laid, logistics of the job, etc. The subcontractor/installer called us on a Sunday night to tell us he was sick and would not make it for the first day of scheduled installation. He called again Tuesday and was still sick. He called again Wednesday to tell us his vehicle was broken down on the highway and it had to be towed and repaired. When he finally came on Thursday, he and his wife worked very hard and did a great job doing as much as they could in one day. They worked again on Friday and again all day Saturday to get the job finished. They were very professional and did quality work. Overall, we were very pleased with the work done and the people involved. I would not hesitate to recommend this company to anyone.
Description of Work: Sold and installed 2 rooms hardwood flooring and one room wall to wall carpet.
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Service Categories
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Carpet Sales and Installation
FAQ
Rye Floor Fashions is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: Closed
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 3:00 PM
Rye Floor Fashions accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa